Assistant Branch Manager

4 weeks ago

Lake George, United States Trustco Bank Full time
Job DescriptionJob Description

Job Title: Assistant Branch Manager

Reports to: Branch Manager

FLSA Status: Non-Exempt

Salary Grade: NE13

Supervisory Responsibility: Yes

SUMMARY:

The Assistant Branch Manager supports the Branch Manager by overseeing the efficient operation of the branch to ensure all operational functions are completely and properly performed by the staff while conveying a feeling of trust, service, security and satisfaction to customers and staff. The duties are contingent on the scope of the services that are offered at the facility. The Assistant Branch Manager must have a familiarity with IRA services and personal banking products and services.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned by supervisor and/or Trustco Bank’s Board of Directors.

  • Responsible for all in branch customer service requests.
  • Responsible for opening a till in the absences of the Teller.
  • Will float between assigned branches to assist with scheduling needs.
  • Manages the branch and supervises the Tellers in the absence of Branch Manager.
  • Builds and promotes branch identity, drives sales and promotes overall ownership and accountability for improving customer service and branch success.
  • Provides above standard customer service through personal contact with customers and prospects in adherence with company policy.
  • Handles customer issues in person or over the phone and will follow up with a resolution to the issue.
  • Reviews and approves requests such as large check cashing requests, authorizing bank checks or general ledger tickets, and the approval of various reports, paperwork and cash counts.
  • Works to meet existing branch performance standards in areas such as operating control loss, Teller's level of experience, bank secrecy, and compliance with established policies and procedures.
  • Continues to build proficiency of banking principles and sales techniques by attending internal training, external training, and completion of continuing education courses.

REQUIRED EDUCATION/EXPERIENCE:

  • High School Diploma or equivalent education or experience.
  • Supervisory experience.
  • Customer service experience.
  • Cash handling experience.
  • Effective verbal communication skills.
  • Well organized with the ability to manage multiple tasks.
  • Ability to work well in small groups.

PREFERRED EDUCATION/EXPERIENCE:

  • Bachelor’s degree.
  • Previous banking experience.

POSITION TYPE/EXPECTED HOURS:

This is a full time position. Work hours are scheduled around the following branch hours*:

Monday 9:00am – 5:00pm

Tuesday 9:00am – 3:00pm

Wednesday 9:00am – 5:00pm

Thursday 9:00am – 6:00pm

Friday 9:00am – 6:00pm

Saturday 9:00am – 1:00pm

Sunday Closed

Employees will be scheduled to arrive half an hour prior to the opening of the branch and work fifteen to thirty minutes following the closing of the branch.

*Hours may vary by branch.

TRAVEL:

Travel using personal vehicle, occasional overnight travel. Valid driver’s license required.

LANGUAGE SKILLS:

Must be able to speak, read, write, and understand the primary language(s) used in the workplace; bilingual skills a plus. Ability to read, analyze, and interpret general business information, including but not limited to company policies and procedures. Ability to effectively present information and respond to questions from groups of managers and customers.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to lift 10 to 20 lbs.
  • Must be able to stand for long periods of time.
  • Must have dexterity to handle money.
  • Must use hands to operate office machines.
  • Ability to communicate both in person and/or by telephone.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

For the most part, ambient room temperatures, lighting and traditional equipment as found in a typical office / retail environment.

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.



AFFIRMATIVE ACTION PLAN/EQUAL EMPLOYMENT OPPORTUNITY STATEMENT:

Trustco Bank is an equal opportunity/affirmative action employer. It is the policy of Trustco Bank to take affirmative action in affording equal employment opportunities to all qualified persons without regard to race, color, religion, sex, national origin, age, marital status, genetic information, disability or protected veteran status.

This includes, but is not limited to, the following:

  • Hiring, placement, upgrading, transfer, demotion or promotion
  • Recruitment, advertising or solicitation for employment
  • Treatment during employment
  • Rates of pay or other forms of compensation
  • Selection for training, including apprenticeship
  • Layoff or termination


It is the policy of Trustco Bank to cooperate to the fullest extent with the applicable regulations of the Civil Rights Act and any legislation on Equal Employment Opportunity.

