General Manager
3 months ago
General Manager
Summary
The General Manager will lead the coordination and planning of everyday business operations. The General Manager is a team builder and helps provide support and direction to ensure the operations of the business run smoothly.
Duties
The General Manager is responsible and accountable for all restaurant activities at all times. The General Manager ensures all
restaurant management and Team Members are performing their job responsibilities and meeting expectations in all areas of their job descriptions.
In addition, they:
- Follow the steps outlined in the DHC Training Program to learn and train new skills, duties, and responsibilities
- Communicate to their immediate supervisor when additional training guidance and practice is needed
- Ensure that required Ops Walks and Q&A checks to correct areas of opportunity are being completed effectively and
- consistently
- Ensure that shift schedules are organized for Team Members and monitor/coach attendance, tardiness and time off
- Understand how each job responsibility impacts guests, employees, and overall restaurant operations
- Ensure their management team & Team Members work together to prepare items on the Dave’s Hot Chicken menu while following cooking instructions, safety procedures, and sanitary requirements
- Ensure restaurant cleanliness is conducted daily by delegating the clearing of tables, sweeping and mopping floors, washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms
- Handle guests’ concerns and complaints professionally and calmly to resolve problems according to restaurant policy
- Maintain a neat and tidy appearance by wearing a uniform and adhering to the uniform policy
- Are performance-oriented and performance driven; understand performance expectations and are aware of performance
- results
- Provide direction/supervision/feedback for their management team & Team Members to maintain levels of high
- productivity and team morale
- Institute and follow advanced cash handling policies and procedures
- Hire, train, schedule and oversee the daily tasks of their teams
- Manage purchasing, inventory, maintenance and other operational functions
- Develop strategies for better workplace efficiency and goal achievement
- Focus on building sales and forecasting future performance
- Abide and enforce to the rules and direction given by the General Manager
Job Expectations
The General Manager is expected to create, execute and follow up on the restaurant’s business plan.
In addition, they:
- Effectively plan, organize, and implement all daily operational routines and activities with the management team
- Ensure all required administrative duties and daily paperwork including required checklists are completed
- Ensure and/or opening activities are completed
- Establish an environment of trust to ensure honest, open, and direct communication
- Role model and set a positive example for the entire team in all aspects of business and personnel practices
- Follows all company guidelines for food and cash controls; follows all cost control guidelines to maintain and minimize restaurant costs; properly uses all products, supplies, and equipment facilities
- Ensure that they and all the team abide by company policies and directives
- Support the goals, decisions, and directives of the immediate supervisor and is not insubordinate
- Communicate effectively with their management team & Team Members and to resolve any interpersonal issues as needed
- Current student or high school diploma/GED preferred
- Must be at least 21 years old and fluent in English
- Previous Assistant General Manager/General Manager experience
- Certified in all stations following the DHC Training Program
- Current ServSafe Certification
- Flexibility to work nights, weekends, and holidays
- Ability to stand for long periods of time and work in a fast-paced environment
- Positive attitude while conducting any and all duties
- Commitment to guest satisfaction
- Effective communicator with co-workers and the restaurant management team
Transportation & Accessibility
- Must have reliable transportation to work, a driver’s license and proof of insurance
- Must have telephone or other reliable method of communicating with supervisor and co-workers
Hours
- Must be able and willing to work flexible hours including opening and closing shifts
- This includes working weekends/nights and holidays whenever necessary
Skills & Abilities
- Ability to delegate tasks
- Excellent time management, organizational and planning skills
- Strong people/guest service skills
- Strong attention to detail and ability to multitask
- Confident, proactive and willing to take on challenges
- Ability to look at the restaurant operations from a guest’s point of view
- Ability to take initiative and solve problems
- Able to stand for long periods of time
- Able to bend and stoop
- Able to work around heat
- Able to work around others in close quarters
- Able to lift 50-75 lbs. comfortably
-
Restaurant Manager
3 months ago
Cathedral City, United States Denny's Full timeDenny’s is America’s diner. For over 60 years, our guests have come to our diners to sit back, relax and enjoy delicious, hearty meals 24/7, every day of the year. Our employees are part of a classic, national brand and just like our guests, are family both inside and outside the diner. At Denny’s we love to feed people and that means providing...
-
Front Desk Manager OEM
1 month ago
Cathedral City, United States Doubletree Golf Resort Palm Springs Full timeJob Summary: The Front Desk Manager is responsible for ensuring the operation of the Front Office in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy. Management-level associates are expected to work as much of each workday as is...
-
Restaurant Shift Manager
6 days ago
Cathedral City, United States Taco Bell Full timeThis position will pay $21.00 per hourRestaurant Shift Managers We are looking for restaurant Shift Managers to join our restaurant family in working for one of the most innovative brands out there. You'll delight our guests and prepare everyone's favorite menu items in collaboration with a high energy, people-oriented team. You will help manage the business...
-
Assistant Store Manager
1 month ago
Mason City, Iowa, United States Dollar General Full timeWork Where You Matter: At Dollar General, our mission is Serving Others We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not...
-
Retail Assistant Manager
2 months ago
Union City, United States Little General Full timeJob DescriptionJob DescriptionAt Little General & Maverick, we are more than just gas and gummi bears. We are a meeting place for campers, construction workers, and career professionals. We are your party supply provider, biscuit baker, and coffee maker. We start your day off right and close your day out friendly. We are a part of your community and for...
