Store Leader

2 weeks ago

Jersey City, United States Gregorys Coffee - NJ Full time
Job DescriptionJob Description

Gregorys Coffee is looking to hire an amazing Store Leader to join our team as we prepare to open our new Paramus location 


Gregorys Coffee is a family run company that puts people first. Joining our team means joining a community of baristas whose aim is to provide an amazing guest experience for anyone who walks through our doors. If you are interested in being part of a company that is focused on making everyday special for our guests and our team, Gregorys is the company for you.

Job Description & Responsibilities

The Store Leader plays a crucial role in closely managing the day-to-day operations of a single Gregorys location. This individual will be responsible for ensuring our standards of quality, service, and cleanliness are upheld every single day. The Store Leader will be the first line of defense in managing financial performance, HR concerns, and operational issues that arise in their assigned store. Most importantly, a Store Leader will be a beacon of our culture. They will always be working to coach and develop all levels of their teams to achieve great results and career growth.


This role will oversee and manage the following:


  • People Development

    • Ensure new hires/transfers are onboarded properly to the store and thoroughly acclimated in operational, service, and knowledge functions

    • Ensure teams are upholding our high standards by conducting evaluations and thorough observations

    • Work alongside and develop all levels of the team and have a firm understanding of specific coaching and development opportunities

    • Provide continuing education to every member of your team, driving superior coffee, food, and service knowledge

    • Identify and work with high potential talent that can be developed into our next great leaders

  • Operational Standards

    • Ensure all existing operational and menu standards are being executed as planned

    • Train team on new menu and operational roll outs

    • Ensure all employees are upholding Department of Health standards and are always thoroughly prepared to handle an inspection at any time

    • Ensure quality standards are met by checking for taste, FIFO rotation, and visual appeal 

    • Ensure stores are kept immaculately clean, organized, and well merchandised at all times

  • Service Standards

    • Work side by side with your team to lead by example in giving 5-star service

    • Coach team to have a guest-first mentality at all times regardless of side-duty tasks that need to be completed

    • Proactively manage customer concerns/issues and coach teams on how to do the same so it doesn’t become a complaint and instead becomes a praised review

    • Become the “Mayor” of your store neighborhood and know a significant amount of Gregulars that come in every day

    • Collect customer business cards/email addresses to build a database that you can promote grass-roots marketing efforts towards to drive loyal business

    • Minimize guest complaints and respond to all Yelp/Google/App/Email comments and go above and beyond for both positive and negative reviews.

  • Facilities & Maintenance

    • Proactively clean, service, and maintain all equipment in your store

    • Hold monthly meetings with an agenda and clear deep cleaning tasks to be accomplished

    • Quickly react to any major plumbing, electrical, HVAC, equipment, or other facility concerns that can severely impact business

  • HR Management

    • Ensure you and your team are compliant with employee labor laws

    • Ensure changes to labor laws are thoroughly communicated and enacted

    • Proactively manage employee issues by having regular one on one conversations with every employee on your team

    • When necessary, deliver coaching conversations, warnings, and terminations with sufficient evidence and documentation that protects the business and the employee’s experience

  • Financial Performance

    • Closely manage your store’s controllable profit areas: sales, labor, and COGS

    • Work closely with your team to build customer relationships and seek out revenue drivers outside of the 4-walls of the store 

    • Work closely with your team to build efficient schedules based on the needs of the business, using data to drive your decisions

    • Manage weekly payroll reconciliation ensuring hours and tip distribution are 100% accurate

    • Manage cash handling responsibilities including cash drawer counts, safe reconciliation, and bank deposits

    • Actively monitor inventory/waste levels and ordering activity to ensure your location has sufficient product for service without exceeding your COGS targets

    • Ensure monthly inventory counts are completed and submitted accurately


Additional Expectations


  • This is a hands-on role and a Store Leader is expected to work alongside their teams to drive revenue, efficiency, and profitability. Setting and leading by example is what will drive your success

  • There is no set schedule for this role. A Store Leader is expected to use their best judgment to actively be in their store based on the needs of the business and the development of their people. This includes active oversight on early mornings, nights, weekends, and holidays. 

