Alarm Remodel Salesman

3 weeks ago


McAllen, United States Allied Fire Protection Full time
Job DescriptionJob Description

ALARM REMODEL SALES

JOB DESCRIPTION



Position Summary

Under the direction of a Sales Manager, the Alarm Remodel Sales will primarily support the Remodel Department with estimating and sales, which includes: sales pipeline development and maintenance, internal and external communication, bid and scope clarification, providing a proposal, and sales bookings.

Job Responsibilities include but are not limited to:

  • Reports directly to the Sales Manager
  • Receives and reviews requests for proposals or invitations to bid directly from customers, bid boards, or other means
  • Generates sales or opportunities through customer outreach or other means
  • Records, updates, and monitors quotes via company policies, bid logs, and CRM, as appropriate
  • Estimates, quotes, and provides a proposal in a timely manner and ahead of bid deadlines when possible
  • Utilizes the most updated estimator workbook or estimating tool when preparing quote
  • Provides a layout of alarm system/components via company procedures, which may involve a paper or digital layout
  • Reviews and seeks approvals on estimates exceeding value or scope of work thresholds as required
  • Identifies and qualifies scope per bid documents, job walks, or local requirements
  • Provides exclusions on proposals as appropriate
  • Communicate quotes or proposals directly with customer via phone and/or email
  • Documents conversations and activity per company procedures
  • Coordinates multiple scopes to produce one proposal to customer when appropriate
  • Updates and monitors the Bid Log for all projects
  • Receives signed quotes, NTP or contracts for proposed work, updates Bid Log, and submits for processing per company procedures
  • Coordinates work schedules and resources with Remodel Department, as needed
  • Participate in corporate meetings, quarterly sales meetings, and company events
  • Conduct job site surveys to ensure the accuracy of the estimate, as needed
  • Prepares assigned reports needed for invoicing (Customer set up sheet)
  • Promotes a positive ongoing relationship with customers and end users
  • Demonstrates effective communication skills when interacting with all internal and external customers
  • Other duties as assigned


Knowledge:


  • High School diploma or GED required
  • Higher education degree or equivalent work experience preferred
  • Familiarity with technical references and codes


Work Experience:

  • 1-3 years of fire alarm and/or fire sprinkler industry sales experience preferred
  • Other sales experience is a plus
  • Fire alarm or fire sprinkler design experience is preferred
  • Fire alarm or fire sprinkler field experience is preferred

Work Expectations:

  • Believe In, Live, and Support Our Mission Statement and Core Values Daily

Mission Statement:

Continually setting the standard of excellence in fire and life safety

Values:

  • Safety First
  • Integrity
  • Customer Focused
  • Humility
  • Ownership
  • Teamwork

  • Ensure Safe Driving of Company Vehicle or Personal Vehicle
  • Complete weekly Bid Logs to track monthly Close Ratios and total Bids Won (i.e. 10- 15%, 1.5M)
  • Provide estimate and required budget details for all jobs bid
  • Provide detailed Scope Sheets for all jobs bid
  • Pursue Bid Tabs for all estimates that are not awarded
  • Maintain a Global Customer View for opportunities to expand leads and relationships across product lines and customer portfolio
  • Maintain an Account Ownership mindset to ensure Customer Satisfaction and Customer Retention
  • Ensure Customer Satisfaction and respond to Customer Satisfaction Survey feedback improvement opportunities
  • Review Notices and Liens reports, contact customers as needed, and respond to Accounting team with updates
  • Submit Expense Reports timely; ensure expenses are targeted and approved in advance
  • Actively Participate in required Weekly/Monthly/Quarterly team meetings
  • Proposals –
    • Use Proposal Numbers – Initials plus year – i.e. SP23-01
    • Ensure proper formatting, details are complete, with a professional appearance
  • Participate in ongoing training – SOPs, Codes/Technical, Customer Service, Software, etc.
  • Review Profitability reports for accuracy and estimation improvement opportunities
  • Support and Ensure Adherence with Company SOPs – Job Set Up, Contracts, Change Orders, Accounting Processes, Subcontractors, etc.
  • Teamwork – maintain positive interactions within your team, local office, same department in other offices, Accounting, etc.
  • Actively participate in Lunch N Learns, events, trade shows, etc.
  • Partner with Marketing and Business Development Team
  • Know the Allied “Why” – maintain a consistent message


Skills and Competencies:


  • Team-oriented with a willingness to learn and assist other departments as needed
  • Self-motivated with ability to work independently
  • Excellent written and verbal communication skills
  • Meticulous attention to detail with excellent organization skills
  • Ability to locate, interpret and apply applicable codes and references
  • Ability to follow verbal and written instructions
  • Ability to effectively utilize computers and software including Microsoft Office Suite, Computer Ease and other software required by the Company
  • Ability to maintain accurate and auditable records
  • Ability to work in a fast-paced service/construction team environment
  • Attention to detail with emphasis on accuracy and quality
  • Ability to prioritize work to balance multiple projects and deadlines

Physical Requirements

  • Office Setting including sitting, some bending, walking and viewing
  • Jobsite Setting including minimal ladder use, utilizing proper PPE, use of hands and fingers, handle, or feel objects, tools, or controls
  • Stand, walk, climb, balance, stoop, kneel, crouch, or crawl
  • Reach with hands and arm
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus