Front Desk Agent

4 weeks ago

Meridian, United States Comfort Suites Meridian Full time
Job DescriptionJob Description

The Comfort Suites is seeking an enthusiastic individual for a Front Desk Agent position who demonstrates ambition, dependability, professionalism and has a guest service driven attitude to join our team
 

POSITION SUMMARY:
This position is a high-volume hotel guest contact position that requires attention to detail, strong listening abilities, problem solving, multitasking and efficient organization. As a professional Front Desk Agent it is crucial to work with a positive and guest focused mindset. This hotel position is an essential team member in assisting our hotel guests have the highest quality experience and representation while staying in our hotel facilities.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Assist guests with hotel reservations, registration and billing
  • Use cash drawer accurately and efficiently; keep cash drawer balanced using company policy
  • Assist guests promptly and accurately with questions, complaints or requests
  • Assist in maximizing company revenue by securing reservations and sales using hotel strategies
  • Ensure all guest problems are attended to and resolved within reason and in a timely manner
  • Assist with package or luggage storage and delivery if requested
  • Analyze and organize guest reservations for current day and future arrivals
  • Analyze reservations for special requests, reservation errors and make corrections as needed
  • Answering hotel phones promptly and professionally; route calls properly internally and externally of the hotel; schedule wake-up calls
  • Complete daily checklists, organize paperwork and efficiently print necessary documents
  • Check-in guests securely using all confidentiality, identification and credit policies
  • Understand the operation of the property management system
  • Provide guests general information concerning hotels facilities, functions, local attractions, contact info, directions to and from desired locations
  • Assist with hotel events when in need to assure guest satisfaction
  • Be proficient with property security, key control procedures, as well as fire, flood and weather-related safety procedures
  • Complete all paperwork necessary for front desk operations including but not limited to: registration cards, folios, credit card authorization forms, cash reports, room reports, etc.
  • Maintains cleanliness and order to the front office areas and lobby area
  • Communicates accurate information to other departments such as such as house counts, room status, guest service requirements, workorders, etc.
  • Frequent contact with hotel guests and employees. Contact with vendors and or supplies
  • Receive and sign for packages delivered to hotel
  • Complete any hotel related task requested by direct manager or General manager
     

SCHEDULE REQUIREMENTS:
The best candidates will need to have flexible availability to work shifts that vary. This position includes working day shifts, evening shifts and on rare occasion night audit shifts. This position also includes working weekends and holidays.

 

MINIMUM REQUIREMENTS:

  • High School Diploma or equivalent
  • Excellent communication skills
     

ESSENTIAL PHYSICAL FUNCTIONS: Must be able to sit or stand for long periods of time. Must be physically able to occasionally grasp, grip, pull, push, twist, turn and lift boxes, which average around
25-30 pounds each.

 

 

  • Front Desk Agent

    4 weeks ago

    Meridian, United States Extended Stay America Meridian Full time

    Resumen del trabajo Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive...

  • Hotel Front Desk Representative

    3 weeks ago

    Meridian, United States Tru Boise West Full time

    Join the TRU Adventure as a Front Desk Representative! Are you ready to unlock the door to an exciting career at TRU by Hilton Boise West? We're not just a hotel; we're a vibrant community seeking a stellar addition to our Front Desk team. Why TRU by Hilton Boise West? Elevate Your Career: Become a key player in our success story and enjoy a journey filled...

  • Hotel Front Desk Representative

    2 weeks ago

    Meridian, Idaho, United States Tru Boise West Full time

    Join the TRU Adventure as a Front Desk Representative Are you ready to unlock the door to an exciting career at TRU by Hilton Boise West? We're not just a hotel; we're a vibrant community seeking a stellar addition to our Front Desk team. Why TRU by Hilton Boise West? Elevate Your Career: Become a key player in our success story and enjoy a journey filled...

  • Hotel Front Desk Representative

    3 weeks ago

    Meridian, United States Tru Boise West Full time

    Join the TRU Adventure as a Front Desk Representative! Are you ready to unlock the door to an exciting career at TRU by Hilton Boise West? We're not just a hotel; we're a vibrant community seeking a stellar addition to our Front Desk team. Why TRU by Hilton Boise West? Elevate Your Career: Become a key player in our success story and enjoy a journey filled...

  • Hotel Front Desk Representative

    4 weeks ago

    Meridian, United States Tru Boise West Full time

    Job DescriptionJob DescriptionJoin the TRU Adventure as a Front Desk Representative! Are you ready to unlock the door to an exciting career at TRU by Hilton Boise West? We're not just a hotel; we're a vibrant community seeking a stellar addition to our Front Desk team.Why TRU by Hilton Boise West?Elevate Your Career: Become a key player in our...

  • Administrative Assistant/Front Desk Coordinator

    4 weeks ago

    Meridian, United States Brighton Corporation Full time

    Job DescriptionJob DescriptionDescription:Position: Administrative Assistant/Front Desk CoordinatorReports to: Chief Operating OfficerDirect Reports: N/AExempt Status: Non-Exempt Overtime Eligible Full Time/ OnsitePosition OverviewThe Administrative Assistant/Front Desk Coordinator is responsible for greeting clients and setting a positive first impression...

  • Hotel Front Desk Rep

    1 month ago

    Meridian, United States Tru Boise West Full time

    Job DescriptionJob DescriptionEmbark on Excellence as a Hotel Front Desk Rep - Customer Service Specialist! Welcome to the epitome of hospitality at TRU by Hilton Boise West, where every guest interaction is an opportunity to shine and make a lasting impact.Why Choose the Hotel Front Desk Rep Life?Elevate Your Professional Journey: Become a key player in a...

