Delivery Specialist

Position Overview:

As a Delivery Specialist at Western Building Supply, you will play a crucial role in ensuring efficient and timely delivery of goods to our customers. Western Building Supply is committed to becoming the #1 component manufacturer in the pole barn industry, with a vision of establishing relationships that stand the test of time. Our purpose is to build these relationships through the manufacturing of consistent materials with excellence. Our mission is to manufacture building components with excellence for professionals who, like us, are consistent and disciplined in creating solutions for our customers. At Western Building Supply, we provide comprehensive solutions for the pole barn industry, guided by our core values of Solutions, Consistency, Excellence, Discipline, and Leadership.

Your role as a Delivery Specialist is pivotal in upholding these values and fulfilling our mission. You will not only be responsible for delivering goods promptly but also for embodying our commitment to excellence in every interaction with customers. As the final point of contact with our clients, you will represent Western Building Supply's dedication to quality, precision, and customer satisfaction. Your attention to detail and adherence to our core values will contribute significantly to building and maintaining the strong relationships that are central to our success in the industry.

Responsibilities:

1. **Customer-Centric Approach:** Interact with customers in a friendly and professional manner, ensuring their needs are met and their expectations exceeded. Represent Western Building Supply with integrity and dedication to customer satisfaction.

1. **Precise Handling of Materials:** Exercise care and precision in the handling of building components and materials during loading, transport, and unloading processes. Minimize the risk of damage to the final product through meticulous attention to detail.

1. **Quality Assurance:** Verify the accuracy of deliveries and ensure that all items are accounted for and in excellent condition before leaving the warehouse. Report any discrepancies or concerns promptly to management.

1. **Safety Compliance:** Adhere to all safety protocols and procedures to ensure the well-being of yourself, your team members, and the customers. Maintain a clean and organized work environment in delivery vehicles and at customer locations.

1. **Effective Communication:** Communicate clearly and effectively with customers, colleagues, and supervisors to coordinate delivery schedules, address customer inquiries or concerns, and provide updates on delivery status.

1. **Problem-Solving:** Demonstrate resourcefulness and initiative in resolving delivery-related challenges or issues that may arise. Collaborate with team members to find creative solutions and ensure successful outcomes.

Qualifications:

- Previous experience in delivery, logistics, or customer service roles preferred.

- Excellent interpersonal skills with a genuine commitment to customer satisfaction.

- Strong attention to detail and precision in handling materials.

- Ability to work independently and as part of a team in a fast-paced environment.

- Valid Class A Commercial Driver's License (CDL) with a clean driving record.

- Physical stamina and ability to lift and move heavy objects.

- Commitment to safety and adherence to company policies and procedures.

Company Culture:

At Western Building Supply, we believe that our Delivery Specialists are the face of our company and play a vital role in shaping the customer experience. We are dedicated to providing exceptional service and exceeding customer expectations at every opportunity. Our Delivery Specialists are valued members of our team, and we are committed to providing them with the support, resources, and training needed to excel in their roles. Join us in our mission to deliver quality products and outstanding service to our customers while upholding the highest standards of professionalism and integrity.