Assistant Facility Manager, Valet Operations at Big Sky
4 weeks ago
Overview
SP+ is driven by Our Promise, “Making Every Moment Matter for a World on the Go.” Our team understands that time is scarce, so we are intentional about putting ourselves in the shoes of those we serve. The result is a unique combination of talented people and industry-leading technology that enables SP+ to prioritize each and every moment, recognizing that the time colleagues, clients and customers invest in us must always matter.
This role will support the day-to-day management of the valet operation to ensure the operation is fostering an excellent guest experience, good client relations and promoting a professional and courteous image. Additionally, this role will play a key part in creating and implementing a successful staging plan by utilizing all aspects of the location’s layout to ensure maximum parking capacity.
Preferred candidates would have experience in valet and in high-end/luxury hospitality.
Benefits of working at SP+
- Competitive wages
- Excellent benefit packages for eligible full-time employees including Medical, Dental, Vision, Life, Disability, Accident, Norton LifeLock, Flexible spending account plans, a Company Match 401k plan, and Vacation. (Depending on location could vary)
- Work for a company that cares about our environment and our people. Visit www.spplus.com to view our awards.
- Get paid as you earn through Payactiv You don’t have to wait for payday to get paid. Payactiv also offers smart budgeting and savings tools and discounts on everyday needs.
- Learn and grow with SP+ University, our internal training program with many courses and training available to grow your career.
Responsibilities
- Participate in programs to improve client and guest satisfaction.
- Ensure guests are receiving timely and exception service by:
- Courteously assisting guests by answering any questions they may have;
- Assisting guests in and out of their vehicle;
- Driving, parking and retrieving guest vehicles in a safe and professional manner; and
- Having a thorough knowledge of all areas of the valet operation, major streets, landmarks and freeways in the area.
- Create a staffing schedule according to the anticipated daily vehicle volume.
- Maintain full compliance to the standard operating procedures, while ensuring the safety and security of vehicles and keys at all times.
- Prepare and process daily paperwork according to audit compliance standards.
- Quickly distinguish vehicle make and models; have a general knowledge of vehicle operations.
- Ensure that drive lanes and crosswalks are clean of debris, water, oil spills, etc.
- Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to the Facility Manager.
- Review damage claims.
- Assist with hiring, training, and coaching an excellent valet team.
- Substitute for any position, if necessary.
- Complete other duties as needed.
Qualifications
Salary Range: $22.00 - $34.50 per hour
(Please note that the salary range referenced in this job posting is inclusive of both the hourly rate and estimated tips earned per hour).
Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education/Experience Required: High School Graduate. A minimum of six months of valet experience preferred.
Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or week-ends may be required.
License Requirement: Must possess a valid state-issued driver’s license with current address and acceptable driving record.
Oral Communication: Speaks clearly; Listens and gets clarification; Responds well to questions.
Written Communication: Writes clearly and informatively; Able to read and interpret written information.
Guest Service: Have a strong guest orientation and positive attitude. Able to responds to requests for service and assistance in a courteous and professional manner.
Adaptability: Adapts to changes in the work environment; Able to deal with change, delays, or unexpected events.
Judgment: Exhibits sound and accurate judgment.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; and use hands to handle cash and equipment. The employee is occasionally required to sit and climb or balance. The employee must occasionally lift and/or move up to 25 pounds.
SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.
-
Summit Front Desk Assistant Manager
4 weeks ago
Big Sky, United States Big Sky Resort Full timeOverview: Big Sky Resort is looking for a Assistant Front Desk Manager at the Summit Hotel who is a driven self starter and enjoys creating transformational experiences for guests. At the Summit Hotel Front Desk at Big Sky Resort we strive to provide exceptional personalized service and seek to welcome every guest with a heartfelt greeting. The Summit Hotel...
-
Summit Front Desk Assistant Manager
1 week ago
Big Sky, United States Big Sky Resort Full timeOverview: Big Sky Resort is looking for a Assistant Front Desk Manager at the Summit Hotel who is a driven self starter and enjoys creating transformational experiences for guests. At the Summit Hotel Front Desk at Big Sky Resort we strive to provide exceptional personalized service and seek to welcome every guest with a heartfelt greeting. The Summit Hotel...
-
Valet Attendant
3 weeks ago
Big Sky, United States Yellowstone Club Full timeYellowstone Club is paradise in Montana. A private residential community in Big Sky, Montana, Yellowstone Club offers its Members the world’s only private ski and golf community. With fabulous skiing and snowboarding and the most gorgeous spring and summer weather to enjoy the 18-hole golf course, rivers, hiking, biking, and more, our Members love...
-
Valet Attendant
4 weeks ago
Big Sky, United States Yellowstone Club Full timeYellowstone Club is paradise in Montana. A private residential community in Big Sky, Montana, Yellowstone Club offers its Members the world’s only private ski and golf community. With fabulous skiing and snowboarding and the most gorgeous spring and summer weather to enjoy the 18-hole golf course, rivers, hiking, biking, and more, our Members love...
-
Valet Attendant
7 days ago
Big Sky, United States Yellowstone Club Full timeYellowstone Club is paradise in Montana. A private residential community in Big Sky, Montana, Yellowstone Club offers its Members the world's only private ski and golf community. With fabulous skiing and snowboarding and the most gorgeous spring and summer weather to enjoy the 18-hole golf course, rivers, hiking, biking, and more, our Members love being a...
-
Valet Attendant
3 weeks ago
Big Sky, United States Yellowstone Club Full timeYellowstone Club is paradise in Montana. A private residential community in Big Sky, Montana, Yellowstone Club offers its Members the world's only private ski and golf community. With fabulous skiing and snowboarding and the most gorgeous spring and summer weather to enjoy the 18-hole golf course, rivers, hiking, biking, and more, our Members love being a...
