Bilingual Customer Service Representative

1 month ago


Gainesville, United States Florida One Insurance Full time
Job DescriptionJob Description

Join our dynamic team at Florida One Insurance as a Full Time Bilingual Customer Service Representative Excitingly immerse yourself in a fast-paced environment where you can showcase your language skills and stellar customer service. Be part of a company culture that values fun, flexibility, and customer focus, making each workday energizing and rewarding.

Your role will be onsite, allowing you to collaborate closely with your team and engage with customers face-to-face. As a Full Time Bilingual Customer Service Representative, you will receive a competitive hourly pay that reflects your skills and experience. Come aboard and be part of a team where your talents are appreciated and your success is celebrated

You will be provided great benefits such as Medical, Dental, Vision, Life Insurance, and Paid Time Off. Apply now and take the first step towards an exciting career with Florida One Insurance

Florida One Insurance: What drives us

Florida One Insurance Agency is a leading insurance company committed to delivering exceptional products/services and unparalleled customer experiences. We take pride in our diverse team, where every member plays a crucial role in ensuring customer satisfaction and success. We work with a wide range of reputable insurance carriers to ensure that you receive the best coverage at the most competitive rates. Our commitment to excellence means that you can trust us to guide you through every step of the insurance process, from selecting the right policy to handling claims with efficiency and care.

Your role as a Bilingual Customer Service Representative

Excitingly join Florida One Insurance as a Full Time Bilingual Customer Service Representative and embark on a thrilling journey where no two days are the same Engage with customers in English and Spanish through various channels, showcasing your exceptional communication skills and empathy. Dive into complex problem-solving, taking ownership of customer issues and providing innovative solutions with a humble and customer-centric approach. Elevate your technical expertise by assisting customers with product-related challenges and contributing to a vibrant, energetic team environment. Your role will involve documenting interactions, spotting opportunities for cross-selling, and collaborating across departments to ensure top-notch service delivery.

Uphold the highest standards of compliance and confidentiality while fueling your continuous learning and professional development. This is more than a job; it's a chance to thrive in a supportive, customer-focused culture that values your contributions and encourages your growth. Ready to unleash your potential? Apply now and seize the opportunity to be a vital part of the Florida One Insurance family

Does this sound like you?

To excel as a Full Time Bilingual Customer Service Representative at Florida One Insurance, you should possess a unique blend of skills that align with our company values and culture. Your ability to communicate effectively in both English and Spanish is paramount, enabling you to connect with a diverse customer base and provide exceptional service. Strong problem-solving skills will empower you to address inquiries promptly and resolve issues efficiently, demonstrating your keen eye for detail and your knack for identifying root causes. A customer-centric mindset, coupled with empathy and integrity, will guide your interactions and build lasting relationships based on trust and mutual respect. Collaboration and coordination skills are essential for engaging with internal teams and driving positive outcomes for our customers.

Your hunger for continuous learning and development will fuel your success in this dynamic role, where every day brings new challenges and opportunities for personal and professional growth. Are you ready to unleash your potential and make a difference in the lives of our customers?

Our team needs you

So, what do you think? If you can meet these requirements and perform this job as described above, we would be happy to have you as part of our team



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