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Client Care Specialist

3 months ago

Ridgewood, United States Life Opportunities Unlimited Full time
Job DescriptionJob Description

Client Care Specialist - Day Program Services


Start working to make a difference


Life Opportunities Unlimited (LOU) is a premiere boutique human service agency that has served adults with developmental disabilities for over 25 years. We currently offer both residential and day program services in Northern New Jersey. Our unmatched community integrated services are driven by our committed, driven team of professionals.

Join the LOU Team


We are committed to supporting our employees in their professional growth. This commitment allows our teams to thrive in a passion-driven community that is focused on enriching the lives of our clients.


We are searching for exceptional individuals that want to be an important part of building a better future for individuals with developmental disabilites. You will be a great member of our team if you are:


  • Creative and able to adjust accordingly

  • Well organized and detail oriented

  • Patient, compassionate, and caring

  • Able to collaborate and communicate effectively with a team

  • Mission motivated and results driven

  • Dependable and flexible

  • Open-minded to accepting feedback and making changes


Responsibilities

  • Maintain a safe and nurturing atmosphere for clients that allows them to grow to their best selves

  • Work directly under the supervision of the Associate Director of Day Program Services

  • Maintain the program to a high standard; including cleaning, organization, meal preparation, and promptly reporting any issues to management

  • Treat all clients, stakeholders, and fellow team members with dignity and respect

  • Attend all departmental staff meetings, company events, and organization-provided training sessions as directed

  • Cooperate with staff from LOU and DDD and/or personnel from the Department of Human Services in any inspection and or investigation which may be conducted

  • Assist in all areas where clients may require support, including but not limited to:

    • Provide assistance in personal hygiene care

    • Write clear and concise progress notes

    • Ensure ongoing implementation of ISP Outcomes

    • Proper administration of medication in accordance with training and procedures

    • Active participation and guidance during recreational activities

    • Follow through on all established behavior plans

    • Implement activities that encourage personal growth and new skill development

    • Advocate for clients’ self-expression and communication

    • Provide safe and efficient transportation to clients to and from activities


This role must complete all responsibilities and duties required and deemed applicable by the Associate Director of Day Program Services as it pertains to the Day Program and building a better future for our clients.

Requirements

  • High School diploma or equivalent

  • Certified Home Health Aide (CHHA), Certified Nursing Assistant (CNA), Licensed Nursing Assistant (LNA), Personal Care Aide (PCA), Patient Care Tech (PCT), Direct Support Professional(DSP) - preferred, not required

  • Experience working with individuals with developmental disabilities

  • Must be 18 years or older

  • Must be able to lift, push, and pull as necessary

  • Proven professional written and verbal communication skills

  • Strong computer skills and problem-solving skills

  • Possess a valid New Jersey Driver’s License

  • Must be able to successfully complete all NJ Division of Developmental Disabilities mandated trainings within the first 120 days of employment

  • The requirements for checks of criminal background, the central registry, the child abuse registry, and drug testing must be completed prior to working with any clients in the Day Program or Residential Program


Benefits:

  • Benefits Package (Health, Dental, and Vision Insurance)

  • Life Insurance

  • Competitive Salary

  • 401(k)

  • Paid Training & Renewing of Certifications

  • PTO, Vacation, & Holiday pay

  • Career Advancement Opportunities