Patient Care Technician

Job Summary:

To provide direct and indirect patient care under the guidance and direction of the Clinic Provider (NP, PA, MD or DO). To implement components of the plan of care through performance of technical procedures and skills and performs secretarial/receptionist responsibilities as assigned. To perform job duties in accordance with the medical center's purpose. Responsible for venipuncture for lab orders, performing EKG’s and routing calls from the nurse line. This position assists with direct patient care under the direct supervision of providers.

RESPONSIBILITIES

Performs or assists with certain treatments, procedures, approved and supervised by a povider and allowed by state law. May include performing EKG's, record strips, notifying physician or mid-level of change in EKG rhythm, assists with simple procedures, room set-up, suture removal.

May perform a variety of routine blood drawing procedures, using standard equipment such as vaccutainer tubes and sleeves, tourniquets, syringes, and butterfly needles.

Maintain safe and clean working environment by turning over rooms for next patient; adhere to infection control plies and protocols.

Checks-in patients, assists with patient histories, checks accuracy of patient information, prepares charts, may be called upon to chaperone or assist provider during examinations and other patient care activities.

Prepares, processes, labels, and stores patient specimens and samples according to established procedures.

Performs clerical duties, which may include answering phones, taking and delivering messages, and providing information to patients.

Collects payments, maintains cash drawer, prepares daily cash reports; balances daily cash received to patient and batch encounter forms, posts payment to patient accounts.

The duties listed are general in nature and are examples of the duties and responsibilities performed and are not meant to be construed as exclusive or all-inclusive. Management retains the right to add or change duties at any time.

Education & Experience

High school diploma/GED and one (1) year of related clinical or customer service experience.

Knowledge, Skills & Abilities

Understand and use medical terminology. Good oral and written communication skills; interpersonal skills; general knowledge and understanding of computer systems and Epic, tools and programs.