Phlebotomist

1 month ago

Augusta, United States Walter L. Shepeard Comm Full time
Job DescriptionJob Description

RESPONSIBILITIES:

Under the supervision of the Donor Services Director or designee, follows established methods and standards of the Food and Drug Administration (FDA) and the American Association of Blood Banks (AABB) and is responsible for the efficient and safe blood collection from volunteer blood donors. This is to be accomplished in a pleasant and reassuring manner while providing an excellent donor experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES: (may include, but not limited to)

  • Check donor blood bags and donor room supplies to ensure sufficient quantities to meet daily needs.
  • Maintains accurate manual and computer files on quality control and blood collections.
  • Performs collection procedures from various donor categories. This includes obtaining demographic information and medical history, performing mini-physical examinations, venipuncture, and observing for donor reactions.
  • Administers post-venipuncture care to donors ranging from serving refreshments to caring for donors who may have any type of reaction relating to the blood donation process (i.e., fainting, vomiting, having convulsions, etc).
  • Promotes positive public relations with donors, recruiters, employees and sponsor contacts.
  • Meets educational and certification requirements of Shepeard Community Blood Center and Donor Services Department and follows good manufacturing practices (cGMP).
  • Performs other duties as assigned.

SCOPE OF AUTHORITY REPORTING:

The employee is required to perform assigned daily routines on a timely basis. The employee is expected to work with other departmental employees and employees in other departments as a team to provide the best quality service to donors.

The employee reports to the Director of Donor Services.

QUALIFICATIONS:

Education

  • High school education or equivalent
  • Completion of an approved phlebotomy course

Experience

  • Satisfactory completion of clinical experience following the phlebotomy course.
  • Prefer one (1) year of experience in the medical field taking vital signs, giving patient care, etc., a plus.

Knowledge and Skill Abilities

  • Must have basic clerical skills in order to maintain clear QC and donor records.
  • Must have basic computer skills not limited to data entry.
  • Must be able to stand for prolonged periods.
  • Must be able to clearly communicate with donors while exhibiting exceptional customer service.
  • Must maintain professional appearance as defined by the Personal Appearance & Hygiene Policy and the Donor Services Handbook Addendum Policy.
  • Must have physical ability to lift 35 pounds.
  • Must maintain a 95% attendance record.

Licenses/Certifications

  • Phlebotomy certification a plus.
  • CNA certification a plus.


PHYSICAL SKILLS/REQUIREMENTS:

Employees must regularly stand, walk, reach, stoop, kneel, bend, twist, and push/pull.

WORKING CONDITIONS:

Working in a community blood center with high-risk exposure to bloodborne pathogens will expose the worker to different environments due to various blood collection sites, and the worker must be able to work on a flexible schedule.

DISCLAIMER:

This job description is not intended to be all-inclusive. The employee will also perform other reasonable related business duties as assigned by the supervisor or other management.

Management reserves the right to change job responsibilities, duties, and hours as needs prevail. This document is for management communication only and is not intended to imply a contract of employment.

All applicants selected for hire must undergo a pre-employment drug screening.

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