Retail Sales Associate

4 weeks ago

Highland Park, United States Trek Bicycle Store of Highland Park Full time
Job DescriptionJob Description
Summary

A bit about us
Trek HP is an awesome place to work. We sell only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you're on our team, you're taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we'll give it right back.

Duties

What you'll do
First thing you need to know: this isn't a typical retail gig. As a Trek Sales Associate, you'll be on the frontlines helping people have fun by riding bikes. You'll get to learn about some of the best products in the cycling industry, make thoughtful recommendations to your customers, and carry on meaningful relationships with riders in the community.

The pace is fast, the customers are curious, and having an all-for-one, customer-centric team mentality is huge. We value hospitality skills first, and we'd rather hire someone who's eager to learn than someone who thinks they know it all. If you're already a bike expert, that's awesome. If not, we'll train you. The key is that you know how to treat customers, evaluate their needs, and exceed their expectations.

Requirements

  • A positive, pitch-right-in attitude and motivation to help every customer find what they need
  • Fantastic hospitality-a warm, approachable manner, great listening skills, and a drive to help in any way you can-even on the toughest, busiest days
  • Great communication with customers and teammates
  • A desire to cultivate customer relationships and create your own client base
  • A commitment to deliver the best possible cycling experience for each customer
  • Night and weekend availability


Nice To Haves

Preferred candidates will have knowledge and experience in any or all of the following systems and tools:
  • High End Road Products
  • Garmin and Wahoo products
  • Ascend POS software
  • Trek Bicycle Co Product knowledge


Benefits

Benefits

A competitive benefits package including store discount and flexible scheduling is available to all associates.

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