Learning & Development Coordinator - Microsoft Dynamics Implementation

2 weeks ago


New York, United States Caresoft Inc. Full time
Job DescriptionJob Description

Responsibilities:

  • Support L&D team to execute on the Microsoft Dynamics on boarding program.
  • Understand CRM and align that with the knowledge base needed to successfully on board.
  • Using your knowledge of learning science or instruction design, develop a variety of simple, effective training materials that cater to a wide range of competencies, priorities, and needs.
  • Coordinate logistics of training events related to Microsoft Dynamics

Qualification:

  • Bachelor's Degree required in Instructional Design, Distance Learning, Adult Education or Educational Technology.
  • 2+ years of professional experience in Learning & Development and/or Instructional Design
  • Skilled in creating different forms of effective training content - competency in Articulate 360 a plus.
  • Strong familiarity with CRMs, with a preference for Microsoft Dynamics.
  • High proficiency in Microsoft 365 suite.
  • Some experience with using LMS is a plus (SCORM, data and metrics performance tracking etc.)
  • Excellent communicator with astute project management skills.
  • Collaborative, flexible, and motivated individual with a commitment to excellence.


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