Hostess- Sofia Design District

3 weeks ago

Miami Beach, United States Ink 477 LLC Full time
Job DescriptionJob Description

Position Summary:

The Host/Hostess is an important part of the initial contact with the guests and must provide a warm welcome and provide excellent customer service to set the tone of the guest experience. The Reservation Supervisor will be responsible for administrative tasks as well as greet, seat, page guests, and answer the phone in a professional manner. The Reservation Supervisor assumes the role of tour guide & communicator, as well as that of a supervisor/manager of all the reservations, VIP services and CRM.

Duties and Responsibilities

·         Provide a guest experience from when they walk in, including opening doors and greeting guests.

·         Always provide a warm welcome and thank guests when they leave.

·         Answer questions accurately and politely via in person, electronic communication or over the phone.

·         Maintain a clean and organized waiting area.

·         Assist guests in making, editing, or moving reservations and always confirm reservations.

·         Direct guests to sitting area & restrooms.

·         Follow restaurant’s sequence of seating and service.

·         Assist servers, bussers and managers as requested.

·         Perform opening, closing & side duties; including but not limited to cleaning glass, polishing brass, sweeping & vacuuming the floor, wiping menus, restroom maintenance, etc.

·         Engage the guest to ensure complete satisfaction of every guest and communicate issues immediately to management.

·         Supervise table chart, sitting pre-assignment, and meet & greet of our guests.

·         Supervise the Customer Relationship Management of the restaurant, including but not limited to reservation call-back and confirm, follow up “thank you” email execution and management, data collection execution and management, etc.

·         Supervise the phone reservation system of the restaurant, helping in coordinating schedule, handover of duties, data collection & management, etc.

·         Create memorable experiences by observing opportunities and anticipating guests needs.

·         Assist Office Manager with administrative tasks including scanning/processing restaurant invoices.

·         Communicate with Corporate as needed to ensure vendors are paid according to terms of contract.

·         Assist Management team with administrative tasks as requested including making copies, sending s

·         Employees must always be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.

·         Perform any additional duties requested by a manager.

Skills/Requirements

·         Must remain calm in a hectic, fast-paced atmosphere.

·         Demonstrate a high level of organization, attention-to-detail, and a sense-of-urgency.

·         Display a positive and outwardly friendly attitude toward guests and co-workers.

·         Must be able to work all shifts assigned including working nights, weekends & holidays.

·         Follow all company policies and procedures including proper timekeeping and emergency and safety procedures.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Must be able to work in outdoor elements such as precipitation and wind with minimal ventilation and small/enclosed space.
  • Must be able to exert well-paced ability in limited space and to reach other locations of the hotel/restaurant on a timely basis.
  • Must be able to bend, stoop, squat and stretch to fulfill required tasks.
  • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, and hearing ability and visual acuity.
  • Talking and hearing occur continuously in the process of communicating with guests, supervisors, and co-workers.
  • Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception.
  • Requires manual and finger dexterity to use and operate all necessary equipment.

 Education              

  • Minimum three (3) years’ experience in fine dining establishment.
  • High school or equivalent education required.

 Licenses or Certificates      

  • Ability to obtain and/or maintain any government required licenses, certificates or permits must be “SERV Safe Certified” by the State of Florida.

  • Server- Sofia Design District

    1 week ago

    Miami Beach, United States Ink 477 LLC Full time

    Job DescriptionJob DescriptionPosition SummaryThe Server must create exceptional moments for all guests by providing excellent customer service throughout their dining experience. The food server sells and serves food and beverages in an efficient, professional manner according to restaurant standards. Duties and Responsibilities·         Serves...

  • Busser- Sofia Design District

    2 weeks ago

    Miami Beach, United States Ink 477 LLC Full time

    Job DescriptionJob DescriptionPosition SummaryThe Busser is responsible for clearing, cleaning, and resetting tables. The busser must always be attentive and ready to assist guests with water or beverage refills and to ensure tables are bussed in a timely manner. Duties and Responsibilities·         Follows all company policies and procedures and...

  • Server- Sofia Design District

    2 days ago

    Miami Beach, United States Ink 477 LLC Full time

    Job DescriptionJob DescriptionPosition SummaryThe Server must create exceptional moments for all guests by providing excellent customer service throughout their dining experience. The food server sells and serves food and beverages in an efficient, professional manner according to restaurant standards. Duties and Responsibilities·         Serves...

  • Busser- Sofia Design District

    1 day ago

    Miami Beach, United States Ink 477 LLC Full time

    Job DescriptionJob DescriptionPosition SummaryThe Busser is responsible for clearing, cleaning, and resetting tables. The busser must always be attentive and ready to assist guests with water or beverage refills and to ensure tables are bussed in a timely manner. Duties and Responsibilities·         Follows all company policies and procedures and...

  • Hostess

    1 week ago

    Miami, United States Little Hen Full time

    Little Hen is an English-inspired breakfast and brunch boutique. It features a dreamy, English-inspired design, communicating its dedication to high quality ingredients and freshly sourced food through an adorable space of soft pastels, homely accents and luxurious touches.We need smiling, positive, skilled and hardworking individual to join our team. A...

  • Hostess

    2 weeks ago

    Miami, United States Little Hen Full time

    Little Hen is an English-inspired breakfast and brunch boutique. It features a dreamy, English-inspired design, communicating its dedication to high quality ingredients and freshly sourced food through an adorable space of soft pastels, homely accents and luxurious touches.We need smiling, positive, skilled and hardworking individual to join our team. A...

