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Sales Porter
3 months ago
Role Summary:
The main role of a Sales Porter is to manage the flow of the Sales Department by receiving, moving, and parking vehicles to accommodate all sales personnel requests. A Sales Porter must keep the inventory lots organized, park.
vehicles in every designated area, receive new cars, attend to sales staff requests, and more.
Sales Porters strives to provide 5-star Treatment by delivering exceptional service to all sales departments with a professional, polite, and positive attitude.
Key Duties:
· Create key fobs for all new and used units - make sure all vehicles are fobbed correctly before adding to the key machine (Make, model, year, color, VIN#).
· If you cannot find the vehicle or keys, contact your supervisor immediately or the Site Manager for assistance.
· Keep your supervisor updated on your assigned tasks and ETAs.
· Take care of sold units (gas up, take to wash and detail).
· Receive PDIs/ dealer trades from transporters - Unwrap cars, check for books, keys, and body damage.
· Delivery cars out to transporters (sold, dealer trades, wholesale, and lease returns).
· Organize key machines and second keys of the sales department.
· Move cars between sales lots as well as organize them.
· Stock and update sales cars status (VIN sticker, buyers guides).
· Ensure frontline cars are “ready” for sale (Stickers and paperwork).
· Before moving any vehicles, make sure about the vehicle status with a Sales Manager.
· Install/ remove plates and frames.
· Perform smog checks on used vehicles.
· Be aware of Advisors' and Managers' on-site, your team schedule, and daily requests.
· Organize all new car lots, new car keys, sold car preparation, and fulfilling Sales team requests.
· Disconnect, and connect all trickle charges when opening and closing the dealership.
· Charge electric vehicles.
· Ensure all vehicles in the showroom look impeccable. If vehicles need to be washed or cleaned, please inform the Car Wash Manager.
· Check, log, and reset the seat Memory if needed. Seat memory #3, AC, and radio settings are written on the Service Tag prior to delivery of the vehicle.
· You are the last impression to our guests Visit. Please make sure all vehicles are prepped to Fletcher Jones Standards. Always smile, have eye contact, and thank the customer for their business.
Requirements:Job Requirements:
· Unrestricted California driver's license and clean driving record.
· Excellent navigation skills and proficiency in using navigation applications to find delivery locations.
· Time management and organizational skills to keep track of deliveries and stay on schedule.
· Exceptional communication and interpersonal skills
· Friendly with high energy and the willingness to go above and beyond.
· Highly responsible, professional, and reliable.
· Able to drive both automatic and standard-transmission vehicles.
· Able to safely operate motor vehicles in tight and small spaces.
· Excellent communication, organization, and problem-solving skills, including maintaining composure under stress.
· Able to work independently with minimal supervision.
· Previous experience in a similar role is a plus.
· Must be customer service oriented.
· Must be a team player with a strong sense of commitment to the customer and team members.
· Strive to respect and facilitate teamwork within all departments.
· Ability to focus on a Guest's and Sales Team's needs, always remaining calm and courteous.
The physical demands:
Described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand.
The employee frequently is required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Diversity is our heritage and our future. Be part of it.
At Optima Dealer Services, diversity is an integral part of our history, culture, and identity. Inclusion is the way we treat and perceive all differences. We want to create an inclusive culture where all forms of diversity are seen as a real value for the company.