Technology Support Technician
2 weeks ago
Responsible to: Director of Technology
Qualifications:
- High School diploma or equivalent
- Successful experience in use of computers, computer peripherals and related audio and visual equipment
- Experience in repair and troubleshooting on computers and other technology systems
- Demonstrated knowledge of standard operating systems and networking principals and cabling
- Strong written, verbal, presentation and interpersonal skills
- Competent technological skills
Essential Responsibilities:
- Installs Network Cable infrastructure including cable terminations, wall ports mounts, other physical infrastructure, etc
- Installs Audio/Visual cables and equipment as needed
- Installs various types of technology equipment
- Provides assistance to schools by connecting devices, verifying proper operation, and ensuring staff can operate computers and other instructional technologies (document cameras, projectors, presentation software, interactive technology boards, etc.)
- Provides technical support for software and hardware issues experienced by the end user
- Assists with the technology staff to implement appropriate computer configurations and assist in their deployment
- Maintains user inventory/surplus logs
- Assists in supporting technology equipment and network infrastructure
- Assists in the maintaining of software and hardware updates
- Assists in the purchase/return/warranty issues of technology equipment for the system
- Works with other departments to meet the goals of the system
- Carry out the duties of a Technology Director and Software Support Specialist
- Assists in the development, monitoring, and periodic evaluation of multiple year technology plans
General Requirements:
- Follows Federal and State Laws and adopted policies and procedures in accordance with School Board priorities
- Conducts oneself in the best interest of students, in accordance with the highest standards of public education and in support of the District's Vision/Mission Statements
- Maintains ethical standards, which include professionalism and the protection of confidential student and staff information
- Other responsibilities and/or duties may be required and assigned
2009
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