EEO Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

  • Assistant Branch Manager

    3 weeks ago

    Lake George, United States Trustco Bank Full time

    Job Title: Assistant Branch Manager Reports to: Branch Manager FLSA Status: Non-Exempt Salary Grade: NE13 Supervisory Responsibility: Yes SUMMARY: The Assistant Branch Manager supports the Branch Manager by overseeing the efficient operation of the branch to ensure all operational functions are completely and properly performed by the staff while...

  • Assistant Branch Manager

    2 weeks ago

    Lake George, United States Trustco Bank Full time

    Job Title: Assistant Branch Manager Reports to: Branch Manager FLSA Status: Non-Exempt Salary Grade: NE13 Supervisory Responsibility: Yes SUMMARY: The Assistant Branch Manager supports the Branch Manager by overseeing the efficient operation of the branch to ensure all operational functions are completely and properly performed by the staff while...

  • Assistant Branch Manager

    6 days ago

    Lake George, United States Trustco Bank Full time

    Job Title: Assistant Branch Manager Reports to: Branch Manager FLSA Status: Non-Exempt Salary Grade: NE13 Supervisory Responsibility: Yes SUMMARY: The Assistant Branch Manager supports the Branch Manager by overseeing the efficient operation of the branch to ensure all operational functions are completely and properly performed by the staff while...

  • Assistant Branch Manager

    4 days ago

    St George, United States SRS Distribution Full time

    Heritage Pool Supply is seeking a proactive, service-oriented Assistant Branch Manager with knowledge in the POOL/AQUATICS industry. As an integral part of our team, you will work closely with the Branch Manager to lead with enthusiasm, professionalism, and a commitment to completing tasks efficiently. As an Assistant Manager, your responsibilities will...

  • Branch Manager

    4 weeks ago

    St George, United States Ascend Staffing Full time

    Job Description Job Description Salary: $55,000 base salary + monthly bonuses Looking for a great manager opportunity in the St. George area? If you have at least 1 year of management experience, we want to talk to you! No experience with the staffing industry? No worries, we can train you and show you the staffing industry ropes. Ascend Staffing is a...

  • Branch Manager

    2 months ago

    Saint George, United States Ascend Staffing Full time

    Job DescriptionJob DescriptionSalary: $55,000 base salary + monthly bonusesLooking for a great manager opportunity in the St. George area? If you have at least 1 year of management experience, we want to talk to you! No experience with the staffing industry? No worries, we can train you and show you the staffing industry ropes. Ascend Staffing is a leading...

  • Branch Manager

    2 weeks ago

    Saint George, United States Ascend Staffing Full time

    Job DescriptionJob DescriptionSalary: $55,000 base salary + monthly bonusesLooking for a great manager opportunity in the St. George area? If you have at least 1 year of management experience, we want to talk to you! No experience with the staffing industry? No worries, we can train you and show you the staffing industry ropes. Ascend Staffing is a leading...

  • Mortgage Branch Manager

    4 weeks ago

    St George, United States Bank of Utah Full time

    Manages the production of the Loan Officers and Loan Officer Assistants within a Mortgage Branch. Originates permanent FHA, VA, conventional, and construction, residential mortgage loans and participates in related business development activities. Salary + Commission based on experience and qualifications. Experience/Skills necessary to perform...

  • Mortgage Branch Manager

    1 month ago

    St George, United States Bank of Utah Full time

    Major Job Function: Manages the production of the Loan Officers and Loan Officer Assistants within a Mortgage Branch. Originates permanent FHA, VA, conventional, and construction, residential mortgage loans and participates in related business development activities. Experience/Skills necessary to perform duties:Associates Degree in Business or equivalent...

  • Mortgage Branch Manager

    2 weeks ago

    St George, United States Bank of Utah Full time

    Major Job Function: Manages the production of the Loan Officers and Loan Officer Assistants within a Mortgage Branch. Originates permanent FHA, VA, conventional, and construction, residential mortgage loans and participates in related business development activities. Experience/Skills necessary to perform duties:Associates Degree in Business or equivalent...