  • Regular communication with your assigned DL or Multi Unit is expected to keep him/her aware of the state of your business and proactive solutions you are providing

  • Actively embody the 12 Leadership Principles and live them out each and everyday with your teams

  • Attend company events and proactively encourage team members to attend as well


If this is you please apply today 

  • Bench Store Leader>

    7 hours ago

    Pell City, United States Bargain Hunt Full time

    Bargain Hunt - JobID: 33994 [Store Supervisor] As a Bench Store Leader at Bargain Hunt, you'll: Be responsible for overall store operation, sales performance and management of store personnel; Utilize company reports and tools in order to assess efficiency, analyze trends, and identify opportunities for improvement in store performance; Provide leadership...

  • District Leader

    2 weeks ago

    Jersey City, United States Gregorys Coffee - GC18 - 10 Exchange Place Full time

    Job DescriptionJob DescriptionGregorys Coffee is looking to hire an amazing District Leader to join our team!Gregorys Coffee is a family run company that puts people first. Joining our team means joining a community of baristas whose aim is to provide an amazing guest experience for anyone who walks through our doors. If you are interested in being part of a...

  • Store Leader

    3 weeks ago

    Lenoir City, TN 37771, United States Weigel's Full time

    Weigel's - 4567 Hwy. 321 [Store Supervisor] As a Store Leader at Weigel's, you'll: Be responsible for training, developing and directing the team members, maintaining sales records, etc; Control the flow and distribution of merchandise and supplies; Provide for the safety and security of the team members; Assist in achieving sales and labor goals in an...

  • Store Leader

    3 weeks ago

    Jefferson City, TN 37760, United States Weigel's Full time

    Weigel's - 143 West Broadway Blvd. [Store Supervisor] As a Store Leader at Weigel's, you'll: Be responsible for training, developing and directing the team members, maintaining sales records, etc; Control the flow and distribution of merchandise and supplies; Provide for the safety and security of the team members; Assist in achieving sales and labor goals...

  • Retail - Store Leader

    3 weeks ago

    Johnson City, TN 37601, United States Bargain Hunt Full time

    Bargain Hunt - JobID: 33931 [Store Supervisor] As a Store Leader at Bargain Hunt, you'll: Be responsible for overall store operation, sales performance and management of store personnel; Utilize company reports and tools in order to assess efficiency, analyze trends, and identify opportunities for improvement in store performance; Continually evaluate and...

  • BENCH STORE LEADER

    2 weeks ago

    US-231, Pell City, AL, USA Bargain Hunt Full time

    Bargain Hunt - JobID: 33994 [Store Supervisor] As a Bench Store Leader at Bargain Hunt, you'll: Be responsible for overall store operation, sales performance and management of store personnel; Utilize company reports and tools in order to assess efficiency, analyze trends, and identify opportunities for improvement in store performance; Provide leadership...

  • SHIFT LEADER

    3 weeks ago

    Grove City, United States United Dairy Farmers Full time

    Position Title:  Shift Leader Reports to:       Store Manager Schedule:          Full Time (37-40 hours per week); may work 1st, 2nd or 3rd shift Pay Range:          $13.00/hr - $14.50/hr Position Description: The primary responsibility of a Shift Leader at United Dairy Farmers is to provide outstanding service to every Guest by...

  • RETAIL - BENCH STORE LEADER

    7 days ago

    Union City, TN 38261, USA, United States Bargain Hunt Full time

    Bargain Hunt - JobID: 34069 [Store Supervisor] As a Bench Store Leader at Bargain Hunt, you'll: Be responsible for overall store operation, sales performance and management of store personnel; Utilize company reports and tools in order to assess efficiency, analyze trends, and identify opportunities for improvement in store performance; Provide leadership...

  • Retail Crew Leader

    3 weeks ago

    Grove City, United States Volunteers of America Ohio-Indiana Full time

      Are you energetic and customer-focused? Are you excited to help those in need and mission-focused? Then we are looking for you! We are immediately hiring Crew Leaders for our Henderson retail store. The Crew Leader will assist the store manager and production manager in daily store operations. Preferred applicants will have 1 to 3 years of management...

