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Appointment Setter
3 months ago
Salary: $40K Base Bonus Up to $50K On Target Earnings $90,400+ ( No Income Cap)
Benefits: Health Care stipend, Life insurance, Vision, Dental, Telemed & Tele-Mental health at 100% coverage for individual and families. 401K with 4% match Employee Dollar for Dollar match. Flexible PTO policy. Work with people who appreciate how to work hard, drive innovation and play hard.
Top reasons to work with us: At the Investors Edge your ideas matter- and so do you. We are a small company that has been in business for 20 years, we have won Salt Lake Tribune Top Workplace and on the Inc 5000 twice. We focus on innovation, accountability and personal excellence. Our mission is to help everyone create their best life through financial freedom. That principle is at our core and we live by it each day. We have collaborative employees that are passionate, respectful, and have fun working together to provide best in class solutions. We pride ourselves on removing the shady tactics, get rich quick schemes and deception that seem to have overrun the marketplace. Making it simple to change the future by the effort you put in today. With our platform we support investing in 45 States and automating a complex and financially difficult market to enter, and making it easy to get started. We love underdogs and help people that otherwise could not get into investing without a partner and solution such as ours.
The Investors Edge offers the ability to work at home one day each week to improve work/life balance. We also have an Onsite Gym, Sauna and Showers, Massage chair. We also have a full kitchen with an oven and stove to prepare fresh meals. It is also equipped with a Coke Freestyle machine for various flavors and soft drinks. We provide everyone with sit or stand Desks (push buttons not the stupid hand cranks). No suit or tie, relaxed dress. No more walking miles of parking lot to get to a highrise. We have Reserved parking right by our Employee entrance.
What you will be doing:
As the Appointment Setter, The Focus of this role is to turn warm leads into qualified appointments. By call, text and get in touch with 50 warm leads per day. Average 30+ Conversations per day. Follow the Script.
QUALIFICATIONS:
- Work stability- Can not have more than 2 Jobs in the last 5 years
- Most Recent 2 Years of Phone Experience ( You do not have Sales Experience)
- Experience over the phone For Example: Customer Service, Phone Surveys, Collections, appointment setting, Travel Agency, Airline Reservations and more…. (Can not be account Management or relationship Building)
- Phone Conversations with up to 30+ different contacts per day in most recent role
- Has experience phone time 5+ hours per day for two years in most recent role
- Phone Conversations with up to 30+ different contacts per day in most recent role
- Performance- In current or most recent role performance metrics and KPI required
- Data Management- IN most current role required to enter specific data in crm on every call and managed that accurately for every conversation
- Experience with consistent follow up with all contact Grind, follow up, up and in touch, schedule appointments. Use of pipeline management, Note taking .In most recent role
- Demonstrated ability to be coachable take and implement feedback in timely manner
- IN most current role required to enter specific data in crm on every call and managed that accurately for every conversation
- Must be an EXTROVERT enjoys talking to people on the phone. Talks with confidence and competence on the phone.
IF YOU DO NOT MEET THE ABOVE DO NOT APPLY
Measurable Accountabilities:
- Handle 30 new leads per day while following up with the pipeline of leads
- Up to 30+ Conversations per day
- Setting 30+ appointments per week
- Lead to Conversations 50%
- Show Rate 54%
- Dollar Per Lead $172
- Phone Talk time 5+hours per day
Key Behaviors Competencies:This is a list of Behavior Competencies a candidate will need to excel in this role.
- Leading Edge
- Resourcefulness/ Initiative
- Organization/ Planning
- Excellence
- Independence
- Stress Management
- Tenacity
Experience you need / Key Technical Skills:
- CRM - Some experience with Contact management software ( Hubspot, sales force ect) Phone System
- Phone System- Experience with VOIP phone system ( Voice over IP or Soft phone)
- Phone Skills: demonstrate a track record of calling over the phone. Answering questions with Confidence and putting callers at ease
- Ability to follow the Script
- Ability to Grind having the same conversation with multiple people in the same script day after day with consistency.
