Phone Receptionist-DME

2 weeks ago

Rochester, United States Shan Medical Equipment Warehouse Full time
Job DescriptionJob Description

The Phone Receptionist-DME is a customer facing position responsible for the processing of patient orders, making sure paperwork is complete and accurate before sending it to billing department, managing inbound/outbound calls and delivering quality customer service. The specialist may be responsible for interacting with various personnel in medical facilities. The specialist will build relationship internally and externally while adjusting quickly to a fast-paced environment.

Requirements/Responsibilities

Responsibility Of Phone Receptionist-DME

• Process request for patient and facility orders accurately and timely.
• Ensure Shan Medical client satisfaction by processing request timely.
• Answer all calls and emails in a timely manner following up when necessary.
• Develop and maintain working knowledge of current products and services offered.
• Complete insurance verification to determine patient's eligibility.
• Ability to navigate multiple online EMR systems.
• Assist in the correct payer maintenance within Company systems and working with. correct department to ensure accurate setup.
• Facilitate resolution on customer complaints and problem solving.
• Maintain patient confidentiality and function within the guidelines of HIPPA and Company.
• Complete assigned Compliance training and other educational programs as required.
• Perform other related duties as assigned.

Education And Experience Requirement

• High School Diploma or equivalent.
• 1-2 years work-related experience in health care or intake.
• Excellent customer service communication ability.
• Work well independently and as part of a group.
• Ability to multi-task in a rapidly growing and changing environment.

Preferred Qualification

• 2-3 years Customer Service experience.
• General Knowledge of Medicare, Medicaid, Commercial and Managed Medicaid requirement preferred.
• DME experience preferred.
• Proficiency in Microsoft Office ( Word, Excel, etc) and virtual means of communication

Special Instructions

Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.

Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.

ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.

  • Receptionist

    Found in: Talent US C2 - 3 weeks ago

    Rochester, United States Rochester Motor Cars Full time

     ReceptionistDepartment: Global BDC Reports to: BDC ManagerJob Summary The receptionist assists sales/service customers with inquiries regarding their appointments, service requests, vehicle sales and general questions.Core Responsibilities Manage high volume of incoming Ensure all incoming calls are answered efficiently and professionally Place outbound...

  • Medical Receptionist

    2 weeks ago

    Rochester Hills, United States Premier Surgical Specialists, PC Full time

    Job DescriptionJob DescriptionBusy General surgery practice looking for Full-time medical receptionist. Job includes answering phones, chart prep, scanning, etc.

  • FT Store Receptionist

    2 weeks ago

    Rochester, United States Orville's Appliance Inc Full time

    Job DescriptionJob DescriptionOrville’s Home Appliances has been one of WNY's locally owned appliance retailers since 1965, and our dedication to employees is top notch! We are currently seeking a Full-Time Receptionist to join the team at our Greece Store! The preferred candidate will be: courteous, reliable, customer service oriented, and organized....

  • PT Store Receptionist

    6 days ago

    Rochester, United States Orville's Appliance Inc Full time

    Job DescriptionJob DescriptionOrville’s Home Appliances has been one of WNY's locally owned appliance retailers since 1965, and our dedication to employees is top notch! We are currently seeking a Part-Time Receptionist to join the team at our Victor Store! The preferred candidate will be: courteous, reliable, customer service oriented, and organized....

  • Medical Receptionist

    2 weeks ago

    Rochester, United States Midwest Vision Partners Full time

    Job DescriptionJob DescriptionDescription As a Medical Receptionist you will handle inbound calls and provide thorough, efficient, and accurate account updates on for each call made or received and update records information about status of customer and status of contact effort. The Medical Receptionist assists with appointment scheduling activities for all...

  • Bilingual Receptionist

    7 days ago

    Rochester, United States Catholic Charities Family Community Services Full time

    **Bilingual Receptionist** **Job Details** **Level** Experienced **Job Location** 79 North Clinton Ave - Rochester, NY **Position Type** Full Time **Education Level** Associates Degree **Salary Range** $16.00 - $19.00 Hourly **Job Shift** Day **Position Description** Under the supervision of the Office Operations Manager, the Receptionist I serve as part of...

  • Bilingual Receptionist

    20 hours ago

    Rochester, United States Catholic Charities Family Community Services Full time

    **Bilingual Receptionist** **Job Details** **Level** Experienced **Job Location** 79 North Clinton Ave - Rochester, NY **Position Type** Full Time **Education Level** Associates Degree **Salary Range** $16.00 - $19.00 Hourly **Job Shift** Day **Position Description** Under the supervision of the Office Operations Manager, the Receptionist I serve as part of...

  • Bilingual Receptionist

    19 hours ago

    Rochester, United States Catholic Charities Family & Community Services Full time

    Job DetailsLevel Experienced Job Location 79 North Clinton Ave - Rochester, NY Position Type Full Time Education Level Associates Degree Salary Range $16.00 - $19.00 Hourly Job Shift Day Position Description Under the supervision of the Office Operations Manager, the Receptionist I serve as part of the reception and administrative team and is responsible to...

  • Medical Biller

    1 week ago

    Rochester, United States Allergy & Asthma Center of Rochester Full time

    Job DescriptionJob DescriptionJob Description:Allergy & Asthma Center of Rochester, lead by Dr. Ulrich Ringwald and Dr. Robert Czarnecki, have been treating children and adults for over 40 years for allergies, asthma, and other related medical conditions.We have an immediate opening for a person who can work the full 29 hours, four days a week (Monday,...

  • Client Service Associate role

    Found in: Talent US C2 - 3 weeks ago

    Rochester, United States Insero Talent Solutions Full time

     Insero Talent Solutions is recruiting a Client Service Associate for a dynamic financial services firm in Rochester, NY. Financial services firm seeks self-starter to keep growing office organized. This integral position will provide exceptional customer service to clients, work directly with, and support the administrative needs of our financial advisors...

  • Client Service Associate role

    2 weeks ago

    Rochester, United States Insero Talent Solutions Full time

    Job DescriptionJob DescriptionInsero Talent Solutions is recruiting a Client Service Associate for a dynamic financial services firm in Rochester, NY.Financial services firm seeks self-starter to keep growing office organized. This integral position will provide exceptional customer service to clients, work directly with, and support the administrative needs...

  • Office Assistant/Receptionist

    2 days ago

    Rochester, United States ShopKo, Inc. Full time

    It all starts in our centers, where our dedicated team members combine state-of-the-art technology, exceptional eye care, and hometown Midwestern values to deliver high-quality products and services. As part of this team, you will have the opportunity to build meaningful relationships in the communities we serve through a rewarding career helping improve...

  • Office Assistant/Receptionist

    2 days ago

    Rochester, United States Shoptikal, LLC Full time

    It all starts in our centers, where our dedicated team members combine state-of-the-art technology, exceptional eye care, and hometown Midwestern values to deliver high-quality products and services. As part of this team, you will have the opportunity to build meaningful relationships in the communities we serve through a rewarding career helping improve...