Licensed Insurance Agent

2 weeks ago

Boston, United States Berkshire Hathaway Specialty Insurance Full time
Job DescriptionJob DescriptionWho are we?
A strategic and trusted insurance partner, Berkshire Hathaway Specialty Insurance (BHSI), provides a broad range of commercial property, casualty, and specialty insurance coverages and outstanding service to customers and brokers around the world. Part of Berkshire Hathaway’s insurance operations, we bring our solutions to market with our stellar brand name, top-rated balance sheet, and the expertise of our global team of professionals, who exude excellent capabilities and strong character.

Berxi is the Small Commercial team within BHSI. We’re all about driving digital innovation within the Small Commercial Insurance space. We’re focused on leveraging technology to make insurance simple and affordable for professionals and small businesses. If you constantly strive for excellence and want to work with a collaborative, fast-paced, and energetic team – then Berxi is for you.

We are a values-based organization where respect, integrity, excellence, collaboration, and passion define who we are and how we do business. We value diversity of backgrounds, experience, and perspectives and strive to foster an inclusive environment that enables all our team members to bring their best selves to work. We are one team committed to building a culture where every teammate has the opportunity to contribute and be recognized. Want to be part of the team building the finest property, casualty, and specialty lines insurance company in the world?

Learn more about our unique culture and history.


Job Opportunity:

Berkshire Hathaway Specialty Insurance (BHSI) has an exciting opportunity for you on Berxi’s Customer Support Team.

Berxi is a fast-growing start-up within Berkshire Hathaway Specialty Insurance. We set out to build a modern, customer-focused, digital platform to help professionals and small businesses buy and manage insurance smarter and faster – all of which saves them time and money.

You will be responsible for providing exceptional service to both prospective and existing Berxi customers and driving growth through voice, chat, and email. We’re looking for problem solvers who are advocates for our customers and the Berxi brand. This team contributes directly to improving the Berxi experience by providing ongoing Voice of Customer and user experience feedback to Berxi’s Product, Marketing, and Underwriting teams.

You will be part of a team that is focused on exceeding customer expectations and helping build the Berxi business. We don’t obsess over average call handle time; instead, we focus on doing the right thing and doing right by the customer. We empower you to solve the customer’s problem on the first interaction while delivering a personal, empathetic experience. We are looking for intelligent, customer-focused individuals looking to do something different in insurance.


Duties & Responsibilities:

  • Educate and assist customers and prospects directly through a variety of channels, including voice, chat, and email.
  • Guide customers on insurance products and coverages based on their individual needs.
  • Become an expert in the small commercial insurance space, including but not limited to, professional liability and medical malpractice products.
  • Drive customer experience improvements by continuously surfacing Voice of Customer feedback and operational enhancements across the Berxi team.
  • Make outbound communications to obtain policy and account information.
  • Must be able to work the hours of 10 AM – 7 PM EST or 11 AM - 8 PM EST.
  • Must be able to work in the office in downtown Boston, MA or Stevens Point, WI.


Qualifications, Skills, and Experience:

  • Comfortable with ambiguity and adaptable to change.
  • Ability to learn, understand, and explain insurance policy concepts and products.
  • A problem solver that constructively questions processes and procedures.
  • Strong attention to detail.
  • Strong organization and time management skills; ability to prioritize and manage multiple activities in tandem.
  • Strong communication skills, both written and verbal.
  • Proficient working knowledge of Microsoft Office products, including MS Word, Excel, and Outlook.
  • Adaptability to varying customer personality types and situations.
  • Eager to work in a collaborative, fast-paced, start-up team environment.
  • Background in working directly with customers is required. Insurance experience is a plus, but not required.
  • Property and Casualty Insurance License is preferred, but not required. If not already licensed, you will be required to become a Licensed Insurance Agent within 45 days of joining the team (costs will be covered by Berxi).
  • Interest in providing customer support via social media is preferable, but not required.

