Host/Hostess

4 weeks ago

West Hollywood, United States Petit Ermitage Full time
Job DescriptionJob Description

PURPOSE OF POSITION: To create a welcoming, full-service experience for our guests as they enter and move through our Private Rooftop; providing information and support in a gracious and accommodating manner.

The Host is the first impression when a guest enters and sets the tone for a guest’s expectation of us. Like an elegant contortionist, the Host bends and flows with ease, is alert to every guest’s need, patient with all requests, and always wears a smile. The Host accommodates and incorporates house policy in a fashion that allows the guest to feel special without even knowing that there are rules in place. In addition to greeting each guest (and thanking those on their way out), the host is responsible to politely socialize with guests as they move through the location. The host is solely responsible for seating parties in a timely manner and doing so without over burdening any one server section or the kitchen.

A great mood, remarkable style, and strong organizational skills are key elements of any Host’s success.

Warmly greet and interact with all guests as they move through the property or call in. Provide answers and direct traffic as needed.

  • Ensure consistent and fair seating of guests. At seating, confirm that the table setting is complete.
  • Organize and record reservations. Resolve booking conflicts with diplomatic style.
  • Accurately maintain the reservations and guest history systems. Maintain knowledge of changing systems.
  • Regularly monitor the room, working to predict turns and seating opportunities.
  • Take accurate room service orders, as needed. Package and confirm accuracy of any ‘carry out’ orders.
  • Graciously direct all inquiries about events & groups larger than 8 to our events team.
  • Assist in clearing tables or refilling beverages and contribute to the cleanliness of all areas of the Rooftop.
  • Print and maintain accurate menus as relevant to the shift or event.
  • Maintain accurate paperwork as per department procedures.
  • Ensure all supplies and tools are stocked at the host desk. Immediately alert MOD to low stock.
  • Maintain all health and alcohol service standards. Alert a manager immediately to any concerns with guests.
  • Follow all guidelines in the Employee Handbook, including but not limited to safety guidelines, hospitality expectations, grooming standards, and attendance expectations.
  • Proactively communicate with peers and management; alert to problems, help with solutions.
  • Other duties to support F&B service as assigned.

JOB REQUIREMENTS:

Education and/or Experience--

  • Prior experience and guest relations training required.

Communication Skills—

  • Ability to read, write, and verbally communicate effectively, diplomatically and professionally with other departments, guests, and vendors in English.
  • Knowledge of other languages is a plus.

Physical Ability—

  • The duties of this job regularly require the employee to bend, push, pull, stand, walk, and talk or hear.
  • The employee frequently is required to use hands to finger, handle, or feel objects, or telephone.
  • The employee must regularly lift and/or move up to 25 pounds.

Other—

  • Must be able to work weekends/holidays.
  • Must have CA Food handling certificate.

Please note: management reserves the right to change, modify, and/or alter any of the duties listed above to meet business demands.

This job description includes the essential functions, primary duties and minimum standard of work expected from an employee in this position. In addition, employee is expected to follow employer’s standards, policies, and procedures issued in other media, i.e. handbook, online, video and memos. Employees are expected to perform all other reasonable duties as assigned by Managers to meet guests’ needs.

  • Host Hostesses

    4 weeks ago

    West Hollywood, United States New Restaurant Full time

    Job DescriptionJob DescriptionResponsibilities:Warmly greet and welcome guests as they arrive at the restaurantManage the waitlist and reservations, ensuring an efficient and smooth seating processProvide accurate wait times and communicate any delays or changes in a timely mannerCollaborate with the waitstaff and kitchen to ensure a seamless and enjoyable...

  • Host/hostess

    5 days ago

    West Hollywood, United States Casa Madera West Hollywood Full time

    **Fine Dining Host/Hostess** Join a high-energy team that delivers a feast for the senses on a nightly basis. We strive for excellence with an elevated sense of hospitality. We care for our team and our community. We pride ourselves on our fast-paced culture and exceptional guest experiences. We're looking for high energy team players with a guest-first...

  • Host/hostess

    3 weeks ago

    West Hollywood, United States Roosterfish WeHo Full time

    Job Overview: We are a casual Italian spot on the Santa Monica strip seeking a friendly and outgoing individual to join our team as a Host/Hostess. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and creating a welcoming atmosphere in our restaurant. **Responsibilities**: - Greet guests...

  • Host/Hostess

    3 weeks ago

    Hollywood, United States Red Lobster Full time

    Title:Host/HostessJob Description: Job OverviewDo you delight in making lasting impressions? Join the Red Lobster family as a Host/Hostess where your goal is to make the beginning and end of each guest’s dining experience nothing less than extraordinary. Responsibilities will include greeting our guests with friendly conversation, and using a seating...

  • Host/Hostess

    3 weeks ago

    Hollywood, United States Red Lobster Full time

    Title:Host/HostessJob Description: Job OverviewDo you delight in making lasting impressions? Join the Red Lobster family as a Host/Hostess where your goal is to make the beginning and end of each guest’s dining experience nothing less than extraordinary. Responsibilities will include greeting our guests with friendly conversation, and using a seating...

  • Host Hostesses

    4 weeks ago

    West Hollywood, United States New Restaurant Full time

    Job DescriptionJob DescriptionResponsibilities:Warmly greet and welcome guests as they arrive at the restaurantManage the waitlist and reservations, ensuring an efficient and smooth seating processProvide accurate wait times and communicate any delays or changes in a timely mannerCollaborate with the waitstaff and kitchen to ensure a seamless and enjoyable...

  • Restaurant Hostess/host

    3 weeks ago

    West Hollywood, United States G&B Hospitality LLC Full time

    Looking for part time/full time experienced host/hostess for weekends at very busy LA/West Hollywood brunch spot. Should be able to multi task and handle stress. Flexible schedule! Flexible schedule! Very very good pay! **Job Types**: Full-time, Part-time, Temporary Pay: $19.08 - $22.00 per hour **Benefits**: - Employee discount - Flexible schedule -...

