Current jobs related to Front Desk Clerk-Staybridge Suites, Scottsdale, AZ - Scottsdale - Staybridge Suites Scottsdale, AZ

  • Hotel Front Office Manager

    4 months ago

    Scottsdale, United States Home2 SuitesTru Scottsdale Salt River Full time

    Job DescriptionJob DescriptionAre you ready to take on an exciting new role as a Hotel Front Office Manager? Look no further than Home2 Suites - Tru Scottsdale Salt River, situated in the vibrant heart of Scottsdale, AZ. We're offering a full-time position with a competitive pay range of $19 - $21/hr.Our company culture is all about nurturing growth and...

  • Front Desk Agent

    1 month ago

    Scottsdale, United States Courtyard Scottsdale Full time

    Job Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...

  • Front Desk Representative

    2 days ago

    Scottsdale, Arizona, United States Andaz Scottsdale Full time

    Job SummaryWe are seeking a highly visible and engaging Front Desk Agent to join our team at Andaz Scottsdale Resort & Bungalows. As a Front Desk Agent, you will be responsible for providing exceptional guest service and creating a memorable experience for our guests.Key Responsibilities:Process guest registration and communicate hotel services and...

  • Front Desk Coordinator

    2 days ago

    Scottsdale, Arizona, United States Style Netbox Full time

    Job Opportunity: Front Desk Representative Are you a detail-oriented and organized individual with a passion for delivering exceptional customer experiences? Style Netbox is seeking a skilled Front Desk Representative to contribute to our team in Scottsdale, AZ. **About the Role:** As a Front Desk Representative at Style Netbox, you will be the face of...

  • Police Officer

    5 days ago

    Scottsdale, Arizona, United States City of Scottsdale, AZ Full time

    Job SummaryThe City of Scottsdale, AZ is seeking a highly skilled and dedicated Police Officer to join our team. As a Police Officer, you will be responsible for maintaining law and order, protecting the community, and upholding the highest standards of professionalism and integrity.Key ResponsibilitiesEnforce laws and regulations to maintain public safety...

  • Front Desk Representative

    3 days ago

    Scottsdale, United States Style Netbox Full time

    Job Opportunity: Front Desk Representative Are you a welcoming and organized individual with a passion for customer service? Style Netbox is seeking a motivated Front Desk Representative to join our team in Scottsdale, AZ. About the Role: As a Front Desk Representative at Style Netbox, you will be the face of our company, responsible for creating a positive...

  • Hotel Front Desk Representative

    21 hours ago

    Scottsdale, Arizona, United States Hyatt House Scottsdale Full time

    Hotel Front Desk Agent Job DescriptionWe are seeking a highly skilled and customer-focused Hotel Front Desk Agent to join our team at Hyatt House Scottsdale. As a key member of our guest services team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key Responsibilities:Manage guest...

  • Front Desk Clerk

    2 months ago

    Scottsdale, United States Hilton Grand Vacations Full time

    Work for a winning team that now offers Day One Benefits and Daily Pay* Do you enjoy helping guests and owners make memories of a lifetime? At Hilton Grand Vacations our goal is to make someone's day, every day. We work in an exciting and positive environment where we help our guests enjoy life at its best by sending them to new corners of the world and...

  • Front Desk Clerk

    4 weeks ago

    Scottsdale, United States SeeWriteHear Full time

    Contact us today for Front Desk Clerk services First Name * Last Name * Email * Phone Company, Organization, Institution * Contact Type * Request Quote Request Information Other Service Area * Document Accessibility Media Accessibility Web Accessibility Consulting or Training Other Subject * Message * Comment SeeWriteHear is actively seeking candidates for...

  • Water Treatment Plant Operator II

    3 days ago

    Scottsdale, Arizona, United States City of Scottsdale, AZ Full time

    About the PositionThe City of Scottsdale, AZ is seeking a highly skilled Water Treatment Plant Operator II to join our team. As a key member of our water treatment operations team, you will be responsible for the safe and efficient operation of our advanced water treatment facilities.Key ResponsibilitiesMaintain and operate plant equipment and processes...