-
General Manager
3 weeks ago
Union City, United States Unbridled Chicken, LLC dba Zazby's Full timeJob DescriptionJob DescriptionDescription:Hungry For A Great Career?We are hiring General Managers and want YOU to join our coop!Job Type: Full-timePay Range: $55,000 to $65,000 annually plus bonus opportunityAre you looking for a management career in the food service industry? Do you want to work in a place the provides great tasting food and excellent...
-
General Dentist
2 months ago
Cathedral City, CA, United States Western Dental & Orthodontics Full timeOverview: Our General Dentists perform a variety of preventative, restorative, endodontic, and surgical procedures that fall under the scope of general dentistry. We’re big on teamwork, so you’ll be working and growing with other dentists in your office and region to provide the best treatment for your patients. Plus, we bring the Board Specialists into...
-
General Manager
2 months ago
Iowa City, Iowa, United States Firehouse Subs Full timePosition: General Manager Iowa CityFirehouse Subs - : [Restaurant Manager] As a General Restaurant Manager at Firehouse Subs, you'll:Coordinate and implement current operations game plans and company initiatives;Be accountable for the proper staffing of the restaurant with qualified employees;Be accountable for the continuous training and development of the...
-
General Manager
3 weeks ago
Haines City, United States Your Papa John's Full timeJob DescriptionJob DescriptionDescriptionREAD THIS FIRST! -> *This position MAY or MAY NOT be available for this particular location. We are accepting applications from all individuals who are willing to travel for a General Manager position at another location we own!*Your Papa Johns is a franchise management group with over 80 locations across the nation....
-
General Manager
3 weeks ago
Oklahoma City, United States Ramsay's Kitchen - Oklahoma Full timeJob DescriptionJob DescriptionOur General Manager is responsible for providing the Gordon Ramsay standard of remarkable experiences and exceptional hospitality to our guests. The General Manager is responsible for the supervision of the entire staff, delegates assignments/duties, and oversees the guest experience. Works to accomplish departmental goals,...
-
General Manager
2 weeks ago
Rapid City, United States Sunrise Senior Living Full timeIn the role of General Manager, you are responsible for the day-to-day operations of the community, including full profit and loss responsibility. The General Manager II executes the operations plan and evaluates all aspects of the business, including the recruiting, hiring, development, and performance management of the team. With a focus towards high...
-
General Manager
2 weeks ago
Rapid City, United States Sunrise Senior Living Full timeIn the role of General Manager, you are responsible for the day-to-day operations of the community, including full profit and loss responsibility. The General Manager II executes the operations plan and evaluates all aspects of the business, including the recruiting, hiring, development, and performance management of the team. With a focus towards high...
-
General Manager
3 months ago
Daly City, United States Club Pilates Full timeJob DescriptionJob DescriptionBe a part of the growing boutique fitness industry and join our Studio Team! Interact directly with members and prospective members and help them on their fitness journey while you connect and contribute to our studio community in this fun, high-energy and service-focused environment! KLW Fitness, established in 2013, is a...
-
General Manager
3 months ago
Union City, United States Club Pilates Full timeJob DescriptionJob DescriptionBe a part of the growing boutique fitness industry and join our Studio Team! Interact directly with members and prospective members and help them on their fitness journey while you connect and contribute to our studio community in this fun, high-energy and service-focused environment! KLW Fitness, established in 2013, is a...
-
General Manager
3 months ago
Daly City, United States Club Pilates Full timeJob DescriptionJob DescriptionBe a part of the growing boutique fitness industry and join our Studio Team! Interact directly with members and prospective members and help them on their fitness journey while you connect and contribute to our studio community in this fun, high-energy and service-focused environment! KLW Fitness, established in 2013, is a...
-
General Manager
3 months ago
Union City, United States Club Pilates Full timeJob DescriptionJob DescriptionBe a part of the growing boutique fitness industry and join our Studio Team! Interact directly with members and prospective members and help them on their fitness journey while you connect and contribute to our studio community in this fun, high-energy and service-focused environment! KLW Fitness, established in 2013, is a...
-
General Manager
3 months ago
Daly City, United States Club Pilates Full timeJob DescriptionJob DescriptionBe a part of the growing boutique fitness industry and join our Studio Team! Interact directly with members and prospective members and help them on their fitness journey while you connect and contribute to our studio community in this fun, high-energy and service-focused environment! KLW Fitness, established in 2013, is a...
-
Attorney- Advisor
3 days ago
Kansas City, United States Office Of General Counsel Full timeThe following are the duties of this position at the GS-14. If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties, and will receive training to help you grow in this position. As a/an Attorney- Advisor (General), you will: Identify and analyze problems and render legal opinions on complex legal...
-
General Manager
4 months ago
Forrest City, United States SONIC Drive-In Full timeJOB DESCRIPTION Restaurant Assistant General Manager The Job: As a SONIC Drive-In Assistant General Manager, you are responsible for overseeing and managing the daily operations of the Drive-In in conjunction with the General Manager to provide quality food in a clean, safe, and efficient manner so that guests will have an enjoyable experience at...
-
General Manager
3 months ago
Culver City, United States YogaSix Culver City Full timeJob DescriptionJob DescriptionDESCRIPTIONJoin the fastest-growing yoga brand in the country, YogaSix Culver City at the new Ivy Station, in the heart of Culver City, adjacent to HBO Warner Media, across from Apple Inc and a walk away from Culver Studios! We're obsessed with making every class energizing, empowering, and fun at this LA Flagship...