Assistant General Manager
3 months ago
- Employee discounts
- Free uniforms
- Opportunity for advancement
- Parental leave
- Competitive salary
- Bonus based on performance
NO SWIM EXPERIENCE REQUIRED
Company Overview
IF YOURE PASSIONATE ABOUT KIDS OR THE SPORT OF SWIMMING, YOURE AT THE RIGHT PLACE.
At SafeSplash, we believe swimming is a life skill. Therefore, we approach each one of our swim lessons with great skill, passion and individual attention. Our curriculum has been developed by a team of world-class swimmers with over 30 years of teaching experience. We have the most up-to-date swimming technique to teach students how to swim the correct way right from the beginning In addition to teaching water safety to every swimmer, our goal is to teach confidence in the water that will translate to all parts of your swimmer's life.
Love working with kids? Want to wear your flip-flops to work? Want to join the fastest growing swim school brand family in the nation? Then we want YOU We are actively recruiting professional individuals who will help us uphold the best customer experience as possible at our schools across the nation. Join our swim family that gets to enable a lifetime of water safety and opportunity by teaching the joy and skill of swimming We are invested in helping you be the best you can be in and out of the water
Facilities Manager Job Description
Reports to: General Manager
Description:
Drive successful SafeSplash business through excellence in overall management of the location with emphasis on business operations, employee management including Human Resources, Client Services Representative management, Marketing, Retail, and Business Development including Community Outreach. NO SWIM EXPERIENCE REQUIRED
Essential Duties and Responsibilities (including but not limited to):
Business Operations works closely with the General Manager to set up and maintain location policies and procedures within the SafeSplash Franchise structure. Assist with overall operational schedule of the business and all staff schedules. Responsible for monitoring expenses and revenues.
- Employee Management Maintains staff by orienting, scheduling, and training employees; ongoing management of staff; maintain a safe and secure work environment; develop a positive work culture that encourages employee growth
- Works directly with the General Manager to accomplish these goals on the swim side of the business
- Responsible for training and management of all Client Service Representatives
- Accomplish staff results by communicating job expectations; reviewing and appraising job results with regular evaluations; coaching, counseling, and disciplining employees; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards.
Human Resources In addition to Employee Management duties listed above, also responsible for the ongoing administrative activities involved with staff employment. This includes, but is not limited to: management of employee policies and procedures.
Marketing Will help with location marketing efforts. Manages local grassroots efforts and community outreach to local programs. Manages all communication with current clients and future clients.
Retail will assist with location retail including managing inventory levels and sales.
Other Duties: Perform other duties as assigned.
Position Qualifications and Requirements:
- 2 years of management experience in customer service
- Experience with computer scheduling software
- Experience using spreadsheets and word processing software such as Microsoft Windows
- Detail-oriented: pays attention to everything, is able to troubleshoot, and make decisions
- A Team-driven leader: cares about staff and leads with the intent to build up the whole team
- Exceptional guest relations and communication skills
- Outstanding multi-tasking abilities: able to handle, and coordinate multiple schedules; keep swim instructors and clients on time; answer phone lines; check people in and out
- Happy disposition; hospitable and caring
- Flexible schedule: will be required to work some evenings and weekends
- Preferred Skills:
- Swim Lesson and/or competitive swimming experience: knowledge of the four basic strokes, teaching curriculum, and stroke progression
- Certifications (Will certify right person ):
- Current Red Cross Lifeguard or equivalent
- WSI - Water Safety Instructor certification, a big plus
- CPR-PR/AED, First Aid for Adult, Child certification
- Lifeguard and Lifeguard Instructor certified
Hours: 40 hours per week
Compensation: $18-20/hr
Benefits/Perks (may vary by location):
- Health/Dental/Vision Insurance
- Flexible Schedules
- Paid Vacation
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