Automotive Field Claims Representative

2 weeks ago


Rochester, United States Global Staffing Sales LLC Full time
Job DescriptionJob DescriptionJob Title: Automotive Field Claims Representative


Overview: We're hiring an Automotive Field Claims Representative to handle insurance claims, ensuring fair resolutions and exceptional customer service. Ideal candidates will possess automotive knowledge, excellent communication skills, and a knack for negotiation.

Responsibilities:


  • Investigate and process automotive insurance claims.
  • Communicate with customers and stakeholders, providing updates and explanations.
  • Assess vehicle damages and repair estimates.
  • Negotiate settlements to achieve fair outcomes.
  • Maintain compliance with company policies and regulations.
Qualifications:


  • Automotive expertise with the ability to assess damages accurately.
  • Strong communication and negotiation skills.
  • Analytical mindset for investigating claims.
  • Organizational skills to manage workload effectively.
  • Computer proficiency, including claims management systems.
Work Environment: On the road. Field visits to inspect vehicles at repair facilities or customer locations. The role may require travel within the designated territory.


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