Automotive Warranty Administrator

Rafferty Subarus 4 core values of Integrity, Caring, Performance, and Efficiency have stood at the cornerstone of our success. Our shared passion for training, teaching, recognition, reward, and promotion produce results that set us apart.

As a Warranty Administrator, you will be responsible for preparing, recording, and submitting warranty claims to the distributor and reconciling them accordingly.

What you'll be working on:

• Processing extended warranty paperwork to ensure documentation and verifying criteria required by distributor
• Reviewing extended warranty claims and correcting any errors
• Maintaining good working relationships with the Service and Parts Departments
• Reconciling all warranty receivables and working with the accounting department to obtain payments
• Handle rejected claims according to dealership and/or manufacturer specifications and follow up on outstanding claims.
• Maintaining all service and customer records as required by the warrantor.
• Other duties as assigned.

What you need to bring to the table:

• Excellent communicator, both oral and written
• Good team spirit and leadership
• Strong knowledge of Microsoft tools - especially Office 365 - Excel & PowerPoint
• CDK experience is a plus
• Experience in extended warranty management an asset
• Strong organizational skills a must

Salary: 

• Pay is based on applicable experience and skills.

Industry Leading Benefits:

• Values-driven culture and team built on integrity, caring, performance and efficiency
• Continuous career development and advancement opportunities
• Comprehensive benefits package (Medical, Dental, Vision)
• 401k with company match

.“Be happy” is much more than a slogan. It’s a way of doing business. We pride ourselves on making our guests and our team members exceedingly happy. And we’d be happy if you joined us