Supv, Transportation

2 weeks ago

Newark, United States P2D Full time
Job DescriptionJob DescriptionDescriptionThe Transportation Supervisor is a crucial role responsible for managing a specific ratio of drivers and overseeing safety, productivity, attendance, and customer service performance. This role involves delivering regular safety updates, conducting driver training and observations, optimizing dispatch operations, and addressing customer needs. The Transportation Supervisor is also responsible for safety investigations, departmental KPIs, and supporting peer coverage when needed.

What you'll do:
  1. Driver Management: Oversee and manage a specific driver-to-supervisor ratio (1/20) to maintain a well-balanced team.
  2. Safety and Productivity: Drive safety, productivity, attendance, and customer service performance among the driver team.
  3. Safety Compliance: Deliver weekly safety updates and cadence to all drivers, ensuring adherence to both OSHA and DOT regulations.
  4. Driver Training: Conduct driver training and road observations as necessary to enhance driver skills and safety.
  5. Dispatch and RO Utilization: Optimize dispatch effectiveness and return on investment (RO) utilization, ensuring efficient operations.
  6. Customer Support: Assist operation specialists in prioritizing and meeting customer needs effectively.
  7. Safety Investigations: Lead safety initiatives, including accident investigations and handling OSHA-related matters when applicable.
  8. Performance Metrics: Be accountable for achieving all departmental key performance indicators (KPIs) within the supervisor's scope.
  9. Peer Coverage: Provide backup support for peer supervisors as needed to maintain operations continuity.
  10. Onboarding and Training: Take responsibility for onboarding and training Commercial Motor Vehicle Operators (CMVOs) to meet company standards.
  11. Policy Enforcement: Coach and counsel drivers on compliance with Samsara Drive Cam Policy.


What you'll have:
  • Preferably, possess a CDL (Commercial Driver's License) to better understand driver requirements (CDL License Preferred).
  • Familiarity with staggered start times and their impact on transportation operations.
  • Strong leadership and team management skills to oversee the driver team effectively.
  • In-depth knowledge of safety regulations, including OSHA and DOT standards.
  • Experience in driver training and road observations.
  • Proficiency in optimizing dispatch operations and ensuring effective RO utilization.
  • Excellent customer service and communication skills to support customer needs.
  • Competence in safety investigations and resolution.
  • Ability to track and achieve departmental KPIs.
  • Willingness to provide peer coverage as required.
  • Capability to onboard and train CMVOs to meet company standards.
  • Strong coaching and counseling skills to enforce Samsara Drive Cam Policy effectively.


What we'll offer:
  • 8 paid holidays and 1 additional floating Diversity Day
  • PTO program based on role and tenure, starting at 15 days
  •  Incentive Bonus Program based on role within P2D
  • Comprehensive Benefits that include Medical, Vision, and Dental Insurance Options
  • 401K program with Employer match