Cash Posting Supervisor

3 weeks ago


Seattle, United States Proliance Surgeons, Inc. Full time
Job DescriptionJob Description

Key Duties and Responsibilities

The key duties and responsibilities of the Revenue Cycle Cash Posting Supervisor include, but are not limited to:

  • Ensure Timely and accurate posting of all manual and electronic transactions on a daily basis.
  • Provide comprehensive onboarding and ongoing training to the cash posting team, ensuring adherence to quality standards.
  • Organize workflow and clarify duties or delegate tasks for payment posters.
  • Monitor the productivity of payment posters to ensure deadlines are met.
  • Establish performance goals, offer constructive feedback, and provide coaching when necessary.
  • Participate in recruitment activities for cash management staff.
  • Fulfill assigned duties and assist colleagues as directed.

Education/Experience

  • High School diploma or GED
  • Minimum 3-5 years business office, revenue cycle posting experience
  • Cash posting reconciliation experience
  • Strong computer skills/experience with Microsoft Excel, Outlook, and Adobe
  • NextGen and Amkai experience is a plus

Knowledge, Skills and Abilities

  • Understands how to interpret and read EOB’s
  • Detail Oriented
  • Ability to navigate insurance payors websites/portals
  • Excellent organization and interpersonal communication skills
  • Complete understanding and an in-depth working knowledge of healthcare revenue cycle
  • Ability to serve as both a hands-on manager and a high performing individual contributor
  • Excellent judgement, understand what s/he does not know and what questions to ask to reach well informed decisions that minimize risk
  • Ability to establish and monitor performance/productivity standards
  • Strong problem-solving skills
  • Self-motivated team player able to multi-task and prioritize
  • Detail oriented
  • Professional and etiquette
  • Excellent organization and interpersonal communication skills
  • Strong computer skills
  • Superior customer service skills
  • Great interpersonal skills; demonstrating patience, composure, and cooperation; working well with all patients, physicians, and staff
  • Understanding of and adherence to all safety, risk management and precautionary procedures, including the consistent respect for confidentiality (HIPAA)
  • Using time efficiently, with meticulous attention to detail, accuracy, and completion
  • Ability to manage multiple factors for the best result
  • Resourcefulness in addressing first level problems and tenacity to see things through to solution
  • Ability to remove oneself personally from given situations, remaining objective
  • Able to adapt to change, delays or unexpected events while maintaining a positive mindset
  • Clear oral and written communication
  • Ability to provide feedback to improve performance


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