  • Assistant Branch Manager

    1 day ago

    Salt Lake City, United States Restaurant Depot Full time

    Assistant Branch Manager FULL-TIME $27/hr This is a salaried role starting at $55,000/year plus bonuses. The Assistant Branch Manager reports directly to the Branch Manager and has the overall responsibility for ensuring operations in the warehouse is being maintained in accordance with company policy and guidelines. In addition, the Assistant Manager will...

  • Assistant Branch Manager

    2 weeks ago

    Salt Lake City, United States Restaurant Depot Full time

    Assistant Branch Manager FULL-TIME $27/hr This is a salaried role starting at $55,000/year plus bonuses. The Assistant Branch Manager reports directly to the Branch Manager and has the overall responsibility for ensuring operations in the warehouse is being maintained in accordance with company policy and guidelines. In addition, the Assistant Manager...

  • Assistant Branch Manager

    2 days ago

    Salt Lake City, United States Restaurant Depot Full time

    Assistant Branch Manager FULL-TIME $27/hr This is a salaried role starting at $55,000/year plus bonuses. The Assistant Branch Manager reports directly to the Branch Manager and has the overall responsibility for ensuring operations in the warehouse is being maintained in accordance with company policy and guidelines. In addition, the Assistant Manager will...

  • Assistant Branch Manager

    2 weeks ago

    Salt Lake City, United States Restaurant Depot Full time

    Assistant Branch Manager FULL-TIME $27/hr This is a salaried role starting at $55,000/year plus bonuses. The Assistant Branch Manager reports directly to the Branch Manager and has the overall responsibility for ensuring operations in the warehouse is being maintained in accordance with company policy and guidelines. In addition, the Assistant Manager...

  • Branch Manager

    1 month ago

    Prince George, United States NEDCO Full time

    ** Branch Manager** Company: Nedco Location: Prince George, BC Type: Full-time Description: For 100 years, Nedco has been a cornerstone in the electrical industry. With branches across Canada, Nedco is pleased to offer one-stop shopping for a wide range of quality products such as communications, wire and cable, distribution, lighting, data, home integration...

  • Branch Manager

    7 days ago

    Prince George, United States NEDCO Full time

    ** Branch Manager** Company: Nedco Location: Prince George, BC Type: Full-time Description: For 100 years, Nedco has been a cornerstone in the electrical industry. With branches across Canada, Nedco is pleased to offer one-stop shopping for a wide range of quality products such as communications, wire and cable, distribution, lighting, data, home integration...

  • Assistant Branch Manager

    3 weeks ago

    Lake Havasu City, United States HR Pals LLC Full time

    The Assistant Branch Manager will assist the Branch Manager in providing leadership to the credit union through efficient daily operations of the Lake Havasu, AZ branch. Major Duties and Responsibilities Actively supports and promotes company's brand, statement of purpose and strategies. Supervisory responsibilities include but not limited to creating team...

  • Assistant Branch Manager

    4 weeks ago

    Lake Havasu City, United States HR Pals Full time

    Job DescriptionJob DescriptionThe Assistant Branch Manager will assist the Branch Manager in providing leadership to the credit union through efficient daily operations of the Lake Havasu, AZ branch.Major Duties and ResponsibilitiesActively supports and promotes company's brand, statement of purpose and strategies.Supervisory responsibilities include but...

  • Assistant Branch Manager

    3 days ago

    Lake Havasu City, United States HR Pals LLC Full time

    The Assistant Branch Manager will assist the Branch Manager in providing leadership to the credit union through efficient daily operations of the Lake Havasu, AZ branch. Major Duties and Responsibilities Actively supports and promotes company's brand, statement of purpose and strategies. Supervisory responsibilities include but not limited to creating team...

  • Assistant Branch Manager

    2 weeks ago

    Lake Havasu City, United States HR Pals Full time

    Job DescriptionJob DescriptionThe Assistant Branch Manager will assist the Branch Manager in providing leadership to the credit union through efficient daily operations of the Lake Havasu, AZ branch.Major Duties and ResponsibilitiesActively supports and promotes company's brand, statement of purpose and strategies.Supervisory responsibilities include but...