Personal Injury Lien Negotiator
3 weeks ago
About Us:
• PROVE Partners, LLC, founded in 2003 and based in Las Vegas Nevada, is a patient-centric complex claims administration and healthcare finance company that provides innovative services and financial products to injury victims, medical providers, and law firms in the United States.
• PROVE is primarily engaged in a fast-growing form of specialty reimbursement commonly referred to as medical lien funding that enables victims of third-party liability accidents (e.g., motor vehicle collisions) to access healthcare in their greatest time of need.
• PROVE is more than a medical lien funder-we offer patients a full-suite of financial products including co-pay and deductible finance and pre-settlement loans, providers with comprehensive revenue cycle solutions including outsourced complex claims administration, and attorneys with patient concierge services and technology solutions to manage caseloads, reduce overhead and most importantly, maximize the outcome for their clients.
• PROVE maintains a fortressed balance sheet, supported by a group of institutional capital partners that manage more than $25 billion in assets under management.
• PROVE is backed by C9 Partners, LLC, a Los Angeles-based private equity firm focused on making investments in US-based businesses at intersection of financial services, specialty finance, and healthcare services.
Our Mission: We help injury victims at their greatest time of need.
Our Core Values: PROVE Partners wants to make an IMPACT on the lives of the patients we help, the clients we work with, and the team we treasure.
• I Innovate Daily
• M More... with Less
• P Pursue Growth and Learning
• A Accountability
• C Communication
• T Teamwork
Job Summary: Personal Injury Lien Negotiators (remote) are responsible for managing all aspects of the settlement and cash collection process for PROVE’s portfolio of medical lien receivables and pre-settlement cash advances
Job Duties:
• Represent PROVE in medical lien settlement negotiations with the goal of maximizing recoveries while strengthening our client relationships by providing expectational customer service
• Manage PROVE's settlement pipeline of personal injury cases that are in various stages of the settlement process, including following up on the status of settlement payments once a final payment amount has been agreed upon
• Prepare PROVE's cash collection forecast and present to senior management
• Prepare a monthly settlement analysis, identifying key contributing factors that led to both successful and unsuccessful settlement outcomes and present your findings to upstream departments (i.e., Leadership, Case Management, Underwriting, etc.)
• Communicate directly with law firms and personal injury clients in the course of lien negotiation and resolution
Skills and Qualifications:
• Bachelor’s or Associate’s degree
• 5+ years of experience in a role involving lien resolution negotiations or debt collections
• Direct experience in medical lien resolution at a law firm, medical provider, or direct competitor a major plus
• Experience in debt collections and or litigation finance (medical lien and or pre-settlement funding) is a plus
• Prior experience in phone-based roles
• Strong MS Office experience (Word and Excel)
Ideal Candidate Profile:
• Strong negotiation skills
• Excellent written and verbal communication skills
• Exceptional customer service skills and desire to form strong relationships with our clients
• Strong attention to detail and ability to manage a heavy workload
• Proficiency manipulating data sets in Excel
Disclosures:
• Prove Partners is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
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