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Debit Card Clerk

4 months ago

Mount Pleasant, United States Cypress Bank SSB Full time
Job DescriptionJob Description

Essential Functions

  • Debit cards: order, hot card, raise/lower limits, unblock cards
    • Work daily Enfact/Case Tracker reports
    • Working through comprised risk reports.
  • Assist customers with ATM/debit card issues i.e., unauthorized, and disputed charges-submit to Fiserv EFT
  • Daily reporting and reviews over Reg-CC Holds
  • Assisting customers with online banking , troubleshooting online banking
  • Customer research
  • Bookkeeping functions - answer phone and take bookkeeping calls
  • Checking all pending checks to be reviewed in Argo Oasis.
  • Process daily notices (CD notices, Safe Deposits, Notes)
  • Using of mailer machine for notices.
  • Backup teller line as needed
  • Working knowledge and annual training on ACH, Reg-E,
  • Recognizing and reporting of suspicious activity
  • Input outgoing wires
  • Performing second review of wire originations.
  • Zelle
  • Mobile Deposits
  • Miscellaneous daily, monthly and quarterly reports.

Additional Responsibilities

  • Primary duties performed in an office environment
  • All other duties as assigned

Required Education, Experience and Skills

  • High School Diploma or equivalency required
  • Understanding of responsibilities under the Bank Secrecy Act through initial and periodic training
  • Good communication skills, both verbal and written
  • Good conversational skills
  • Advanced PC skills and knowledge of Word and Excel.
  • Knowledge of bank operations is a plus
  • Position requires lifting up to 20 lbs.


Equipment Used

  • Computer
  • Telephone
  • Fax machine
  • Photocopier

Equal Opportunity Employer