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Clinic Technician

3 months ago

Gastonia, United States Kintegra Health Full time
Job DescriptionJob Description

Senior TLC

Job Summary and Specifications

Job Title: Clinic Technician

FLSA Status: Non-Exempt

Salary Range: TBD

Job Summary: Performs treatments, procedures, and patient care in the clinic. Reports to the Team Clinic RN under the direction of the Clinical Services Director. Specifications

Education: High school diploma or equivalent.

Experience: 1-2 years as a CNA I, CNA II or 1-2 years as CMA. At least 1 years experience working with the frail elderly population.

Number and Type of Employees Supervised (optional): None

Licensure, Registry or Certification Required: Valid NC license, registry, or certification in the field of practice. Maintains current unrestricted driver’s license.

Special Training: Knowledgeable in providing care to adults/geriatrics with chronic health conditions. Only act within the scope of his or her authority to practice. Meet a standardized set of competencies for the specific position description established by Senior TLC and approved by CMS before working independently.

Immunizations: Be medically cleared for communicable diseases and have all immunizations up to date before engaging in direct participant contact

Ages of Patients Rendered Care:

Neonate/Infant Early Childhood Adolescent X Adult X Geriatric All Age Groups

Key Responsibilities: (*denotes an age-related skill or task)

· Fulfills participant care responsibilities as assigned by the Clinic Nurse or designee within the CNA/CMA scope of practice. Responsibilities may include but are not limited to: performing procedures and treatments under the supervision of the Clinic nurse or designee, such as venipuncture, EKG, wound care (within scope of practice), urine specimens, etc.

· Provides personal care to participants at Senior TLC (bathing, dressing, feeding, toileting, transfers, lifting, and incontinent care.)

· Schedules participants to be seen in the clinic per IDT and assists with the participants navigating care throughout the encounter process to maximize participant satisfaction. Works with Clinic Nurse and Primary Care Provider along with the IDT to assist participants with holistic needs in the clinic setting.

· Documents participant care delivered as planned and any variation and records observations in the participant’s medical record

· Reports any changes in participant condition to team members & documents them in the EMR.

* Assists nurse with obtaining and documenting vitals and completing basic triage care. Assists with transporting participants to the clinic.

· Assists with basic finger sticks and other labs.

· Answers phone calls, documents messages for clinic staff and ensures closure of the communication loop with participants and caregivers. Makes & documents follow-up phone calls and communication to families and caregivers as directed.

· Supports Senior TLC’s mission to encourage and support the quality of life of seniors wishing to continue living in the community; its vision to be the preferred provider of individualized care for seniors in the community; and its values of respect, integrity, accountability, compatible goals, and compassionate care.

· Supports the Senior TLC IDTs and promotes unity amongst team members while interacting with the team, other co-workers, and/or participants. Supports team members and functions as a team player while providing that support and adheres to the “do no harm” statement. Accepts teammate’s professional and cultural differences as they relate to participant care and supports team’s decisions while promoting a united team for the participants’ continuity of care and for staff development.

· Follows up on Specialist visits as directed. Assists with Podiatry and Dental clinic as needed.

· Cleans exam rooms in the clinic (i.e., makes beds, changes linens). Re-stocks clinic supplies. May assist with ordering supplies as needed. Maintains a clean/orderly workspace in the clinic environment. Properly disposes of bio-hazard waste.

· Participates in the in-home services on-call and/or weekend rotation for Personal Care Services (PCS)

· Participates in staff meetings as required.

· Assists nurse/provider with any activities requested in the clinic, performs annual competencies and yearly evaluation within required time frames, and other duties as assigned.

Skills/Abilities:

· Must be capable of performing job responsibilities.

· Ability to work effectively in a team environment.

· Excellent verbal and written communication skills.

· Ability to write and present information clearly.

· Able to work with adult geriatric patients.

· Able to lift and turn participants.

· Proficient computer skills with MS Office products, knowledge of excel and previous EMR experience.

· Excellent customer service and communication skills.

· Ability to effectively handle difficult and unusual interpersonal situations.

· Consistently demonstrates responsibility, accountability and dependability.