  • Overnight Front Desk Agent

    7 days ago

    Scottsdale, United States HYATT Hotels Full time

    Summary: At Andaz Scottsdale Resort & Bungalows, we don't do the Desert Southwest like everyone else. We stick out on purpose-through design, creative partnerships, and colorful details. Independent and free-thinking, we believe the pursuit of skill and knowledge is a lifelong engagement; our goals are to enrich and add dimension to the lives of our guests....

  • Guest Services Operations Manager

    3 weeks ago

    Scottsdale, Arizona, United States Home2 SuitesTru Scottsdale Salt River Full time

    Position OverviewAre you prepared to embrace a rewarding opportunity as a Hotel Front Office Manager? We are seeking a dedicated professional to oversee our front office operations at Home2 Suites - Tru Scottsdale Salt River, located in the lively area of Scottsdale, AZ. This is a full-time role with a competitive salary range of $19 - $21/hr.Company...

  • Hotel Front Desk Representative

    2 days ago

    Scottsdale, Arizona, United States Hyatt House Scottsdale Full time

    Hotel Front Desk Agent Job DescriptionWe are seeking a highly skilled and customer-focused Hotel Front Desk Agent to join our team at Hyatt House Scottsdale. As a key member of our guest services team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key Responsibilities:Handle customer...

  • Hotel Resort

    3 months ago

    Scottsdale, United States Hotel Resource Full time

    **Restaurant - Food Service** **Hotel Resort - Front Desk Manager** Hotel Resort - Front Desk Manager Diamond Resorts Scottsdale AZ **Hotel Resort - Front Desk Manager** **Company:** Diamond Resorts **Location:** US **Category:** Restaurant - Food Service **Degrees Required:** High School **Employment Type:** Full-Time **Manages Others:** No ...

  • Front Office Operations Manager

    3 weeks ago

    Scottsdale, Arizona, United States Home2 SuitesTru Scottsdale Salt River Full time

    Position OverviewAre you prepared to embrace a rewarding opportunity as a Hotel Front Office Manager? Look no further than Home2 Suites - Tru Scottsdale Salt River, where we are committed to delivering an exceptional experience for our guests.Company CultureOur organization thrives on fostering growth and compassion, both for our guests and our staff....

  • Automotive Dealership Front Desk Coordinator

    1 week ago

    Scottsdale, Arizona, United States Mark Mazda Scottsdale Full time

    Job SummaryWe are seeking a highly organized and customer-focused Receptionist to join our team at Mark Mazda Scottsdale. As a key member of our dealership team, you will be responsible for providing exceptional customer service, managing front desk operations, and supporting our sales and service departments.Key ResponsibilitiesCustomer Service: Greet...

  • Host/Hostess at Scottsdale

    4 months ago

    Scottsdale, United States Scottsdale Full time

    Job DescriptionJob DescriptionGecko Grill in Scottsdale, AZ is looking for one host/hostess to join our 24 person strong team. We are located on 7707 E Mc Dowell Rd. Our ideal candidate is self-driven, motivated, and reliable.ResponsibilitiesAnswering the phones and book reservationsGreeting customers and making them feel welcomeEstimating wait time for...

  • Water Treatment Plant Operator II

    7 days ago

    Scottsdale, Arizona, United States City of Scottsdale, AZ Full time

    About the PositionThe City of Scottsdale, AZ is seeking a highly skilled Water Treatment Plant Operator II to join our team. As a key member of our water treatment operations team, you will be responsible for the safe and efficient operation of our advanced water treatment facilities.Key ResponsibilitiesMaintain and operate plant equipment and processes...

  • Front Desk Agent

    2 months ago

    Scottsdale, United States Driftwood Hospitality Management Full time

    ** Front Desk Agent** **** Posted March 3, 2022 *Driftwood Hospitality Managements company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services all...

  • Hotel Front Desk Agent

    1 month ago

    Scottsdale, United States Hyatt House Scottsdale Full time

    Job DescriptionJob DescriptionDo you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested...

