Courtesy Patrol

POSITION: Courtesy Patrol

COMPENSATION: Hourly / Non-Exempt

REPORTS TO: Community Manager

SUMMARY

The Courtesy Patrol position is primarily responsible for all courtesy patrol at the community. The Courtesy Patrol position has responsibility for the security of the community and the overall safety of our residents and Team Members.

RESPONSIBILITIES (Including but not limited to)

· Performing courtesy patrols; includes patrolling each section of the property every 30-60 minutes. Make a presence on the property.

· Protecting property from theft, vandalism, disturbances, accidents etc.

· Patrol public areas to detect fires, unsafe conditions, noise violations, overcrowding or large gatherings, etc.

· Detect signs of intrusion and ensure the patrol of doors and gates around the community.

· Monitor and authorize entrance and departure of visitors and vendors, make sure they have the appropriate escort.

· Communicates openly and frequently with the Property Manager.

· Investigates and writes reports to document accidents, incidents, suspicious activities, and fire hazards, and other courtesy patrols related situations on a nightly basis, beginning at the start of each shift.

· Provide any needed assistance to residents and/or visitors according to policies and procedures.

· Light maintenance work

· Light office work

· Other duties as assigned

QUALIFICATIONS

· High school diploma or equivalent preferred.

· Must possess integrity, a positive attitude, and be self-directed and independent.

· Ability to appropriately and professionally handle conflict and defuse situations.

· Interact positively and professionally with residents, guests, vendors, guarantors, etc.

· Ability to lift 75 lbs.

· Ability to accept constructive review and be accountable for one’s own success as well as the success of your team.

· Must be able to tolerate outdoor elements year-round, frequent exposure to cold, hot, slippery and wet conditions.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Incumbents work both inside and outside of apartment buildings and in all areas of the property including amenities and have frequent exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous.

While performing the duties of this job, you are regularly required to grasp, push, pull, carry, stoop, twist, crouch, reach, stand, walk, bend. You will perform task that require repetitive motion and eye, hand and foot coordination, hear and respond to resident inquires

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the Team Member is regularly required to use hands to finger, type, handle, or feel and talk or hear. The Team Member regularly required to stand; walk; reach with hands and arms, and climb, stoop, or squat. Incumbents must be able to physically access all exterior and interior parts of the property and amenities and must be able to work inside and outside in all weather conditions including, but not limited to rain, snow, heat, hail, wind and sleet.

The Team Member must be able to push, pull, lift, carry, or maneuver weights of minimum seventy-five (75) pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Rare or regular local travel may be required to assist properties as needed, attend training classes or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their Team Leader.

POSITION: Courtesy Patrol (Full-Time, Non-Exempt)

COMPENSATION: Hourly Rate, plus Benefits and Bonus eligibility

SUMMARY: The Courtesy Patrol position is primarily responsible for all courtesy patrol at the community.

RESPONSIBILITIES (Including but not limited to)

• Performing courtesy patrols; includes patrolling each section of the property every 30-60 minutes. Make a presence on the property.
• Protecting property from theft, vandalism, disturbances, accidents etc.
• Patrol public areas to detect fires, unsafe conditions, noise violations, overcrowding or large gatherings, etc.
• Detect signs of intrusion and ensure the patrol of doors and gates around the community.
• Monitor and authorize entrance and departure of visitors and vendors, make sure they have the appropriate escort.
• Communicates openly and frequently with the Property Manager.
• Investigates and writes reports to document accidents, incidents, suspicious activities, and fire hazards, and other courtesy patrols related situations on a nightly basis, beginning at the start of each shift.
• Provide any needed assistance to residents and/or visitors according to policies and procedures.
• Light maintenance work
• Light office work
• Other duties as assigned

QUALIFICATIONS

• High school diploma or equivalent preferred.
• Must possess integrity, a positive attitude, and be self-directed and independent.
• Ability to appropriately and professionally handle conflict and defuse situations.
• Interact positively and professionally with residents, guests, vendors, guarantors, etc.
• Ability to lift 75 lbs.
• Ability to accept constructive review and be accountable for one’s own success as well as the success of your team.
• Must be able to tolerate outdoor elements year-round, frequent exposure to cold, hot, slippery and wet conditions.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Incumbents work both inside and outside of apartment buildings and in all areas of the property including amenities and have frequent exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous.

While performing the duties of this job, you are regularly required to grasp, push, pull, carry, stoop, twist, crouch, reach, stand, walk, bend. You will perform task that require repetitive motion and eye, hand and foot coordination, hear and respond to resident inquires

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the Team Member is regularly required to use hands to finger, type, handle, or feel and talk or hear. The Team Member regularly required to stand; walk; reach with hands and arms, and climb, stoop, or squat. Incumbents must be able to physically access all exterior and interior parts of the property and amenities and must be able to work inside and outside in all weather conditions including, but not limited to rain, snow, heat, hail, wind and sleet.

The Team Member must be able to push, pull, lift, carry, or maneuver weights of minimum seventy-five (75) pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Rare or regular local travel may be required to assist properties as needed, attend training classes or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their Team Leader.

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