Full Time Customer Support Representative

2 weeks ago


Los Angeles, United States HRO Inc Full time
Job DescriptionJob Description

Our company has an immediate opening for an in-office full-time Customer Support Representative for our client located in Torrance.

JOB DESCRIPTION:

The position of Customer Support Representative entails being the direct primary customer support contact for customers in a designated territory. Success in this position requires that the Customer Support Representative is able to work independently with little to no supervision to provide immediate availability, professionalism, sales support and follow all compliance standards while working directly with a customer.

The position demands outstanding reliability and follow-through and requires excellent communication skills including interpersonal and active listening skills, efficient problem-solving and troubleshooting skills, the ability to multitask, delegate effectively, and excellent organizational skills. The ideal candidate will be a highly self-motivated individual who can work well with little to no supervision and is a reliable, knowledgeable, resourceful, flexible, service-oriented professional.

RESPONSIBILITIES:

  • The Customer Support Representative will partner with all parties informed of the status of open issues and will work closely with escalation partners to identify, document, and monitor any and all exceptions to the standard processes to create a list of best practices.

  • Problem Resolution: A big part of maintaining relationships with existing customers includes problem-solving by the Customer Service Rep.

  • Responsiveness: The Customer Support Representative will provide responsive, timely telephone, chat support. The Customer Support Representative shall personally act as the single, point-of-contact for their issues from identification through resolution as often as possible (i.e. take the call and handle internally vs. transfer or provide other contacts).

QUALIFICATIONS:

  • High School Diploma or GED required; College degree or equivalent experience preferred.
  • Multi-task and prioritize required. Ability to handle multiple projects/tasks at a time.
  • Excellent oral and written communications skills, particularly in a phone or email context
  • Strong communication skills and basic computer knowledge

#LI-Onsite

Powered by JazzHR

bNddOITFN9



  • Los Angeles, United States Start Asap! Full time

    The Customer Support Representative maintains the daily operations of the customer service and sales team. This position develops, implements, and maintains processes, procedures, and programs to improve customer service and is responsible for promoting company standards and engaging employees to drive customer loyalty and customer engagement through...


  • Los Angeles, United States DSO Management Group Full time

    Job DescriptionJob DescriptionWe are currently on the lookout for Full Time Marketing Representatives to join our client’s marketing & customer service team! Full Time Marketing Representative will be tasked with supporting the efforts of our marketing campaigns and promotional customer service taking place all throughout the local area and work directly...


  • Los Angeles, United States eatOS POS Inc. Full time

    WHO WE ARE:Based in Miami, FL - eatOS POS Inc, is a cloud-based restaurant software start-up that provides Cloud-based technology infrastructure built exclusively for restaurants of all sizes, with the ability to simplify operations, improve guest experience, save costs, and engage with the community in new and innovative ways - Restaurant management made...


  • Los Angeles, United States CareerBuilder Full time

    We are looking to bring on an industrious, charismatic Entry Level Customer Support Representative and join a highly talented, growth-motivated team. You will be instrumental in driving new traffic to the brand and an essential element of our success. As the Entry Level Customer Support Representative, you will make outbound field calls to a designated...


  • Los Angeles, United States Apply Today, Start Tomorrow Full time

    Our company is looking for an Customer Support Representative to proactively support and provide direct customer service strategies for a renowned client in the Telecommunications industry. As the Customer Support Representative, you will fuel the customers excitement as their direct point of contact. We need someone in this role who has successfully built,...


  • Los Angeles, United States CareerBuilder Full time

    One Act is a global startup engaged in software development and AI technology development. One Act built the AI-powered trusted marketplace PieceX for buying and selling vetted and approved software solutions. we enable our sellers to monetize the unique code they develop while empowering our buyers to purchase high quality source codes, decreasing their...


  • Los Angeles, United States Growing Business Firm Full time

    Are you customer-focused, personable, resourceful, and looking to start your career with a leading provider in customized promotional marketing, advertising, sales, and brand marketing strategies? We are one of the top providers of promotional brand marketing services in Southern California and we are seeking a Client Support Representative to join our...


