Host/Hostess

2 months ago

Middletown, United States Birdie's Links and Drinks Full time
Job DescriptionJob DescriptionThe Host provides warm, friendly, and immediate greetings to guests at the door. Seats, and presents clean menus to guests in a friendly, professional, and quick manner.


Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:

  • Greet and seat guests, present menus to guests and inform them of special menu items
  • Treat guests in a manner to ensure their complete satisfaction
  • Run the floor plan board
  • Observe tables and keep track of clean, dirty, and occupied tables
  • Take guest information for waiting list and quote wait time to guests accurately when tables are not immediately available
  • Clean, organize, and stock menus at host area
  • Answer phone and questions concerning the menu and restaurant
  • Interact with guests coming in and as they leave, ensuring a positive dining experience
  • Fill to go orders, if applicable
  • Maintain restrooms throughout shift
  • Perform other duties as assigned

Minimum Qualifications (Knowledge, Skills, and Abilities)
  • Excellent communication skills (verbally interacts with management, servers, team members and guests)
  • Must be able to read, write, and determine wait time based on companys procedures
  • Must visually scan restaurant for clean, unoccupied tables
  • Strong organizational skills and ability to multi-task
  • Previous training experienced preferred
  • Knowledge of workplace safety procedures

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