Patient Coordinator

2 weeks ago


Ann Arbor, United States Ann Arbor Counseling Associates Full time
Job DescriptionJob Description

Are you passionate about helping others and seeking an emotionally rewarding job in the healthcare field? We may have exactly the role you’re looking for

As a Patient Coordinator, you are the front line staff welcoming new patients into the practice, preparing them for their first visit, and providing administrative support to ensure that their visit runs smoothly. You will ensure that we have the proper paperwork completed, pre-authorizations are completed, and details of the appointments with our physician's assistant are provided to the patient. You will need to be detail-oriented, understand HIPAA regulations and patient privacy, and compassionate.

Compensation:

$17 - $20 hourly

Responsibilities:

  • Schedule patients for new patient appointments with our Physician's Assistants
  • Ensure completion of all necessary paperwork and pre-authorizations
  • Follow protocol for scheduling, referrals, and specialty services
  • Follow up with patients in a timely fashion to complete scheduling and medication refill requests
  • Communicate to PAs and Therapists regarding patient care
  • Ensure the necessary supplies are available on-site
Qualifications:

  • 2+ years of experience in customer service or healthcare industry
  • Excellent interpersonal communication skills
  • Strong organizational skills and attention to detail
  • Ability to work in a fast-paced environment
  • Proficient in using scheduling software and electronic medical records
  • Experience or willingness to learn blood pressure checks desired
About Company

A woman-owned, anti-racist, inclusive small business that offers mental health counseling and prescribing services to all ages in an outpatient private practice setting.


If you choose to call Ann Arbor Counseling Associates your professional home, you will be individually valued for your unique abilities, insights, and life experiences that you bring to the group and the people who come to visit us. This practice is for those who are self-directed, have big ideas, want a place to develop unique ways to serve the community, and believe in the value of reinventing themselves and helping others do the same.


AACA is an equal opportunity employer and celebrates the differences and experiences that we all bring to the organization regardless of race, color, religion, sexual orientation, gender, gender expression, pregnancy, age, national origin, disability status, genetic information, veteran status, or any other characteristic protected by law.


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