Bilingual Insurance Customer Service

2 weeks ago


Plano, United States Farmers Insurance Agency Plano Full time
Job DescriptionJob Description

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a Insurance agent may be the career for you We are looking for a full-time, Bilingual (Spanish/English) Insurance Customer Service / Sales Representative.


We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

 

Responsibilities

  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
  • Establish client relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Maintain a strong work ethic with a total commitment to success each and every day.

 

Requirements:
  • Bilingual (Spanish/English)
  • Customer service experience
  • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Ability to work in a team environment
  • Ability to multi-task
  • Property & Casualty license (must be able to obtain)
  • Life/Health license (must be able to obtain)


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