Bill and Account Collector

2 weeks ago

Salisbury, United States Bay Area Receivables Inc Full time
Job DescriptionJob DescriptionBenefits:
  • 401(k)

Benefits/Perks
  • Competitive Compensation - Commissions
  • Great Work Environment
  • Career Advancement Opportunities
Job Summary
We are seeking a Bill and Account Collector to join our team As a Bill and Account Collector, you will be making phone calls to customers with outstanding debts, discussing their options for repayment, and finding a common ground so that every party is happy with the outcome. You will also be maintaining records of communications with customers and processing incoming payments. The ideal candidate has exceptional customer service skills, strong computer skills, and comfortability working in a fast-paced environment.

Responsibilities
  • Contact customers to discuss their accounts and outstanding balances
  • Discuss the reason for the debts with the customer, and help them best understand their options moving forward
  • Create payment plans that work with the customer while also aligning with company policy
  • Maintain excellent records of customer interactions
  • Process incoming payments or debt settlements
Qualifications
  • Excellent customer service skills
  • Excellent communication skills
  • The ability to work well in a fast-paced environment
  • Familiarity with computer programs including the Microsoft Office suite

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