BHSI Offers:
• A competitive package and exciting growth opportunities for career-oriented teammates
• A dynamic, action-oriented, and thoughtful environment centered on always doing the right thing for our customers, teammates, and our other stakeholders
• A purposely non-bureaucratic organization that embraces simplicity over complexity and emphasizes individual excellence in a team framework

NOTE: Compensation will be commensurate with experience. This job description is not intended to be all-inclusive. Team Members may perform other related duties as negotiated to meet the ongoing needs of the organization

#LI-ON-SITE

  • Licensed Insurance Agent

    1 week ago

    Boston, United States Berkshire Hathaway Specialty Insurance Full time

    Who are we? A strategic and trusted insurance partner, Berkshire Hathaway Specialty Insurance (BHSI), provides a broad range of commercial property, casualty, and specialty insurance coverages and outstanding service to customers and brokers around the world. Part of Berkshire Hathaway’s insurance operations, we bring our solutions to market with our...

  • Medicare Insurance Agent

    2 weeks ago

    Boston, United States United Insurance Pros Full time

    Job Title: Medicare Insurance AgentCompany: United Insurance Professionals (UIP) Location: USA About UIP: United Insurance Professionals (UIP) is a rapidly growing insurance platform committed to providing exceptional support and customer service through a client-centric approach to insurance. Since our establishment in 2017, we have built a strong...

  • Licensed Insurance Agent

    2 weeks ago

    Boston, United States Berkshire Hathaway Specialty Insurance Full time

    Who are we? A strategic and trusted insurance partner, Berkshire Hathaway Specialty Insurance (BHSI), provides a broad range of commercial property, casualty, and specialty insurance coverages and outstanding service to customers and brokers around the world. Part of Berkshire Hathaway’s insurance operations, we bring our solutions to market with our...

  • Virtual Sales Agent for Senior Life Insurance Company

    1 month ago

    Boston, United States Pope Insurance Group (A Security National Life Insurance Company Agency) Full time

    Job DescriptionJob DescriptionUnlicensed Candidates need not to applyCalling all life insurance agents who are self-motivated and want a career opportunity in the final expense industry At Senior Life Insurance Company, we are seeking life insurance agents to join our team!Full time openings are available for self-motivated licensed life insurance agents to...

  • Insurance Agent

    4 days ago

    Boston, United States American National Full time

    DescriptionWhat do you think an American National insurance agent is?We are entrepreneurs. We are ambitious. We are solution driven. We come from a multitude of backgrounds and careers. We care about our communities. We have unlimited potential.At American National, being an insurance agent isn’t just selling. It’s an opportunity to have your own...

  • Licensed Insurance Sales Representative

    11 hours ago

    Boston, United States American Family Mutual Insurance Company, S.I. Full time

    Reporting to a Sales Manager, you will quote and sell property insurance policy premiums to incoming sales prospects from advertising ad purchased leads while providing excellent customer service to new and existing customers. In this primarily home-based role, you will spend 80% of your time (4+ days per week) working from home. On occasion you may be asked...

  • Insurance Agent

    2 weeks ago

    Boston, United States The Ferrin Agency Full time

    Job DescriptionJob DescriptionCompany Description:We are one of the top Direct Agencies within the fastest growing financial services marketing organization in the country. We serve People by protecting their Families from financial burden due to death or disability, as well as eliminate debt and help prepare for retirement. In addition; we also support...

  • Insurance Agent

    2 weeks ago

    Boston, United States The Ferrin Agency Full time

    Job DescriptionJob DescriptionCompany Description:We are one of the top Direct Agencies within the fastest growing financial services marketing organization in the country. We serve People by protecting their Families from financial burden due to death or disability, as well as eliminate debt and help prepare for retirement. In addition; we also support...

  • Insurance Agent

    3 days ago

    Boston, United States Metzen Agency Full time

    Job DescriptionJob DescriptionThe Metzen Agency is looking for an Insurance Broker to join our team. This person will actively seek out and engage prospective customers, follow our sales process & system to find success, be coachable and ready to learn!The ideal candidate is high motivated & disciplined, and passionate about helping others. We are seeking...