  • Shift Leader

    2 weeks ago

    Culver City, California, United States Hot Dog on a Stick Full time

    Shift LeaderSummary Global Franchise Group, LLC is a strategic brand management company with a focus on franchising. The company owns a portfolio of franchise brands that includes Quick Service Restaurant (QSR) franchise concepts: Great American Cookies, Hot Dog on a StickTM, Marble Slab Creamery, MaggieMoo's Ice Cream & Treatery and Pretzelmaker.As a Shift...

  • Store Manager>

    8 hours ago

    Culver City, United States Rack Room Shoes Full time

    Rack Room Shoes - Wesfield Culver City [Store Supervisor] As a Store Manager at Rack Room Shoes, you'll: Manage all day-to-day store operations and ensure that compliance exists with all established company policies and procedures; Serve as a trainer and leader to all store associates; Consistently strive to meet and exceed all established sales, service and...

  • Shift Leader

    2 weeks ago

    Lake City, United States Captain D's Full time

    We are looking for an experienced and skilled store manager with remarkable skills, who will run a store effectively and with attention to detail. Our Shift Leader candidates must be in constant contact with the staff and customers. They need to be able to ensure their staff provides the highest quality customer service and monitor the overall financial...

  • Food Services Leader

    2 weeks ago

    Hampton, New Jersey, United States Pilot Company Full time

    Job Description Shift Leaders are responsible for supervising employees and general operations of the restaurant. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be...

  • Shift Leader

    2 weeks ago

    Brigham City, United States Marco's Pizza - MPUT Full time

    Job DescriptionJob DescriptionMarco's Pizza #6055 - 1132 S 450 W Brigham City UT, 84302Marco's Pizza is one of fastest growing pizza chains in the country! And we are looking for Leaders to continue our momentum. Marco's Pizza store crews are like families. To maintain that environment, we need Shift Leaders to be highly engaged and to display...

  • Sales Leader

    3 weeks ago

    Texas City, TX 77590, United States Express Full time

    Express - JobID: 36212 [Department Manager] As a Sales Leader at Express, you'll: Drive operations on the sales floor and in the stockroom, while assisting in training associates and delivering a great in-store shopping experiences for customers; Assist in developing and motivating associates to maximize sales potential; Execute all aspects of daily store...

  • Sales Leader

    3 weeks ago

    Garden City, NY 11530, United States Express Full time

    Express - JobID: 35429 [Department Manager] As a Sales Leader at Express, you'll: Drive operations on the sales floor and in the stockroom, while assisting in training associates and delivering a great in-store shopping experiences for customers; Assist in developing and motivating associates to maximize sales potential; Execute all aspects of daily store...

  • Store Manager

    3 weeks ago

    Culver City, CA 90230, United States Rack Room Shoes Full time

    Rack Room Shoes - Wesfield Culver City [Store Supervisor] As a Store Manager at Rack Room Shoes, you'll: Manage all day-to-day store operations and ensure that compliance exists with all established company policies and procedures; Serve as a trainer and leader to all store associates; Consistently strive to meet and exceed all established sales, service and...

  • Shift Leader

    2 days ago

    West Valley City, United States Marco's Pizza - MPUT Full time

    Marco's Pizza is one of fastest growing pizza chains in the country! And we are looking for Leaders to continue our momentum. Marco's Pizza store crews are like families. To maintain that environment, we need Shift Leaders to be highly engaged and to display personal accountability and responsibility.If being part of this kind of a values-based, close-knit...

  • Shift Leader

    2 weeks ago

    Salt Lake City, United States Marco's Pizza - MPUT Full time

    Job DescriptionJob DescriptionMarco's Pizza #6015 - 5510 S 900 E, Murray, UT 84117Marco's Pizza is one of fastest growing pizza chains in the country! And we are looking for Leaders to continue our momentum. Marco's Pizza store crews are like families. To maintain that environment, we need Shift Leaders to be highly engaged and to display...

  • SALES LEADER

    2 weeks ago

    Oklahoma City, OK 73101, USA, United States Express Full time

    Express - JobID: 36547 [Department Manager] As a Sales Leader at Express, you'll: Drive operations on the sales floor and in the stockroom, while assisting in training associates and delivering a great in-store shopping experiences for customers; Assist in developing and motivating associates to maximize sales potential; Execute all aspects of daily store...