See more Collapse

Shift Supervisor

1 month ago

Marathon, United States Starbucks Full time
Job DescriptionJob DescriptionBenefits:
  • Competitive salary
  • Free food & snacks
  • Opportunity for advancement
  • Training & development

Shift Supervisor Job Description

This position contributes to Starbucks success by assisting the store manager in executing store operations during scheduled shifts. This job deploys partners and delegates tasks so that partners can create and maintain the Starbucks Experience for our customers. Models and acts in accordance with Starbucks guiding principles.

Summary of Key Responsibilities:

Responsibilities and essential job functions include but are not limited to the following:

  • Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks. Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
  • Anticipates customer and store needs by constantly evaluating environment and customers for cues. Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift.
  • Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
  • Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.
  • Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs.
  • Develops positive relationship with the shift team by understanding and addressing individual motivation, needs, and concerns.
  • Executes store operations during scheduled shifts. Organized closing and opening duties as assigned.
  • Follows Starbucks operational policies and procedures, including those for cash handling, and safety and security, to ensure the safety of all partners during each shift.
  • Follows all cash management and cash register policies and ensures proper cash management practices are followed by the shift team.
  • Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers.
  • Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products.
  • Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with store manager to find new, creative, and effective methods of recognition.
  • Utilizes operational tools to achieve operational excellence during the shift.
  • Maintains regular and punctual attendance.
Summary of Experience:
  • One year of customer service experience in a retail or restaurant environment.
Basic Qualifications:
  • Maintains regular and consistent attendance and punctuality, with or without reasonable accommodation
  • Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
  • Meet store operating policies and standards, including providing quality beverages and food products, cash handling, and store safety and security, with or without reasonable accommodation.
  • Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers.
  • Comply with, coach and model a dress code that prohibits piercings in excess of two per ear, and unnatural hair colors, such as blue or pink.
  • Prepare and coach the preparation of food and beverages to standard recipes of customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients
  • At least six (6) months of delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees.

We have other current jobs related to this field that you can find below

  • Shift Supervisor

    1 month ago

    Marathon, United States Starbucks Full time

    Benefits: Competitive salary Free food & snacks Opportunity for advancement Training & development Shift Supervisor Job DescriptionThis position contributes to Starbucks success by assisting the store manager in executing store operations during scheduled shifts. This job deploys partners and delegates tasks so that partners can...

  • Shift Supervisor

    3 days ago

    Marathon, United States Starbucks Full time

    Job DescriptionJob DescriptionBenefits:Competitive salaryFree food & snacksOpportunity for advancementTraining & developmentShift Supervisor Job DescriptionThis position contributes to Starbucks success by assisting the store manager in executing store operations during scheduled shifts. This job deploys partners and delegates tasks so that partners can...

  • Shift Supervisor

    4 weeks ago

    Marathon, United States Starbucks Full time

    Benefits: Competitive salary Free food & snacks Opportunity for advancement Training & development Shift Supervisor Job DescriptionThis position contributes to Starbucks success by assisting the store manager in executing store operations during scheduled shifts. This job deploys partners and delegates tasks so that partners can...

  • Shift Manager>

    3 weeks ago

    Marathon, United States RaceTrac Full time

    RaceTrac - 3896 Overseas Highway [Shift Supervisor / Department Manager] As a Shift Manager at RaceTrac, you'll: Support in overseeing the operations and sales of a high volume convenience store retail outlet; Learn to provide associates with necessary supervision and leadership on designated shifts; Work to drive profitability, develop people, and maintain...

  • Shift Leader>

    2 weeks ago

    Marathon, United States Dunkin' Donuts Full time

    Dunkin' Donuts - 7301 Overseas Hwy [Restaurant Shift Supervisor] As a Shift Leader at Dunkin Donuts, you'll: Oversee the preparation of products according to operational and quality standards and manage the service provided by the store team; Be responsible for providing leadership, direction and coaching to Crew Members throughout the shift; Assign crew...

  • Front Desk Supervisor

    2 months ago

    Marathon, United States Benchmark Hawks Cay Resort 61 Hawks Cay Blvd Full time

    Come be a part of something bigger! Benchmark | Pyramid is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we offer: Full Time employees have access to Medical and Dental insurance to fit your...

  • Front Desk Supervisor

    4 weeks ago

    Marathon, United States Benchmark Hawks Cay Resort 61 Hawks Cay Blvd Full time

    Come be a part of something bigger! Benchmark | Pyramid is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we offer: Full Time employees have access to Medical and Dental insurance to fit your...

