Data Analyst

1 month ago

Columbus, United States Lutheran Social Services of Central Ohio Full time
Job DescriptionJob Description

Data Analyst

Full Time | Day Shift
working Monday - Friday from 8-5 pm

** Pay rate between $22-26/hour **
based on experience

Lutheran Social Services CHOICES for Victims of Domestic Violence has been the sole resource for victims seeking shelter in Franklin County for more than four decades, providing a Temporary Emergency Shelter, 24-Hour Crisis Hotline, DV Counseling, Legal Advocacy, Peer Support Groups and more.

The ideal candidate will share Our Mission: Creating a better world by serving people in need.

What will I do as a Data Analyst with Lutheran Social Services?

  • Implement analytical tools that systematically track program service benchmarks and quality assurance performance, analyzing program data, creating regular (daily, weekly, monthly, quarterly and annual) program metrics and quality assurance reports, determining root cause(s) of process problems and developing recommended solutions, complete monthly and weekly QA reports.
  • Assist with data needs for grant applications and outcome reporting for grants received.
  • Assists the domestic violence shelter in compliance requirements with funding partners and eases the data input and analysis burden for staff.
  • Creates Logic Models and Theories of Change in relation to grant program compliance.
  • Work with QA Manager as necessary to identify, collect, manage, and report data and outcomes related to the DV Shelter to ensure compliance with any and all federal funding.
  • Assists with domestic violence data collection strategies and new software implementation.
  • Collects and analyzes data and outcomes from Apricot (Database Software) for quality improvement activities and key performance measures.
  • Creates quality improvement reports and shares results with staff members, patients, and stakeholders.
  • Serves as reporting liaison to electronic database software and reporting systems
  • Assists staff members to use data tracking systems and optimize efficiency.
  • Attends team meetings as necessary.
  • Conducts file reviews/audits as directed

Requirements for a Data Analyst with Lutheran Social Services:

  • Associate's degree in business, public health, social service administration or related field required with bachelor's degree preferred.
  • Two to five years of experience with data collection and collation, data analysis, and data reporting required
  • Ability to create, recommend, implement, and evaluate systems and processes to achieve operational quality assurance and improvement
  • Knowledge of grant reporting and outcomes
  • Effective interpersonal and written and verbal communications skills
  • Effective analytical skills with strong attention to detail and accuracy
  • Effective decision making and problem-solving skills
  • Ability to function independently and possess flexibility and integrity when working with employees and clients
  • Ability to effectively assess and prioritize multiple tasks with a focus on client/resident service outcomes and internal and external customer service
  • Strong computer skills including proficiency in Microsoft Word and Excel
  • Ability to handle confidential material in a prudent manner

As one of the largest non-for-profits in Central Ohio, we value our employees. Our excellence is based upon team members dedicated to a fulfilling career and committed to the service of others.


Benefits with Lutheran Social Services:

  • Health insurance with 4-plan options
  • Tuition Reimbursement Program
  • 403(b) retirement plan with employer matched savings
  • Dental and Vision insurance
  • Medical and Childcare Flexible Spending (FSA)
  • Health Savings Account
  • PTO and 12 Paid Holidays
  • Opportunity to make a positive impact on individuals & the community.

About Lutheran Social Services:

We put our Mission of Service into action. Every day LSS serves thousands of people in 27 Ohio counties by addressing the four core societal issues of food, shelter, safety, and healing. LSS offers Food Pantries, housing and supportive services through homeless shelters, domestic violence services, senior living and health care, affordable housing communities, and other services that uplift families and strengthen communities.


Lutheran Social Services of Central Ohio is committed to being an equal opportunity employer.

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