Service Technician/Assistant Project Manager

4 weeks ago

Londonderry, United States Bath Flip Full time
Job DescriptionJob DescriptionBenefits:
  • Bonus based on performance
  • Company car
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

About the Role:
We are looking for a Service Technician/Assistant Project Manager to join our team at Bath Flip. This role will involve coordinating, attention to detail and overseeing various projects while providing field service support. If you are detail-oriented, organized, customer focused, and enjoy working in a fast-paced environment, we would love to hear from you. You will report to the Production Manager.

Responsibilities:
  • Coordinate and oversee multiple projects simultaneously
  • Provide amazing service and exceptional customer interactions
  • Service and troubleshoot issues with bathroom installs within residential homes
  • Construction experience working with tools in residential homes and provide top notch customer service
  • Provide carpentry and basic handyman services for bathrooms, flooring, etc.
  • Ensure all necessary permits are scheduled and materials are available for each project
  • Deliver and setup display units for events and retail locations
  • Communicate with team members and customers daily to provide updates and address any concerns
  • Provide on-site support and troubleshooting for field service issues
  • Communicate with clients, contractors, and internal teams to ensure project deadlines are met
  • Manage project documentation and ensure accuracy and completeness
  • Assist in scheduling, staging, installers and warehouse procedures
Requirements:
  • 3+ years of construction experience in a similar role
  • Availability & reliability - hours and days vary
  • Brand ambassador for out franchise brand
  • Strong organizational, attention to detail and time management skills
  • Excellent communication and interpersonal abilities
  • Ability to work independently and as part of a team
  • Experienced with CRM and technology systems
  • Valid driver's license and clean driving record
About Us:
Bath Flip has been in the business of renovating and flipping bathrooms for over 10 years. Our dedication to quality and customer satisfaction has made us a leader in the industry. Our team enjoys a collaborative and supportive work environment, with opportunities for growth and development.

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