  • Hostess

    2 days ago

    Miami, United States Little Hen Full time

    Little Hen is an English-inspired breakfast and brunch boutique. It features a dreamy, English-inspired design, communicating its dedication to high quality ingredients and freshly sourced food through an adorable space of soft pastels, homely accents and luxurious touches.We need smiling, positive, skilled and hardworking individual to join our team. A...

  • Hostess

    1 week ago

    Miami, United States Little Hen Full time

    Job DescriptionJob DescriptionLittle Hen is an English-inspired breakfast and brunch boutique. It features a dreamy, English-inspired design, communicating its dedication to high quality ingredients and freshly sourced food through an adorable space of soft pastels, homely accents and luxurious touches.We need smiling, positive, skilled and hardworking...

  • Hostess

    2 days ago

    Miami, United States Little Hen Full time

    Job DescriptionJob DescriptionLittle Hen is an English-inspired breakfast and brunch boutique. It features a dreamy, English-inspired design, communicating its dedication to high quality ingredients and freshly sourced food through an adorable space of soft pastels, homely accents and luxurious touches.We need smiling, positive, skilled and hardworking...

  • Host or Hostess

    2 weeks ago

    Miami Beach, United States Marriott International Full time

    Additional Information Matador Room Restaurant Host/ Hostess (FT) Job Number 24078977 Job Category Food and Beverage & Culinary Location The Miami Beach EDITION, 2901 Collins Avenue, Miami Beach, Florida, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Greet guests and...

  • Host or Hostess

    2 days ago

    Miami Beach, United States Marriott International Full time

    Additional Information Matador Room Restaurant Host/ Hostess (FT) Job Number 24078977 Job Category Food and Beverage & Culinary Location The Miami Beach EDITION, 2901 Collins Avenue, Miami Beach, Florida, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Greet guests and...

  • Host / Hostess

    2 weeks ago

    Miami Beach, United States The Miami Beach Edition Hotel Full time

    Additional Information Matador Room Restaurant Host/ Hostess (FT)Job Number 24078977Job Category Food and Beverage & CulinaryLocation The Miami Beach EDITION, 2901 Collins Avenue, Miami Beach, Florida, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryGreet guests and determine the number...

  • Host / Hostess

    2 days ago

    Miami Beach, United States The Miami Beach Edition Hotel Full time

    Additional Information Matador Room Restaurant Host/ Hostess (FT)Job Number 24078977Job Category Food and Beverage & CulinaryLocation The Miami Beach EDITION, 2901 Collins Avenue, Miami Beach, Florida, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryGreet guests and determine the number...

  • Host/ Hostess

    1 week ago

    Miami, United States Grazianos Group Full time

    Job DescriptionJob DescriptionJob SummaryHost or Hostess welcome patrons, escort them at designated table or in the lounge area and ensure quality of facilities and service. Job Duties & ResponsibilitiesGreet guests and escort them at their table or within waiting area.Provide guests with menus. Assign patrons to tables suitable for their needs and according...

  • Host/ Hostess

    2 days ago

    Miami, United States Grazianos Group Full time

    Job DescriptionJob DescriptionJob SummaryHost or Hostess welcome patrons, escort them at designated table or in the lounge area and ensure quality of facilities and service. Job Duties & ResponsibilitiesGreet guests and escort them at their table or within waiting area.Provide guests with menus. Assign patrons to tables suitable for their needs and according...

  • Host/Hostess

    3 days ago

    North Myrtle Beach, United States Red Lobster Full time

    Title:Host/HostessJob Description: Job OverviewDo you delight in making lasting impressions? Join the Red Lobster family as a Host/Hostess where your goal is to make the beginning and end of each guest’s dining experience nothing less than extraordinary. Responsibilities will include greeting our guests with friendly conversation, and using a seating...

  • Host/Hostess

    2 days ago

    North Myrtle Beach, United States Red Lobster Full time

    Title:Host/HostessJob Description: Job OverviewDo you delight in making lasting impressions? Join the Red Lobster family as a Host/Hostess where your goal is to make the beginning and end of each guest’s dining experience nothing less than extraordinary. Responsibilities will include greeting our guests with friendly conversation, and using a seating...

  • BOTTEGA VENETA Operations Supervisor, Miami Design District

    6 days ago

    Miami, United States Kering Group Full time

    We are currently seeking an Operations Supervisor who will report to the Store Manager as part of our dynamic team in Miami Design District. Your opportunity. Serves as an ambassador of the brand by exhibiting passion for Bottega Veneta, meeting and Operations Supervisor, Operations, Design, Store Manager, Supervisor, Manufacturing, Sales, Retail

  • Client Advisor, Miami Design District

    2 weeks ago

    Miami, United States Zimmermann Full time

    ZIMMERMANN is one of Australia's leading and most respected fashion designer brands. Zimmermann's ready-to-wear and swim and resort collections are sold through Zimmermann boutiques and high-end retailers both in Australia and internationally. We maintain stand-alone retail stores throughout Australia, EU, UK the USA and a successful online...

  • Interior Designer

    7 days ago

    Miami, United States Maggie Cruz Interior Design Full time

    Maggie Cruz Interior Design (MCID) is a Miami-based full-service interior design firm founded in 2005 by Cuban-American designer Maggie Cruz. MCID is located in Miami's burgeoning Bird Road Art District, and the team specializes in new construction, custom remodels, and full-service furnishing and design projects. MCID works alongside some of the...