Case Management Support Specialist

4 weeks ago

Ocala, United States Kids Central Full time
Job DescriptionJob Description

Do you enjoy helping others? Would you like a career that provides you an opportunity to help families and to make a difference in the lives of children? Join us in creating a brighter future for children and their families.

At Kids Central we believe every child deserves to grow up in a safe and loving home that provides a path to a bright future. However sometimes children, and their families, need additional support to ensure their safety and well-being. That is where we step in.

.

This is a support position aiding case managers in the performance of specified job duties.

ESSENTIAL FUNCTIONS:

  • Complete referrals as needed for the child(ren), caregiver(s), and parent(s) within 5 business days of identified need.
  • Complete and submit Diagnostic and Evaluation Requests as well as all required documentation to the Utilization Management Department within 5 business days of the request.
  • Make and document in FSFN monthly contact with all service providers; a detailed summary to be sent to assigned care manager and their supervisor within 3 business days of the contact.
  • Complete Interstate Compact for Placement of Children/Out-of-County Services requests with all required documents within 2 weeks of request. Submit the packet to the POC for processing once reviewed and approved by the assigned case manager and their supervisor.
  • Maintain and document in FSFN monthly contact with the OCS worker. A detailed summary will be provided to assigned case worker for review.
  • Obtain Medical/Dental records for the file as needed. Scan the reports into FSFN once reviewed and initialed by the assigned case manager. Complete referrals and schedule appointments follow-up as mandated in the medical/dental reports.
  • Review Court Orders (Docket sheet) and create a tracking mechanism to ensure all tasks are completed within 2 weeks of receipt of the order.
  • Compile all required documents for SIPP/STGH admission within 2 weeks of request.
  • Compile subsidy packets for case manager and supervisor review within 2 weeks of request.
  • Assists case managers with follow-up and timely documentation of Comprehensive Behavioral Health Assessments (CBHA) tasks by established timeframes.
  • Works in conjunction with the case management and adoption teams to prepare cases for transfer to the adoption units, to include record review in FSFN, records requests, including timely follow-up and uploading of documents in FSFN.
  • Assists case managers with timely scheduling of medical and dental appointments, as well as documenting these appointments in FSFN within two business days of occurrence.
  • Provide job shadowing and mentoring for new staff as requested.
  • Other duties as assigned.

QUALIFICATIONS:

Education/Experience

High School diploma or General Education Degree (GED) with 6 months to one year experience required. Associates degree and one year experience in the human services field preferred.

Licensure/Certifications

Current Level 2 Background Clearance Screening Letter

Valid Florida Driver’s License

KNOWLEDGE, SKILLS & ABILITIES

  • Abide by core values and mission statement of the agency.
  • Excellent computer skills (Microsoft Office Suite).
  • Knowledge of basic office equipment.
  • Excellent interpersonal and communications skills (verbal and written).
  • General office equipment such as phone, copier, computer, etc.
  • Ability to occasionally work a flexible schedule, including evenings or weekends.

WORK ENVIRONMENT AND PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This job regularly operates in a professional office environment. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Ability to sit for extended periods of time; ability to bend, lift and carry 30 pounds.

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