  • Life Insurance Agent

    3 days ago

    Boston, United States Lumina Financial Solutions Full time

    Job DescriptionJob DescriptionJoin Our Winning Team - Sales Agent Position with Lumina Financial Solutions.Are you looking for a rewarding career in Insurance with high earning potential and growth opportunities? Look no further than Lumina Financial Solutions!!We specialize in protecting families with various INSURANCE PRODUCTS such as life, whole life,...

  • Life Insurance Sales Agent

    3 days ago

    Boston, United States Aguilar Agency Full time

    Job DescriptionJob DescriptionMAXIMIZE YOUR  TIME & MONEY!!! Are you good with people and sales and exhausted by the rat-race? Worn-out by the countless hours and not seeing the fruits of your labor? No family, work balance? Have you hit an income Ceiling? Three Types of Income – Direct sale commissions, No Cap, Agency Overrides, and Renewal Commissions,...

  • Remote Insurance Agent

    2 months ago

    Boston, United States Dorr Agency Full time

    Job DescriptionJob DescriptionLooking for your last career stop? Interested in an industry change? Seeking work-life balance?The Dorr Agency is seeking a motivated, coachable licensed and non-licensed agent to join our team. We specialize in helping families and businesses with life, health, and wealth solutions. We utilize a proprietary platform that...

  • Remote Life Insurance Agent

    3 days ago

    Boston, United States Globe Life AIL - Sylwia Faucher Full time

    Job DescriptionJob DescriptionGlobe Life, American Income Life Division is looking for a sales representative to join our team out of our Middletown CT branch. The ideal candidate has a growth and entrepreneurial mindset, resilience, positive attitute, self motivation, coachability, strong work ethic, and alignment with our core values. We specialize in...

  • Account Representative

    3 days ago

    Boston, United States Jennifer Warren - State Farm Agent Full time

    Job DescriptionJob Description*Must be currently licensed*Position Overview:Jennifer Warren - State Farm Agent is searching for a licensed Producer who can recognize opportunities and strategically turn leads into long-lasting customer relationships. As our Account Representative - State Farm Agent Team Member, your knowledge of insurance products and...

  • Insurance Agent

    3 weeks ago

    Boston, United States Horace Mann Full time

    Whether you have experience as a teacher, outside sales representative, or management, insurance, finance, or business ownership experience, you can be successful here. As an Exclusive Agent, you have excellent earning potential, access to a professional training program, and the opportunity to help provide solutions specifically geared to and priced for...

  • Licensed Insurance Sales Representative

    6 hours ago

    Boston, United States Homesite Services Full time

    Reporting to a Sales Manager, you will quote and sell property insurance policy premiums to incoming sales prospects from advertising ad purchased leads while providing excellent customer service to new and existing customers. In this primarily home-based role, you will spend 80% of your time (4+ days per week) working from home. On occasion you may be asked...

  • Receptionist - State Farm Agent Team Member

    3 days ago

    New Boston, United States Jacob Bramel - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.ResponsibilitiesEstablish...

  • Licensed Insurance Agents

    5 days ago

    Boston, United States Weaver Agency Full time

    Symmetry Financial Group is looking for a sales representative to join our team in our *Pittsburgh office. This person will work with a mentor while being responsible for self-motivation. *This is a remote position.  If you happen upon this ad and you are not located in Pittsburgh, please feel free to apply. The ideal candidate is results-driven, hungry to...

  • Customer Service Agent

    2 weeks ago

    Boston, United States Berkshire Hathaway Specialty Insurance Full time

    Job DescriptionJob DescriptionWho are we? A strategic and trusted insurance partner, Berkshire Hathaway Specialty Insurance (BHSI), provides a broad range of commercial property, casualty, and specialty insurance coverages and outstanding service to customers and brokers around the world. Part of Berkshire Hathaway’s insurance operations, we bring our...

  • Entry Level Insurance Agent

    1 week ago

    Boston, United States The Sudhoff Agency Full time

    Job DescriptionJob DescriptionAt The Sudhoff Agency, we provide an opportunity for ambitious and high-integrity professionals to join our growing team and make a real difference in people's lives.  We are seeking insurance professionals who aspire to make a positive impact in their community by assisting families with not only a financial safety net but...