Admission Coordinator
4 weeks ago
About Morada Senior Living:
Morada Senior Living, proudly part of the Discovery Senior Living family of operating companies, manages care- and lifestyle-focused senior living communities in Texas, Oklahoma, New Mexico, and Colorado. Our company, which was built on our “Pillars of Excellence,” employs thousands of vital Team Members and is committed to providing a positive work environment and culture that recognizes their value in providing excellent care for our residents.
Morada Senior Living is hiring an Admission Coordinator for our community Morada Temple.
This role is responsible for following up on leads and meeting predetermined monthly sales goals and selling apartments in the community.
Responsibilities:
Sales
- Interacts with all leads whether provided through advertising, public relations, referral, or personal contact and turn those leads into residents of the community through the use of professional selling skills and our sales process.
- Builds customer focused relationships by advancing the lead through the sales process and gaining customer commitment.
- Responsible for managing the sales boards with daily updates and conveying all activities to the Executive Director
- Conducts weekly strategy and advisory meetings with the Executive Director.
- Submits timely daily sales results.
- Tracks leads, keeping accurate records on all leads and prospects and all sales activities using a CRM.
- Pulls management reports on sales activities, leads, move ins, conversions, and critical success factors
Market Conditions
- Conducts quarterly competitive market research including established communities and new/upcoming communities, ranking and analysis and accurately reports data on the competitor tracking form.
- Understands competitive opportunities and threats and presents strategic alternatives to combat these to the Executive Director.
- Demonstrates a strong understanding of the senior care market in their area.
Driving Revenue
- Strives to meet predetermined monthly sales goals.
- Leverages multiple revenue drivers (pricing, inventory, services, etc) that drive the top line.
External Business Development
- Generates leads and move-ins from targeted referral sources.
- Plans and executes monthly presentations to professional referral sources.
- Identifies referral sources through site specific research.
- Leads monthly Referral Development Committee meetings
- Tracks all networking and outreach referral sources and actual referrals on the sales boards and within CRM
Resident Move-In Process
- Reviews and facilitates the Move-In Packet with the resident and/or family.
- Facilitates and coordinates the Resident Assessment.
- Oversees and manages the move-in process as outlined in the Resident Move-In and the Suite Readiness checklists.
- Ensures all state mandated paperwork and forms are completed on or before the move-in date by the family and/or resident.
- Overall oversight of the resident’s Administrative Files to ensure fully prepared according to state specific regulatory requirements.
- Handles admissions agreements with residents and or their responsible parties.
- Ensures room readiness prior to admission.
Leadership and Development
- Keeps abreast of professional development in the field by reading, attending conferences and training sessions.
- Acts professionally and honestly at all times in the representation of the Community concept of senior living.
Qualifications:
- Bachelor’s degree in Marketing or related field preferred.
- At least one year in marketing/sales in senior living setting preferred
- Proficient in Microsoft Office (Word, Excel, Outlook, Power Point)
- Experience working with sales CRM systems, tracking leads and sales activities
Benefits:
In addition to a rewarding career and competitive salary, Morada offers a comprehensive benefit package.
Eligible team members are offered a comprehensive benefit package including medical, dental, vision, life and disability insurances, paid time off and paid holidays. Team members are eligible to participate in our outstanding 401(k) plan with company match our Employee Assistance Program and accident insurance policies.
No agencies, please. We do not accept any unsolicited resumes from agencies under any circumstances. We receive inquiries from agencies daily. Agencies should not direct any inquiries or emails to hiring managers. Thank you.
EOE D/V
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