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Oracle Utilities CC&B and MDM Shared Service Manager
4 months ago
This role requires a deep understanding of Oracle CC&B, MDM, C2M, solutions, strong leadership abilities, and the ability to effectively communicate with stakeholders at all levels of the organization.
- Maintain relationships and execute projects for key stakeholders.
- Use expertise of the capabilities of Oracle solution to collaborate with key stakeholder groups and technical team members to drive solutions for the company using the platform.
- Manage all aspects of the Oracle solution, including provisioning, licensing, integration, and implementation of new features and services.
- May manage the budget, forecast, and costs for applications and services within the shared services portfolio, including the costs and integrations.
Education and Qualifications
- Strong knowledge of Oracle Utilities Customer Care and Billing (CC&B)
- 6+ years overall relevant experience, including five years in consulting or services
- In-depth knowledge of meter-to-cash flow and billing
- CC&B lead architect experience in at least three utilities implementations
- Successful full lifecycle implementation experience
- A bachelor’s degree or its equivalent in computer science, computer engineering, information technology, or a closely related technical field.
Skills and Specifications
- Ability to travel up to 30% of the time, generally Monday through Thursday on client site
- Ability to drive the client to a recommended solution and own the delivery of the solution
- Proven ability to build, manage, and foster a team-oriented environment
- Ability to effectively coordinate and communicate with on-site and off-shore resources
- Ability to be flexible and re-prioritize tasks in a fast-paced environment
- Ability to define, document, and review project requirements
- Ability to facilitate workshops
- Excellent leadership and management skills, providing guidance to both the client and the project team
- Strong sense of task ownership and self-motivation
- Solid interpersonal skills, good work ethic, self-starter
- Exceptional written and spoken communication skills
- Problem solver, ability to troubleshoot and break down complex issues into an actionable progression of tasks
RCC is an EOE. Only qualified candidates will elicit a response.
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