  • Los Angeles, United States Growing Business Firm Full time

    Are you customer-focused, personable, resourceful, and looking to start your career with a leading provider in customized promotional marketing, advertising, sales, and brand marketing strategies? We are one of the top providers of promotional brand marketing services in Southern California and we are seeking a Client Support Representative to join our...


  • Los Angeles, United States Superior Thread Rolling Full time

    Job DescriptionJob DescriptionSalary: 17-25.00/hrPOSITION SUMMARY:Incumbent works to broad policies, objectives and guidelines requiring considerable independent judgement and self-motivation. A Customer Service Support is an individual with many responsibilities.  Their core focus is to ensure data entry accuracy and support for the Customer Service...


  • Los Angeles, United States Stinger Management Full time

    We are proud of our welcoming company environment, where team members receive positive feedback, positive energy, and a place of personal and professional growth. Our Full Time Client Support Associates use a team approach to achieve truly remarkable service levels for both our clients and external customers. Our Full Time Client Support Associate position...


  • Los Angeles, United States Stinger Management Full time

    We are proud of our welcoming company environment, where team members receive positive feedback, positive energy, and a place of personal and professional growth. Our Full Time Client Support Associates use a team approach to achieve truly remarkable service levels for both our clients and external customers. Our Full Time Client Support Associate position...


  • Los Angeles, United States Locanto Full time

    Essential Marketing Measurement Advertising Google Analytics * **Company, that processes the data** * Google Ireland Ltd Gordon House, Barrow Street Dublin 4 Ireland * **Purposes, for data processing** * Measurement * **Legal basis, for data processing** * Consent (GDPR 6.1.a) * **Technologies used** + Pixel * **Retention period** * The Retention...


  • Los Angeles, United States Supreme Concepts Inc. Full time

    Are you a friendly, outgoing, and people-oriented individual looking to kickstart your career in customer service and client support? We're seeking a dedicated Entry Level Client Support Representative to join our expanding team and become a vital part of our customer service and client support department. As the Entry Level Client Support Representative,...


  • Los Angeles, United States Supreme Concepts Inc. Full time

    Are you a friendly, outgoing, and people-oriented individual looking to kickstart your career in customer service and client support? We're seeking a dedicated Entry Level Client Support Representative to join our expanding team and become a vital part of our customer service and client support department. As the Entry Level Client Support Representative,...


  • Los Angeles, United States Customer Service Associates Full time

    Clinical Consultant / Clinical Educator for Critical Care Monitoring Devices and Clinical Applications Full-Time Traveling opportunities for candidates in California metropolitan areas. Are you a Critical Care RN who loves your healthcare career but need a change from the everyday grind of the bedside? Are you a leader who enjoys providing education to...


  • Los Angeles, United States Shriners Hospitals For Children Full time

    The Patient Access Representative is the first person that our patients and caregivers will have the opportunity to interact. This position provides support to our patients as they are experiencing a life changing event. The support is accomplished b Patient Access, Representative, Patient, Healthcare


  • Los Angeles, United States Essential Firm Hiring Full time

    The Client Support Representative works on-site at our marketing & promotional events and provides support to the team at our corporate headquarters here in Los Angeles. We specialize in customer retention and customer acquisitions for our clientele. Our clients span across a wide variety of industries, including home improvement, telecommunications, and...


  • Los Angeles, United States Haystack Team, Inc. Full time

    **Customer Support Associate** Remote / Customer Experience Care / Full Time **What Haystack Is All About** Haystack is an enterprise SaaS platform on a mission to make big companies feel small. Our thoughtfully designed software helps companies engage their workforce by streamlining internal communications, forging real human connections between employees,...

  • Customer Service

    6 days ago


    Los Angeles, United States Apply Today, Start Tomorrow Full time

    We are looking for our Customer Service and Client Enrollment Representatives to learn product lines that we work with and to manage our community outreach campaigns, while overseeing sales. Our Customer Service and Client Enrollment Representatives will receive training to ensure they have all the skills and knowledge that they require to be successful in...


  • Los Angeles, United States The Young Turks Full time

    **** **Part-Time Member Service Representative** Los Angeles, CA preferred, PM PST hours required **Industry** Membership, Customer Service **Duration** Regular,Part-Time **Company Description** Summary - 30 hours per week We are looking for a dedicated, Customer Support Representative who will be able to provide exceptional customer support to our members....