Summer - Camp Manager - Seattle

2 weeks ago

Seattle, United States PedalHeads Bike Camps USA Inc Full time
Job DescriptionJob Description

As a Camp Manager, you are responsible for all aspects of Pedalheads program delivery and day-to-day operations of the site. You ensure that camps are fun-filled and running smoothly for kids, caregivers, instructors, and junior instructors.

Job Responsibilities

Camp Operations

  • Responsible for overseeing Pedalheads Bike programs and the overall supervision of children during camp times.

  • Ensuring the set up and take down of camp equipment is done properly.

  • Signing in children/caregivers and making class switches when needed.

  • Liaising with staff and management at the facilities where the camp is located.

  • Organizing indoor games/activities related to sport when in inclement weather conditions (many activities can be done indoors, where there is space).

  • Communicating with the Regional Manager and/or the Site Support team.


Staffing

  • Curriculum delivery - ensuring instructors are following lesson plans/activities as per manuals training.

  • Taking initiative to teach new games to staff, modifying programming if a new initiative is not working, and reporting back to programs/training team.

  • Mentoring and motivating your team, conducting daily huddle and making the camp a fun and safe environment to work.

  • Dealing with employee relations issues and consults with Regional Manager/Site Support team or HR for further guidance.

  • Assigning volunteers to classes and signing off on their weekly hours tracking sheet.

Customer Relations

  • Proactively engaging with parents and children on site.

  • Dealing with any complaints in a timely manner and updating the Regional Manager about incidents.

  • Works with customer care through the season to advise of any customer events, changes, issues, registrations, etc.

Administration and Payroll

  • Prints weekly Pedalheads Bike class lists.

  • Ensures class lists are thoroughly reviewed, looking for errors or any possible issues.

  • Ensures all staff work hours are entered into ADP every week.

Teaching & Training

  • During weeks with lower registration may teach at the Pedalheads Bike program – as per staffing guideline

  • Learn how to train new Bike Instructors and deliver training on pre-scheduled training dates:

    • Attend Train-the-Trainer June 1st (full day).

    • Train instructors at a minimum of one New Bike Training, on a Saturday or Sunday between June 8th and July 6th (full day).

    • Training schedule will be provided by Programs and Training in advance of training dates.



Competencies

  • Communicator - has excellent written and verbal communication skills

  • Relationship Builder – builds and preserves trusting relationships with site leaders, instructors, colleagues, customers and hiring resources

  • Passionate and collaborative – participates and represents the company brand proudly

  • Strong work ethic – self-motivated, works continuously towards successful outcomes

  • Commitment to Quality – takes pride in work and strives for excellence

  • Mentor – able to develop and motivate employees, a mature and dynamic leader who is enthusiastic and brings a positive energy.

  • Organizer and planner – plans, organizes, schedules, and budgets efficiently and productively

  • Responsible and adaptable – adjusts quickly and takes charge of changing situations; copes effectively with complexity and change

  • Team Player - has excellent verbal communication and collaboration skills and can work with all levels and functional areas of an organization

  • Fun – understands the importance of team bonding and creates and open and social workspace


Qualifications

  • We are looking for people with experience managing, coaching, or supervising youths ages 13 through 24, preferably in a camp or sport environment.  

  • Ideal candidates will be highly organized, detail-oriented, and enthusiastic.  

  • They will be dynamic leaders who bring out the best in their teams through mentorship, motivation, and hands-on leadership. 

  • Hold or willing to get a current first aid certificate.

  • You have access to a bike and helmet and are able to ride a bike proficiently.


Pedalheads is committed to creating and upholding a diverse, inclusive and equitable environment that is respectful and welcoming to everyone. We believe that our programs are enriched by the presence of many voices from a variety of racial, cultural and religious backgrounds, political beliefs, ages, sexual identities and orientation, socio-economic backgrounds and physical and cognitive abilities.

We welcome applications from individuals of all identities and backgrounds. If you face any barriers to employment or require financial assistance or other accommodation during the recruitment and/or employment process, please feel free to contact our People and Culture team.


#INDWA

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