Madden's is an award-winning resort, located on more than 1,000 acres, that anticipates the wishes and desires of vacationers and offers them fantastic golf, upscale dining, lakeside spa, tennis, activity programs for children, biking, shopping, and art gallery with painting classes and almost every kind of on-the-water recreation possible in Minnesota, including fishing. Madden’s has distinguished itself by an emphasis on gracious hospitality, quality, and diversity. Our philosophy is simply to provide the best that Minnesota has to offer. Madden’s is currently seeking Houseman.

Duties and Responsibilities:

• Shuttling guests and staff (when necessary) to and from different areas of the resort
• Checking the daily Shuttle Log to make sure the Airport runs and Shuttles are covered.
• Using the daily check lists to ensure all Public Areas are clean and organized.
• Check with Guest Service staff for any guest room deliveries.
• Check pools areas hourly when busy straighten chairs picking up towels and garbage as needed.
• Start fires in the public space fireplaces each day as noted.
• Empty public space garbage’s as needed throughout day as needed.
• Check beach areas as needed throughout day.
• Check with Madden Brothers Market, bring ice as needed and haul cardboard to recycling.
• Check Fitness center for cleanliness.
• Open Employee Laundry in the Morning
• Haul wood to Guests rooms that have Fireplaces.
• Haul Wood to public area fireplaces.
• Haul recycling from Sales building to the recycling area by Cookout pavilion.
• Fix minor maintenance issues in guests’ rooms (TV Programing, changing Light Bulbs Etc.)
• Help in other areas as needed.

Skills and Abilities:

• Ability to deliver a high level of professional standards, with assistance from the Employee Guidelines
• Knowledge and understanding of the resort as whole.
• Must be able to answer questions regarding the resort and the Brainerd Lakes
• Should have a strong sense of multi-tasking and organizational skills.
• Excellent communication skills.
• Great sense of Judgment and decision making skills.
• Must be able to keep a calm professional manner under stressful situations.
• Maintains a proactive “Can Do” attitude.

Education/Experience:

• High school diploma/GED preferred.
• 1 Year of experience or education preferred.
• Valid Driver’s license required.

EEO Statement

Madden’s is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state or local laws.  Our organization will take affirmative steps to ensure that all of our company’s employment practices are free of discrimination. We will provide reasonable accommodation to applicants and employees with disabilities whenever possible.