  • Hotel Front Desk Rep

    1 month ago

    Meridian, United States Tru Boise West Full time

    Embark on Excellence as a Hotel Front Desk Rep - Customer Service Specialist! Welcome to the epitome of hospitality at TRU by Hilton Boise West, where every guest interaction is an opportunity to shine and make a lasting impact.Why Choose the Hotel Front Desk Rep Life?Elevate Your Professional Journey: Become a key player in a team-driven environment that...

  • Hotel Front Desk Rep

    4 weeks ago

    Meridian, United States Tru Boise West Full time

    Job DescriptionJob DescriptionEmbark on Excellence as a Hotel Front Desk Rep - Customer Service Specialist! Welcome to the epitome of hospitality at TRU by Hilton Boise West, where every guest interaction is an opportunity to shine and make a lasting impact.Why Choose the Hotel Front Desk Rep Life?Elevate Your Professional Journey: Become a key player in a...

  • Hotel Front Desk Rep

    4 weeks ago

    Meridian, United States Tru Boise West Full time

    Embark on Excellence as a Hotel Front Desk Rep - Customer Service Specialist! Welcome to the epitome of hospitality at TRU by Hilton Boise West, where every guest interaction is an opportunity to shine and make a lasting impact.Why Choose the Hotel Front Desk Rep Life?Elevate Your Professional Journey: Become a key player in a team-driven environment that...

  • Front Desk Associate

    3 weeks ago

    Meridian, United States Hand & Stone - Meridian Full time

    Job DescriptionJob DescriptionBenefits:Employee discountsFlexible scheduleFree uniformsOpportunity for advancement Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa...

  • Front Desk Receptionist FT

    2 months ago

    Meridian Charter Township, United States USPI Full time

    ***$2,000 Sign on Bonus!!*** Red Cedar Surgery Center has an immediate need for a full time Front Desk Receptionist! Job Summary:  The Receptionist interfaces with patients and families, physicians, vendors and staff; Admit patients and process their paperwork; Update patient demographics/information in system; Collect balances due and document in...

  • Front Desk Receptionist FT

    4 weeks ago

    Meridian Charter Township, United States USPI Full time

    ***$2,000 Sign on Bonus!!*** Red Cedar Surgery Center has an immediate need for a full time Front Desk Receptionist! Job Summary:  The Receptionist interfaces with patients and families, physicians, vendors and staff; Admit patients and process their paperwork; Update patient demographics/information in system; Collect balances due and document in...

  • Front Desk Receptionist FT

    3 weeks ago

    Meridian Charter Township, United States USPI Full time

    ***$2,000 Sign on Bonus!!*** Red Cedar Surgery Center has an immediate need for a full time Front Desk Receptionist! Job Summary:  The Receptionist interfaces with patients and families, physicians, vendors and staff; Admit patients and process their paperwork; Update patient demographics/information in system; Collect balances due and document in...

  • Assistant Store Manager(Part-Time)

    2 weeks ago

    Meridian, United States Extra Space Storage Full time

    Part-Time. Will work between multiple stores in the district. This location is closed on Sundays. Bilingual Spanish preferred. Day shift only: Office closes at 6pm. As an  Assistant Store Manager , you will have the opportunity to be part of a diverse team with an excellent company culture. We offer  competitive wages , a  great...

  • Front Desk Receptionist

    1 month ago

    Meridian, United States Bretz RV & Marine Full time

    Job DescriptionJob Description$15-17 per hour DOEAs our new receptionist, you will be the voice and face of our dealership. So we need someone with a winning attitude and a professional appearance. As the Sales Receptionist, reporting to the Sales Manager, you will be responsible for answering incoming calls, directing calls to appropriate staff, mail...

  • Front Desk Receptionist

    4 weeks ago

    Meridian, United States Bretz RV & Marine Full time

    Job DescriptionJob Description$15-17 per hour DOEAs our new receptionist, you will be the voice and face of our dealership. So we need someone with a winning attitude and a professional appearance. As the Sales Receptionist, reporting to the Sales Manager, you will be responsible for answering incoming calls, directing calls to appropriate staff, mail...

  • Assistant Store Manager(Part-Time)($13-$16/hr + monthly bonus

    1 month ago

    Meridian, Mississippi, United States Extra Space Storage Full time

    Accurate Pay Range $13.00-$16.00 per hour + Monthly Bonus Incentives.Part-Time.Will work between multiple stores in the district.This location is closed on Sundays.Bilingual Spanish preferred.Day shift only: Office closes at 6pm.As an Assistant Store Manager, you will have the opportunity to be part of a diverse team with an excellent company culture. We...

  • Assistant Store Manager(Part-Time)($13-$16/hr + monthly bonus

    4 weeks ago

    Meridian, Mississippi, United States Extra Space Storage Full time

    Accurate Pay Range $13.00-$16.00 per hour + Monthly Bonus Incentives.Part-Time.Will work between multiple stores in the district.This location is closed on Sundays.Bilingual Spanish preferred.Day shift only: Office closes at 6pm.As an Assistant Store Manager, you will have the opportunity to be part of a diverse team with an excellent company culture. We...

  • Guest Service Manager

    2 days ago

    Meridian, United States SCI Hotels LLC Full time

    Job DescriptionJob DescriptionThe Country Inn & Suites - Boise in Meridian ID is seeking an experienced hotel operations professional to join their team as the full-time Guest Service Manager. The Guest Service Manager’s primary responsibility is to assist the General Manager in achieving the hotel’s long-range profit and revenue goals by directing the...