  • Supervisor Laboratory, Laboratory Administration

    4 weeks ago

    Marathon, United States K.A. Recruiting Full time

    New Supervisor Laboratory, Laboratory Administration (FT 8am-4:30pm) ($15,000 bonus) opening at a beautiful, highly-rated facility in the state of FL! Permanent, full time position Excellent pay and full benefits Requirements: ASCP certification (or equivalent) required Excellent leadership skills Background in laboratory work Shift: many different...

  • Supervisor Laboratory, Laboratory Administration

    2 months ago

    Marathon, United States K.A. Recruiting Full time

    New Supervisor Laboratory, Laboratory Administration (FT 8am-4:30pm) ($15,000 bonus) opening at a beautiful, highly-rated facility in the state of FL! Permanent, full time position Excellent pay and full benefits Requirements: ASCP certification (or equivalent) required Excellent leadership skills Background in laboratory work Shift: many different...

  • Lighthouse Grill Bar Supervisor Faro Blanco Resort

    1 week ago

    Marathon, United States Shaner Operating Corporation Full time

    **About The Team**: Shaner Hotels has an amazing opportunity to join our team at our Faro Blanco Resort & Yacht Club, located in beautiful Marathon, Florida. Set on Marathon's waterfront, Faro Blanco Resort & Yacht Club is easily identifiable by its historic lighthouse. A full-service marina, 125 accommodations, and a restaurant maintain our status as the...

  • Front Office Supervisor

    1 month ago

    Marathon, United States Isla Bella Beach Resort Full time

    DUTIES & FUNCTIONS * Greet, check-in and checkout guests approaching the Front Desk in a friendly, efficient and courteous manner and in accordance with company, hotel and brand standards. * As needed, assist with scheduling, hiring and training front desk employees. * Monitors, coaches, and evaluates guest service representatives and night auditors. *...

  • Front Office Supervisor

    4 weeks ago

    Marathon, United States Isla Bella Beach Resort Full time

    DUTIES & FUNCTIONS * Greet, check-in and checkout guests approaching the Front Desk in a friendly, efficient and courteous manner and in accordance with company, hotel and brand standards. * As needed, assist with scheduling, hiring and training front desk employees. * Monitors, coaches, and evaluates guest service representatives and night auditors. *...

  • Front Office Supervisor

    2 weeks ago

    Marathon, Florida, United States Isla Bella Beach Resort Full time

    DUTIES & FUNCTIONS Greet, check-in and checkout guests approaching the Front Desk in a friendly, efficient and courteous manner and in accordance with company, hotel and brand standards. As needed, assist with scheduling, hiring and training front desk employees. Monitors, coaches, and evaluates guest service representatives and night auditors. Answer guest...

  • Maintenance

    1 month ago

    Marathon, United States Heritage Park Hospitality Group Full time

    We are looking for a experienced Maintenance person, who is highly motivated, and detail oriented to join our team! This individual performs a variety of maintenance trade functions such as the installation, maintenance, or repair of equipment, HVAC, Painting, wall repair, tile work and upkeep of the preventative maintenance program of the resort/hotel. You...

  • Maintenance

    4 days ago

    Marathon, United States Heritage Park Hospitality Group Full time

    We are looking for a experienced Maintenance person, who is highly motivated, and detail oriented to join our team! This individual performs a variety of maintenance trade functions such as the installation, maintenance, or repair of equipment, HVAC, Painting, wall repair, tile work and upkeep of the preventative maintenance program of the resort/hotel. You...

  • Front Desk Supervisor | Faro Blanco Resort

    1 month ago

    Marathon, United States Shaner Hotel Group Full time

    Job Description Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures. Handle guest complaints ensuring guest satisfaction. Assist staff with their job functions to ensure optimum service to guests....

  • Front Desk Supervisor | Faro Blanco Resort

    1 month ago

    Marathon, United States Shaner Hotel Group Full time

    Job Description Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures. Handle guest complaints ensuring guest satisfaction. Assist staff with their job functions to ensure optimum service to guests....

  • Front Desk Supervisor | Faro Blanco Resort

    4 weeks ago

    Marathon, United States Shaner Hotel Group Full time

    Job Description Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures. Handle guest complaints ensuring guest satisfaction. Assist staff with their job functions to ensure optimum service to guests....

  • Bartender

    3 weeks ago

    Marathon, United States Performance Hospitality Full time

    Job DetailsJob Location Banana Bay - Marathon, FL Position Type Full Time Education Level High School Travel Percentage None Job Shift Day Job Category Restaurant - Food Service DescriptionCompany Overview: Performance Hospitality is a lifestyle hotel management company committed to providing outstanding service to our guests! We manage a variety of...

  • Engineer

    3 weeks ago

    Marathon, United States Pyramid Global Hospitality Full time

    Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development,...