Front of House Attendant

3 months ago

Richmond, United States Tang & Biscuit Full time
Job DescriptionJob Description

Tang & Biscuit is all about food & fun for all With a reimagined menu featuring hand crafted items & fan favorite cocktails, RVA's premier entertainment venue continues to evolve. Guests can enjoy weekly live music, trivia nights, Drag Brunches, games & MORE.

Overview

Do you enjoy working in the service industry but aren't in love with the lengthy face-to-face transaction of traditional serving? Well we have the position for you

Our FOH Attendants are cross-trained in a multitude of areas Front Desk, Food Running, Shuffleboard Desk, Bussing, etc. Our pay is also competitive with most (if not all) traditional serving positions If you like fast-paced environments where everyday isn't the same, then Tang & Biscuit is the place for you

Pay begins at $12 per hour plus tips and is paid out weekly on Fridays. Our FOH are off every Monday, Tuesday, holiday, and most Sundays We are on a tipshare system, with the FOH department making 25% overall. 20 hours worked could mean over $400

Have a friend who already works with us? You can get a $100 bonus for working 80 hours, and so can your friend

Key Responsibilities

  • Greet and welcome guests.
  • Pre-empt guest needs through observation, communication and interaction.
  • Organize and schedule game play.
  • Understand game rules and instructions, communicate them enthusiastically and patiently to allow guests with a range of experience to learn and enjoy.
  • Perform tasks to help other staff members when they see they need help.
  • Operate a point of sale (POS) system for sales, reservations and resolutions.
  • Clear tables and game play areas. Return dish and glass ware to kitchen/bar.
  • Keep all guest visible areas clean and presented in a 'just opened' manner.
  • Sweep and mop floors as necessary.
  • Put out wet floor signs and act upon any safety concerns immediately.
  • Ability to give clear directions and take direction well.
  • Appropriately garnish food orders and get them to their designated table.
  • Other duties may be assigned.

Key Qualifications

  • High functioning multi-skilled service experience preferred. Management is willing to train hired applicants in specific areas unique to Tang & Biscuit.
  • High school diploma or equivalent preferred.
  • Must be at least 18 years of age. Over 21 years of age is preferred.
  • Excellent communication, time management and organization skills.
  • Ability to work in a fast-paced team while remaining positive and polite.
  • Skilled in driving team cohesion and fun for all. Energetic, enthusiastic, welcoming and friendly personality.
  • A high level of self-awareness, integrity and adaptability.
  • Availability to work varied shifts, including evenings, weekends and holidays
  • Ability to stand and walk for long periods of time including maneuvering up and down stairs.

We are a forward-thinking company that delivers speedy and quality service, while upholding a strong community spirit If you exemplify these characteristics and are ready to promote the values of Tang & Biscuit, we would love to hear from you.

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