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Information Technology Specialist
3 months ago
About Pax Services Group:
Pax Services Group is a full-service roofing and exterior services provider for institutional, commercial, multi-family, and industrial segments. We take pride in providing our customers with unparalleled services and products, while maintaining a safe working environment for all employees.
Job Summary:
The IT Specialist will be responsible for configuring and managing network devices, supporting end-users, and ensuring the security and efficiency of our IT infrastructure
Duties/Responsibilities:
• Execute configurations for routers, switches, wireless APs, and WLAN controllers
• Rebuild and maintain network infrastructure, ensuring it is up to date and secure.
• Monitor network performance, identify irregularities, and troubleshoot various network issues.
• Provide end user support and collaborate with staff and outside vendors to resolve complex problems.
• Install, configure, operate, and maintain Operating Systems.
• Conduct ongoing cybersecurity maintenance on information systems.
• Support mobile devises and manage mobile device inventory.
• Participate in new projects and modernization efforts by researching software and hardware solutions.
• Help identify requirements and assist in the approval process for hardware/software solutions.
• Perform Security Technical Implementation Guide (STIG) configurations on Windows, Linux, and network-based technologies.
• Carry out network performance monitoring, planning, troubleshooting, and end-user support.
• Work as a team member to ensure connectivity and compatibility between systems.
• Troubleshoot various network issues, affect solutions, and collaborate with staff and outside vendors to resolve complex problems.
Required Skills/Abilities:
• Excellent interpersonal, written, and oral communication skills.
• Strong organizational skills and attention to detail.
• Ability to work independently and as part of a team.
• Ability to handle multiple tasks and prioritize effectively.
• Knowledge of customer service, with the ability to listen carefully and determine problem solutions or escalation paths.
• Ability to provide technical training to nontechnical end users.
• Demonstrated knowledge of system security certification and accreditation policies, directives, regulations, and instructions for government AIS networks.
Minimum Qualifications:
• Bachelor’s degree in information technology or related field preferred. Proven experience and certifications will be considered in lieu of a degree.
Preferred Qualifications:
• Experience with firewall deployments, IPsec, and SharePoint Administration.
• Active Secret clearance.
