Bike Mechanic at Horseshoe Canyon Ranch

4 weeks ago

Jasper, United States ROPESWING HOSPITALITY GROUP Full time
Job DescriptionJob DescriptionWhat you'll do

The Bike Mechanic will be primarily responsible for the maintenance of the Horseshoe Canyon Ranch eMTB rental fleet. The Bike Mechanic is a critical component to the success of the Ranch; ensuring high levels of quality customer service and serving as a bike champion to the organization. The Bike Mechanic reports directly to the Bike Program Manager.

Pay: Commensurate with experience.

Benefits/Perks:
  • Medical, Dental, Vision Benefits for Full-Time Employees.
  • 401k match for Full-Time/Part-Time Employees after 2 months of service (must be 21 years or older).
  • Employer paid Short-Term/Long-Term Disability and Life Insurance benefits.
  • Employee Assistance Program, Bicycle Share Program.
  • 50% discount at Ropeswing establishments for employees and up to 1 guest.

Additional details concerning Benefits/Perks will be provided at time of employment.

Responsibilities
  • Performing scheduled and non-scheduled service and maintenance of the bike inventory.
  • Ensuring all aspects of operational quality and safety of Ranch bicycle fleet. This includes new bike assembly, maintenance, and cleaning.
  • Maintenance may include, but is not limited to, bearing adjustments, brake bleeding, suspension service, wheel truing, drivetrain overhauls, cable/housing replacement, and bar wrapping.
  • Recording time, materials and parts required for each assignment.
  • Adhering to Bike Program budget; provide quotes on expenses and parts needed.
  • Maintaining inventory of parts used/needed and allocate appropriately.
  • Maintaining an organized and efficient service area.
  • In Partnership with the Bike Program Manager, assisting in organization of bike reservations and availability.
  • Proactively identify issues with bicycles and their performance; assist with one-on-one maintenance issues, as needed.
  • Encouraging and supporting all efforts to cultivate a bike-friendly identity for Horseshoe Canyon Ranch and related Ropeswing and Runway organizations, as well as for Jasper and other communities.
  • Assisting in trail maintenance, as needed.
  • Learning, understanding, and adhering to company policy, programs, and standards.
  • Performing other tasks assigned by management
What You Need to Get the Job Done
  • Minimum 2 years’ experience and advanced technical knowledge of bicycle maintenance in a bike shop as a mechanic
  • Fluent in suspension maintenance, diagnosis, and repair
  • BRM (rental platform) experience
  • Ability to work with computers, cellphones, and relevant business systems to track work orders and inventory
  • Proficient in Microsoft Office Suite
  • Demonstrated team player and communication skills
  • Organizational skills (workspace management)
  • Ability to manage competing priorities and deadlines
  • Ability to problem solve in a fast paced, evolving department
  • Ability to complete satisfactory background and motor-vehicle check
What Will Make Us REALLY Love You
  • eMTB expertise is preferred
  • Litespeed POS experience (or equivalent retail service system; ascend etc.)

In our commitment to wellness in the community, Ropeswing is proud to offer a smoke-free environment for all of our guests and employees.

*Ropeswing is an Equal Opportunity Employer, and we value diversity. All employment is based on merit, qualification, and business need.

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