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Program Manager Commercial Operations
3 months ago
SUMMARY DESCRIPTION:
The Program Manager of Commercial Operations is responsible for the leadership, management, and growth of a profitable Commercial Operations Department. Responsibilities include: operational planning and project coordination/execution of all commercial operations work; training and mentoring of operations staff; development of well-defined operational processes and procedures; reporting on equipment and personnel readiness; financial management and reporting aspects of commercial contracts; responsible for profit and loss of commercial operations; and proactively supporting Largo, MD marketing/sales and business development efforts. This position is located in Largo, MD and reports directly to the General Manager.
CLASSIFICATION: Exempt (salaried)
DUTIES AND RESPONSIBILITIES:
- Provide operational and technical leadership and direction in support of Commercial operations.
- Establish a standardized reporting system for system/equipment material condition and readiness of assigned commercial equipment and personnel.
- Promote and enforce compliance with Phoenix’s Safety Programs, Quality Management System (QMS), and company policies, processes, and procedures.
- Develop and manage a Commercial Operations budget to achieve annual profit and revenue objectives.
- Develop a Commercial Operations marketing and business development/sales plan and identify opportunities and engagement strategies.
- Develop quotes and proposals (as assigned) in response to RFQs and RFPs. Provide accurate product/service costing, ensuring that optimal commercial terms are included. Make Bid/no bid recommendations to the General Manager.
- Cultivate and maintain a rewarding, satisfying, and challenging Departmental work environment that will attract and retain quality personnel.
- Assist in developing strategies and implementation plans to improve and standardize all aspects of operations.
- Ensure that operational processes stay within agreed upon budgets and timelines.
- Implement, manage and evaluate operation processes and procedures, in accordance with the Phoenix standards and procedures.
- Work across operational and engineering lines to direct research and development of new technologies to achieve strategic profit objectives.
- Assist GM as directed.
JOB REQUIREMENTS:
- Undergraduate degree from an accredited college or university.
- Minimum of 10 years of management and leadership experience with complex underwater systems, maritime operations, planning and logistics involving multiple government and commercial organizations.
- Experience in marine/subsea operations and management of personnel and equipment including support platforms, ROVs, ADS, AUV and side scan search systems.
- Must have a documented track record of U.S. and international sales successes and networks and relationships within the subsea industry to generate and capture a significant share of subsea services.
- Proven understanding of project management and control, cost estimating, cost control, operations scheduling, operations forecasting, manpower requirements, and utilization and logistics support.
- Strong interpersonal and leadership skills, and a demonstrated ability to work effectively in a team environment; with a proven track record of successfully leading and managing multi-discipline teams to achieve mission requirements.
- Excellent verbal and written communication skills.
- Proficiency in the use of computers and Microsoft Office suite of software.
- Ability to board vessels and available to travel as required.
- Must be able to obtain a U.S. Government clearance.
Phoenix International Holdings, Inc, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status
