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Greeter

3 months ago

San Antonio, United States Andretti Indoor Karting & Games Full time
Job DescriptionJob Description

Andretti Indoor Karting & Games is seeking an Greeter to join the team at our San Antonio location

  • We start our non-tipped entry level positions at $15 per hour

POSITION SUMMARY

An Andretti Greeter is responsible for anticipating guest needs, and exceeding guest service expectations all while providing a fun and exciting atmosphere. All positions are responsible for assisting guests in various areas, in many capacities, and following Andretti Indoor Karting and Games high standards of quality Guest satisfaction.

KEY RESPONSIBILITIES

  • Welcome visitors by greeting them in a friendly and positive manner.
  • Answer guest questions about the facility and any promotions, packages or activities.
  • Provide guest instructions on starting their Andretti experience with racing, attractions and dining.
  • Assist with guest recovery and notify managers to ensure positive guest experiences.
  • Assists with Guest recovery and notifies manager to ensure positive Guest experiences.
  • Ensure guest leave the facility with a heart felt thank you and good-bye.
  • Observe, instruct and monitor guest for safety and guideline adherence.
  • Maintain a clean work area.
  • Constant working knowledge of Andretti brand, product and policies and procedures.
  • Communicates clearly and professionally while interacting enthusiastically with Guests and fellow co-workers.
  • Performs Opening, Running and Closing department duties as assigned.
  • Prior guest service or hospitality experience is preferred.

Andretti Indoor Karting & Games can be the Starting Line for your Career

Andretti Indoor Karting & Games (AIKG) is a rapidly growing Family Entertainment company. Our six AIKG locations are currently in Florida, Texas & Georgia and feature high-speed, high-tech indoor Karting on multilevel tracks, multi-player immersive Virtual Reality Simulators, Arcade fun, and sophisticated restaurants & event spaces featuring scratch cocktails and culinary creations crafted in our kitchens.

  • We start our non-tipped entry level positions at $15 per hour
  • We are DRIVEN to develop, train and promote from our entry level positions
  • Support for ongoing professional development and training.

Skills & Requirements

  • High School Diploma or equivalent.
  • The desire and ability to be pleasant, upbeat and sociable throughout the workday. 
  • Work varying days, nights, holidays and weekends.

Physical Requirements

The physical demands described are representative of those that must be met by an Andretti Associate to successfully perform the essential functions of their job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

  • Walk or stand for extended periods of time.
  • Must be able to lift up to 15 lbs. on a regular and continuing basis
  • Perform functions which require organization, bending, reaching, turning, lifting, climbing and stocking up to 50lbs.
  • The ability to communicate quickly and accurately
  • The work environment may include bright, dim or flashing lights and loud sounds
  • Requires manual dexterity to use and operate all necessary equipment
  • Be able to understand, follow and maintain safety standards at all times

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