Laser Service Technician

4 weeks ago

West Hartford, United States 360 Recruiting Group Full time
Job DescriptionJob Description

Who We Are:

Headquartered in West Hartford, Connecticut, Matik has been the North American distributor for leading European manufacturers of converting, printing and packaging machinery since 1983. We are known for our innovative technologies and dependable customer support, and we are proud of the strong customer relationships we have developed over the past 40 years.


Why Work with Us:

  • A competitive compensation package including a salary of $70,000 (based on experience), plus PAID OVERTIME, and an Annual Bonus based on performance and profitability
  • Benefits package including Health, Dental, Vision and Life insurance
  • 401K retirement plan
  • Flexible Paid Time Off
  • Profit sharing participation
  • Small company environment so you can have a significant impact and real opportunities for growth
  • Exciting opportunity to train at the SEI Laser headquarters in Italy



The Position:

The Laser Service Technician will demonstrate our SEI Laser product line to potential customers in-house at our facility in West Hartford and also provide technical assistance on equipment at existing customer sites. Responsibilities include:

  • Demonstrate our various SEI laser cutting machinery for potential customers and high-level visitors
  • Provide training and instruction on the operation and maintenance of the equipment to customers upon installation of new equipment
  • Troubleshoot and repair machine issues as needed
  • Maintain documentation of all demonstrations and trainings
  • Look for opportunities to increase customer satisfaction and create enthusiasm and pride in Matik and its systems and equipment to maximize sales potential


About You:

  • Passionate about working with cutting edge technology
  • Bachelor’s degree preferred but not required
  • At least 3 years of troubleshooting mechanical/electrical technology via PLC
  • Able to read mechanical, pneumatic and electric drawings
  • Demonstrated ability to work independently and have good communication skills, both verbal and written
  • Ability to instruct customers in the operation and maintenance of equipment



We are continuing to grow and expand the business and it’s an exciting time to join the team. If you are looking to join an innovative, supportive, and growing company that values its employees, we want to hear from you Learn more about Matik at www.matik.com.



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