HVAC Dispatcher

2 weeks ago


Central Islip, United States GMG HVAC Inc. Full time
Job DescriptionJob Description

Discover a career adventure with GMG HVAC Inc. in Central Islip, NY We're actively seeking an HVAC Dispatcher - Customer Service Associate to join our team full-time.


THE MANY PERKS OF JOINING OUR TEAM

At GMG HVAC Inc., we redefine work satisfaction. Your journey with us means not just a job but a gateway to competitive pay, ranging from $20 to $25 per hour. We offer potential health and dental insurance, paid holidays, paid time off (PTO), and a company-provided cell phone. With us, you'll experience a workplace culture that values your dedication, fosters collaboration, and recognizes your hard work. Apply today and explore the fulfilling career that awaits you as an HVAC Dispatcher - Customer Service Associate


LEARN ABOUT US

GMG HVAC Inc. is a trusted local and family-owned HVAC contractor in Central Islip, NY. Specializing in superior residential and commercial heating and air conditioning services, we take pride in delivering unparalleled work quality and unmatched customer satisfaction. Our mission revolves around doing the right job the first time, ensuring the utmost comfort and safety for our clients. At GMG HVAC Inc., we foster a positive and collaborative company culture, where dedication and hard work are recognized and rewarded. Join us, and become part of a family that values your contribution and provides opportunities for career growth


THE INS AND OUTS OF THIS ROLE

Step into the role of HVAC Dispatcher - Customer Service Associate at GMG HVAC Inc., where each day unfolds with exciting responsibilities. From handling customer inquiries and coordinating service appointments to dispatching skilled technicians and managing light bookkeeping tasks, you'll be at the heart of our operations. Your attention to detail ensures that quotes, parts orders, and follow-up visits are seamlessly managed. Embrace the challenge of providing top-tier customer service and adept dispatching, shaping the customer experience and contributing to the efficiency of our office operations.

Here's what we need from you:

  • Some booking experience
  • Proficiency with Microsoft Excel
  • Strong geographical knowledge of the service area
  • Comfortability with working on a computer and taking and making calls
  • Detail-oriented, self-motivated, and reliable

Having customer service, dispatching, and home service experience is a plus


WORK SCHEDULE

This is a full-time position with a Monday through Friday schedule at our office between 8 AM and 4:30 PM, with some weekends and nights when needed.


DON'T WAIT - APPLY TODAY

Our initial application process is not just swift and straightforward; it's designed to be mobile-friendly. Apply today and take the next leap toward a gratifying career in the HVAC industry as an HVAC Dispatcher - Customer Service Associate