  • Host/hostess

    5 days ago

    West Hollywood, United States EP LP Los Angeles Full time

    **A hostess or host greets customers as they enter a restaurant, takes their reservations or puts them on a waiting list, gives them menus and shows them to their seats. They may also handle phone calls and customer queries about the restaurant and menu, and assist various restaurant staff when necessary.** - Use visual cues to seat Guests in either the bar...

  • Host/hostess

    7 days ago

    Hollywood, United States We Care Hospitality Full time

    We Care Hospitality is a South Florida based restaurant group that celebrates fresh, coastal, and authentic experiences. Our restaurants offer waterfront dining as a staple for locals and visitors. We value a genuine experience that places importance on our guests and our team. From charming and casual to elegant waterfront settings on the intracoastal, our...

  • Host/Hostess

    2 months ago

    Hollywood, United States We Care Hospitality Part time $15

    We Care Hospitality is a South Florida based restaurant group that celebrates fresh, coastal, and authentic experiences. Our restaurants offer waterfront dining as a staple for locals and visitors. We value a genuine experience that places importance on our guests and our team.From charming and casual to elegant waterfront settings on the intracoastal, our...

  • Host/Hostess

    1 week ago

    Hollywood, United States We Care Hospitality Part time

    We Care Hospitality is a South Florida based restaurant group that celebrates fresh, coastal, and authentic experiences. Our restaurants offer waterfront dining as a staple for locals and visitors. We value a genuine experience that places importance on our guests and our team.From charming and casual to elegant waterfront settings on the intracoastal, our...

  • Host / Hostess

    1 month ago

    Hollywood, Florida, United States The Diplomat Beach Resort Hollywood, Curio Collection by Hilton Full time

    The beautiful Diplomat Beach Resort is the ultimate South Florida resort by the sea, voted one of the top 10 resorts in Florida by Condé Nast Reader's Choice and 4 Diamond rated by AAA. We are hiring our next Host/Hostess to join the team in Diplomat Prime Steakhouse. This boutique restaurant maintains its status as the Top Rated 4-Diamond Steakhouse in...

  • Host/ Hostess Part-time

    3 weeks ago

    West Hollywood, United States 1 Hotel West Hollywood Full time

    Salary Range: $30.25 per hour Overview: **Grow with us...**: When restaurant guests arrive at **1 Kitchen at 1 Hotel West Hollywood**, the very first welcome they receive will often be from our hosts. This is a critical role as our hosts have the first opportunity to provide our guests with impeccable service, and reflect a first glimpse of the brand’s...

  • Host/hostess

    2 weeks ago

    Hollywood, United States Mosaic Hollywood Full time

    Mosaic is now hiring for a **prestigious brand new renovation at the W Hotel** in Hollywood located in the center of Los Angeles happenings and culture. The new W Hotel will be synonymous with **elegance**, sophistication, and exceptional whatever, whenever hospitality. We are committed to creating unforgettable experiences for our guests and providing a...

  • Host/Hostess

    5 days ago

    West Hills, United States Red Lobster Full time

    Title:Host/HostessJob Description:Job OverviewDo you delight in making lasting impressions? Join the Red Lobster family as a Host/Hostess where your goal is to make the beginning and end of each guest's dining experience nothing less than extraordinary. Responsibilities will include greeting our guests with friendly conversation, and using a seating chart to...

  • Host / Hostess

    4 weeks ago

    West Springfield, United States Ninety Nine Restaurant & Pub Full time

    We hire team members who are at least 17 years old for Host / Hostess roles only. JOIN OUR TEAM AND MAKE GREAT $ IN A TEAM ORIENTED WORK ENVIRONMENTBe a part of your Local Hometown Favorite.  You bring your great attitude and readiness to learn, and we’ll take care of the rest! At The Ninety Nine Restaurant & Pub, we're proud to offer flexible schedules,...

  • Host / Hostess

    3 weeks ago

    West Springfield, United States Ninety Nine Restaurant & Pub Full time

    We hire team members who are at least 17 years old for Host / Hostess roles only. JOIN OUR TEAM AND MAKE GREAT $ IN A TEAM ORIENTED WORK ENVIRONMENTBe a part of your Local Hometown Favorite.  You bring your great attitude and readiness to learn, and we’ll take care of the rest! At The Ninety Nine Restaurant & Pub, we're proud to offer flexible schedules,...

  • Host/Hostess

    2 months ago

    West Columbia, United States Buttonwoods Restaurant Group Full time

    As a Host or Hostess, you will be responsible for greeting and seating guests promptly, cheerfully and courteously. Duties of this position include answering phones, taking, entering and packaging To-Go orders, collecting payment, filling beverage orders, assisting service personnel in clearing and setting tables, resolving complaints as they occur,...

  • Host/hostess

    2 weeks ago

    West Springfield, United States Crazy Seafood Full time

    _Restaurant Hostess _ **Host Responsibilities/Skills** - Have great customer service, teamwork, professionalism, and conflict-resolving skills. - Seating guests & managing the seating chart - Answer phone calls for pick up orders or reservations - Guests must be welcomed in a friendly manner - Monitor restaurant busy-ness, to determine seating and flow -...

  • Host / Hostess

    2 months ago

    West Memphis, United States Applebee's Full time

    Apple Investors Group owns 18 Applebee's restaurants in the Southeast along with IHOP restaurants. We are filled with creative, positive, hardworking, team members who bring out the best in each other day in and day out. We have fun, we work hard, and we celebrate each other’s successes.Applebee's started with the same philosophy we follow today -...