Front Desk Clerk-Staybridge Suites, Scottsdale, AZ

4 months ago

Scottsdale, United States Staybridge Suites Scottsdale, AZ Full time
Job DescriptionJob Description


Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Front Desk Agent for the Staybridge Suites in Scottsdale, AZ.

Job Purpose:

Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.

  • Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote “preferred” guest program and provide recognition and benefits to all current members.
  • Accept payment for guests’ accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests
  • Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested.
  • Promptly respond to and resolve guest complaints
  • Answer telephone promptly and properly being polite, courteous, and friendly
  • Be friendly, thorough, accurate and efficient in taking reservations
  • Be friendly, thorough, accurate and efficient in performing Check-ins
  • Be friendly, thorough, accurate and efficient in performing Check-outs

(If applicable) Operate or assist with shuttle or transportation Service in a timely and courteous manner

  • Assist guests with luggage upon their arrival to and departure from the hotel
  • Use the guests’ names
  • Be knowledgeable and helpful about the local area, the hotel and hotel services
  • Handle messages, wake-up calls, mail, and faxes properly
  • Assist guests’ with laundry/dry cleaning needs
  • Know of incoming VIPs
  • Follow all applicable Company Standard Operating Procedures.
  • Perform other assignments as directed by the General Manger.
  • Be an enthusiastic, helpful and positive member of the team
  • Be professional, responsible and mature in conduct and behavior
  • Be understanding of, encouraging to and friendly with all co-workers
  • Be self-motivated and use time wisely
  • Maintain open line of communications with each department
  • Communicate pertinent information
  • Respond positively to new ideas
  • Openly accept critical/developmental feedback
  • Maintain effective communication through the use of meetings, log books and bulletins
  • Be available to help other departments in emergency situations
  • Adhere to all work rules, procedures and policies established by the company including, but not
  • limited to those contained in the associate handbook.
  • Safety and Security Skills
  • Properly handle and account for keys
  • Be knowledgeable of policies regarding emergency procedures and security concerns
  • Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available
  • Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items
  • Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets
  • Have full understanding of franchise honors program
  • Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures:
  • Verifies all information on reservations check-in; name, address, method of payment, etc.
  • Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers
  • Identifies and records special billing instructions and notifies accounting
  • Completes shift closing accurately by getting appropriate approval signatures and authorization codes
  • Adheres to hotel policies regarding the use of cash banks
  • Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift
  • Report potential sales contacts to the sales department protection of guests’ room numbers.

Qualifications and Requirements:

High School diploma /Secondary qualification or equivalent.

Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.

This job requires the ability to perform the following:

  • Must be able to speak, read, write and understand the primary language(s) used in the workplace.
  • Must be able to read and write to facilitate the communication process.
  • Requires good communication skills, both verbal and written.
  • Must possess basic computational ability.
  • Must possess basic computer skills.
  • Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions.
  • Most work tasks are performed indoors. Temperature is moderate and controlled by hotel

environmental systems.

  • Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task.
  • Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.
  • Must be able to lift up to 15 lbs occasionally.
  • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing,

listening and hearing ability and visual acuity.

  • Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates
  • Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
  • Ability to spend extended lengths of time viewing a computer screen.
  • Requires manual dexterity to use and operate all necessary equipment.
  • Must have finger dexterity to be able to operate office equipment

Other:

  • Being passionate about people and service.
  • Strong communication skills are essential when interacting with guests and employees.
  • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
  • Basic math skills are used frequently when handling cash or credit.
  • Problem-solving, reasoning, motivating, and training abilities are often used.
  • Have the ability to work a flexible schedule including nights, weekends and/or holidays

Amazing Benefits At A Glance:

  • Team Driven and Values Based Culture
  • Medical/Dental/Vision
  • Vacation & Holiday Pay
  • Same-day pay available
  • Employee Assistance Program
  • Career Growth Opportunities/ Manager Training Program
  • Reduced Room Rates throughout the portfolio
  • Third Party Perks (Movie Tickets, Attractions, Other)
  • 401(k)
  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Flexible spending account
  • Life insurance
  • Parental leave
  • Referral program