-
Guest Service Specialist
3 weeks ago
Big Sky, United States Big Sky Resort Full timeOverview: Guest Service Specialists are responsible for selling and fulfilling all lift tickets and pass products for Big Sky Resort. They also act as an information source for all of our guests. This opportunity entails operating a point of sale cash computer system in our office on the mountain: You are THE point of contact for our guests and other...
-
Retail Sales Associate
4 weeks ago
Big Sky, United States Big Sky Resort Full timeOverview: Big Sky Resort offers and array of retail outlets: Big Sky Sports, Provisions, Big Sky Cap Co., Lone Peak Logo Shop, Huntley Trading Post, and The Riders Room. Placement in a location is dependent on expertise and staffing needs. A Retail Sales Associate provides quality customer service and product knowledge, along with daily tasks of the...
-
Retail Sales Associate
3 weeks ago
Big Sky, United States Big Sky Resort Full timeOverview: Big Sky Resort offers and array of retail outlets: Big Sky Sports, Provisions, Big Sky Cap Co., Lone Peak Logo Shop, Huntley Trading Post, and The Riders Room. Placement in a location is dependent on expertise and staffing needs. A Retail Sales Associate provides quality customer service and product knowledge, along with daily tasks of the...
-
Front Desk Associate
3 weeks ago
Big Sky, United States Big Sky Resort Full timeOverview: The Front Desk Associate position works within a team to provide excellent customer service to deliver an exceptional experience at Big Sky Resort to our guests. Front Desk Associates greet guests, assist with check ins, answer their questions in a friendly manner, remain available to assist guests as needed throughout their stay and assist with...
-
Housekeeper
4 weeks ago
Big Sky, United States Big Sky Resort Full timeOverview: Big Sky Resort is looking for hardworking, positive, self-directed, detail oriented Room Attendants! Do you have an acute eye for detail? Are you organized and able to multi-task in a fast-paced environment? Do you enjoy working individually as well as on a team? This could be the perfect fit for you! Come join us as we provide exceptional service...
-
Housekeeper
3 weeks ago
Big Sky, United States Big Sky Resort Full timeOverview: Big Sky Resort is looking for hardworking, positive, self-directed, detail oriented Room Attendants! Do you have an acute eye for detail? Are you organized and able to multi-task in a fast-paced environment? Do you enjoy working individually as well as on a team? This could be the perfect fit for you! Come join us as we provide exceptional service...
-
Housekeeper
3 weeks ago
Big Sky, United States Big Sky Resort Full timeOverview: Big Sky Resort is looking for hardworking, positive, self-directed, detail oriented Room Attendants! Do you have an acute eye for detail? Are you organized and able to multi-task in a fast-paced environment? Do you enjoy working individually as well as on a team? This could be the perfect fit for you! Come join us as we provide exceptional service...
-
Medical Lab Technician- Big Sky
6 days ago
Big Sky, Montana, United States Bozeman Health Full timeThis is a night shift position for a 0.9 FTE position at Big Sky Medical Center. This position is for three hour shifts per week. The schedule is 6 on/8 off (i.e. work Thursday-Tuesday, off Wednesday- Wednesday).Position is eligible for the Big Sky Shift Differential of $7/hrPosition Summary:Performs maintenance, calibration and quality control in a wide...
-
Human Resources Coordinator
1 week ago
Big Sky, United States Big Sky Resort Full timeOverview: The Human Resources Coordinator provides excellent guest services to our team members along with providing support in the areas of payroll, benefits, HR information, personnel files, training, recruiting, housing, and other HR daily operations. This is an entry level position with a clear path for growth as more responsibilities present themselves....
-
Engineering Worker- Big Sky
5 days ago
Big Sky, United States Bozeman Health Full timeCasual Call, Variable Shifts, as needed. Location: Big Sky Medical Center Position Summary: The Engineering Worker provides the daily mechanical operations of the hospital, medical office buildings, physical plant and grounds. They are also responsible for security during dayshift hours by locking and unlocking of buildings, security systems, and...
-
Houseman/Housewoman
4 weeks ago
Big Sky, United States Big Sky Resort Full timeOverview: Positive, high-energy, focused on teamwork and communication; these are just some of the attributes that describe a houseman or housewoman at Big Sky Resort. Housemen/women have a unique position within the Housekeeping team in that their responsibilities cannot be clearly defined and every shift will be different. This position frequently...
-
Houseman/Housewoman
3 weeks ago
Big Sky, United States Big Sky Resort Full timeOverview: Positive, high-energy, focused on teamwork and communication; these are just some of the attributes that describe a houseman or housewoman at Big Sky Resort. Housemen/women have a unique position within the Housekeeping team in that their responsibilities cannot be clearly defined and every shift will be different. This position frequently...
-
Houseman/Housewoman
3 weeks ago
Big Sky, United States Big Sky Resort Full timeOverview: Positive, high-energy, focused on teamwork and communication; these are just some of the attributes that describe a houseman or housewoman at Big Sky Resort. Housemen/women have a unique position within the Housekeeping team in that their responsibilities cannot be clearly defined and every shift will be different. This position frequently...
-
Valet Supervisor
3 weeks ago
Big Sky, United States Yellowstone Club Full timeThe purpose of the Valet Supervisor is to ensure and provide safe handling of Members and guest vehicles to including shuttle dispatch, proper parking, securing, and handling of keys.Supervisory Responsibilities:Directly or indirectly supervises employees; carries out supervisory responsibilities in accordance with the Club's policies, procedures and...